Balkon Olanağına Sahip Baguio Otelleri

Very nice staycation in baguio, walking distance to SM and other place attractions. The room was so nice and clean.

Returning Guest Disappointed – Urgent Improvement Needed Stay: 15-17/Nov/25 Status: Returning Guest We returned hoping for improvements after our last critical review, but found significant service failures persist. Management must urgently address these issues before our planned January visit. * Room Welcome: Cookies appreciated, but a Baguio Rose flower stalk would be a more meaningful gesture. * Housekeeping: Towels placed on the floor for replacement were simply re-hung; we had to call for clean ones. * Front Desk: Only one staff member on duty led to three unanswered calls at night. This poses a serious safety risk in an emergency. * Food (Breakfast): HORRIBLE quality. The buffet lacked creativity, was visually unappetizing, and items like the sausage were inedible. The Chef needs immediate supervision. Management/GM: Please give these critical points your special attention. We need to see positive improvements in January; otherwise, we will seek other accommodations.

Nice being here. The location is not too remote, about 5km from Burnham Park. The place itself is newly renovated, the amenities are not too bad. It was not too clean though, they should clean before new guests moving in and pay more attention to insects. Also, the toilets flush was not working probably.

Room was clean and spacious. The room I booked has a balcony that had a very nice Mountain view. There was breakfast included and I had that at the balcony of my room with that great view. There was vendor passed by selling Taho too and many went down to get one! The location is a bit far from the city center, but very close to the Mirador Hill Peace Memorial. I just walked there from the hotel. The sound proof was not great and there was chimes from the lift. So you will hear people talking and steps when they pass the corridor, when the lift arrives every time, when people talk at the balcony or turn on the TV a bit loud. Anyhow, the bed and blanket were comfy with hot shower. I had quite a comfort stay.

2/5.. HEAR ME OUT!! I was with my parents. We arrived early at 5am, we stayed at the restaurant area (since they don't have a lobby). We leave our things at the reception and went out for a tour since the checked in time is at 2pm. They even posted that additional 150php for 1 hour advance check in (we can't check in early since fullybooked). So after the tour we went back to the hotel at exactly 1:59pm. We asked the receptionist that we will check in already, but to our surprise.. our room was NOT YET READY and it was not being cleaned yet. YES, I've heard it from their radio. So, they explained that the room is not yet ready and need to be clean yet, apologized that they were understaff. Being UNDERSTAFF on a PEAK SEASON is not YOUR GUESTS PROBLEM. You can prevent that problem by hiring on call staffs or whatever! It was so devastating. I was with my senior parents, we were so tired and badly need to relax. We were able to get inside our room at 2:25pm.. So it was LATE already, my parents were angry and tired, and I was too. Now, when we enter the room, we noticed that we don't have bath towels so I kindly and calmly said to the attendant to please send us the bath towel after. We went to sleep and at 6pm, they were STILL NO TOWEL delivered in our room. I wanted to call them but NO DIAL CALL on their phone(not working), good thing I checked their phone number on the internet, I was able to call them BUT THEY SAID, NO BATH TOWEL AVAILABLE NOW AT 6PM, THEY WILL DELIVER IT AT 7PM SINCE IT'S ALL IN THE LAUNDRYSHOP. myghad! we wanted to took a shower so we have to wait ?? It supposed to be ready upon check in!! This time I SAID, if they can't provide us bath towels, then just give us a refund for our 3night stay and checked for other hotel. SO, THEY APOLOGIZED AND DELIVERED the towel AT 6;40PM. hay!!! now, since we stayed for 3 nights, on the 2nd night, I asked for another amneties, (toothbrush, shampoo and tissue). SInce we already used the 1st set. BUT THE RECEPTIONIST SAID, THEY ONLY GIVE 1 TIME AMNETIES (UPON CHECK IN) WHAT?? so if your guests will stay for 1 week, you only give them 1 amneties?? so I said, can I talk to your manager? But she said the manager was out of town! so she just give me another set of amneties. They have free breakfast which is not delicious, I feel like its LEFTOVERS FROM LAST NIGHT (Samgyupsal foods). just my opinion. I HOPE YOU WILL IMPROVE BY THIS HONEST REVIEW. IT WAS OUR EXPERIENCE. I CANNOT RECOMMEND THIS HOTEL TO OUR FRIENDS.

There are a few points would like to bring up 1. The ceiling fan in the room is functional, However, the wind is totally not strong enough, so turning it on means not turning it on. 2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no. 3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way. 4. Suggest to have USB socket ports at the bed side would be more convenient 5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room. 6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively 7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore. 8. Breakfast not much selection. And many staffs at the counter 9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service. Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then. Thank you!

Very good location. Very old building. Friendly staff. No vegetarian meal. Keep in mind that if you're booking here, don't expect much comfort or luxury. You're here for its location. A lot could be improved in terms of facilities but overall my stay was great.

Door should be fixed and secure with the normal lock. Plug must be in good condition. At least ventilation on each room good

Everything was fine and great. Staff were very nice with good services. Location is great, easy to reach the main touristy spots. There was renovation during my stay, so heard some noise but not a big deal. The sound proof was considered okay. Very tiny noise from the renovation I heard and also when people passed by the corridor and talking. There was no separation between the shower and toilet bowl, but the shower water was hot enough. There was also water dispenser for you to refill water and provided with their glass jar, which is great! Overall, I had a good stay!

This is our second stay at the log cabin, with the first one being a delightful experience in Q4 of 2017. This time, we booked the Pine Suite, which impressed us with its amenities and a terrace overlooking the Botanical Garden. While the log cabin itself seemed a bit older, I appreciate the exclusive parking at the front lobby. The free breakfast buffet was a bit of a letdown, so we opted out after the first try. Overall, we enjoyed our stay and would likely return, but might skip the breakfast buffet again unless there are improvements.