Spa İçeren Lao Cai, Vietnam Otelleri

Positives: Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕 Laundry was USD4 /kg. Very nice strong smell for the detergent. Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍 Loved the house pets 💕 Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster. Massage was great too. A lil pricey but so convenient and worth it. The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below. Negatives: Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed. Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck. The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead. Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound. Overall, definitely a 9.5/10 stay!

we’re bill bensley obsessives. have been for years. so when de la coupole opened in sapa, it was never a question of if — only when and how many times. the answer so far: twice. and we brought our tour groups both times. now, the honest part: GETTING THERE is an ordeal. first time — sleeping bus from hanoi. the driver treated mountain serpentines like a personal vendetta. not an experience i’d repeat. second time — luxury minivans from halong bay. six-plus hours. our guests arrived exhausted, slightly broken, questioning their life choices. and then they walked into the lobby. worth it. every kilometer. the hotel itself is everything bensley promises and then some. each room category has its own personality — we’ve stayed across all of them, including the grand suite. no two feel the same. the staff what makes de la coupole genuinely special is that the difficult access functions as a FILTER. the guests who make it there want to be there. that changes the energy of the whole place. will we return? already planning it.

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

Nice and comfy room. Though traveling with a friend but we stayed in family room. It's spacious and its design was practical. The sink is outside the bathroom so one can use it when other persons is showering. The view at restaurant is stunning. Recommend to wake up in early morning and find some window seats at breakfast room. In addition, the service is excellent since the greeting message after complete booking. The staffs are very helpful and polite. They can find the car taking us from Noi Bai airport and also help contacting drivers during our stay.

Mọi thứ rất tuyệt vời ở đây, nhất định sẽ ghé lần sau. Mình là một ngừoi khó tính về nơi ở nhưng ở Garrya làm cho mình cảm thấy rất thoải mái

It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult. However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^ I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three. I also liked that they have shower facilities available after swimming or even after check-in/check-out.

We stayed 3 nights in the Grand Room with Mountain View during the winter season. The room was very spacious and comfortable. There is hot water available 24/7 to warm our souls in the cold weather. The huge bath tub was also a bonus. Toiletries such as shampoo, shower gel and toothbrush/paste and bedroom slippers are also provided. The location of the hotel is superb. Sun Plaza is probably 7 to 8 mins walk away from the hotel (with some slope going up) but it is very manageable. There are many outdoor gear shops, good restaurants and massage parlours around the area and within walking distance (some as close as 1 to 2 mins of walking). Breakfast is served in typical buffet style and included some local dishes. Nothing very fancy but definitely good enough to fill your stomachs. The infinity pool is just right beside the restaurant and offers a very good view of the mountains. The hotel staff are all very friendly and the front desk speaks perfect english. They are always ready to serve your needs and you can arrange tours/spas with them. Overall, this hotel is definitely worth every penny spent and we would definitely recommend it!

Pros - Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns - We arrived in Sapa early in the morning & appreciate that we're able to check in early - The room was very clean & cozy - Friendly receptionist that catered to our needs - Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier - Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not - We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water Cons - We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities - Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.

Room is big and clean, breakfast taste good, nearby by Sun Plaza which is abt 10 mins walk. The service of restaurant is very good and the manager is meticulous. Surprisingly a simple dish fried rice also taste very good but the fish was bit undercooked. Infinity pool is cool pity that the weather was too cold, couldn't enjoy the infinity pool. Massage skill is not very good, miscommunication between the reception and spa caused me wasting time (first time the receptionist told me ok to go at a timing but in fact fully booked, wasted my trip down and waited for 15 mins while nobody was around at the reception of spa; second time the masseur was late for almost 25 minutes) The masseur was having cough but did not wear mask.

From the moment I arrived, this hotel exceeded all my expectations from luxurious rooms, elegant décor, plush bedding, and calming tones made for a perfect retreat. The room was spotlessly clean and the view from the balcony was speechless. Well-equipped wellness amenities,  a serene spa with hot and cold jacuzzi, a huge steam room, sauna and a refreshing heated swimming pool over looking the mountains.  What truly set this stay apart was the hotel’s client ambassador Ms Alissa, a genuinely attentive professional who acted like a personal concierge throughout my stay who provides proactive updates on local tourist conditions and attend to my needs be it arranging for high tea and booking of spa services.  Each day, I received timely briefings on weather patterns and conditions at nearby tourist spots. This insightful information helped me plan my outings with confidence. Last but not least, the GM, Steven Tan was so warm, ensuring the guest are comfortable during breakfast time. He is from Singapore by the way and had been running the resort for 8 years. Great job Steven!! My overall experience (Excellent) The hotel’s ambiance was welcoming and polished striking the ideal balance between luxury and comfort. The facilities made it easy to unwind, stay active, and explore the tourist place with confidence. The client ambassador’s attentive, almost personal-concierge approach elevated the stay from excellent to unforgettable. I left with wonderful memories and a strong sense of having experienced truly thoughtful hospitality and will surely come back again later this year to explore places that I have did not visit.