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10/10
Mükemmel
MMisafir KullanıcıI booked an overnight reservation for my husband's birthday celebration. The entire experience was unique and simply outstanding in every way! We were made to feel VERY SPECIAL by each and every staff member with whom we engaged. We were CONTINUALLY welcomed throughout the stay from the person who opened the car door and greeted us by name to the very knowledgeable concierges, the room service staff, the culinary staff, the bellman, the driver, Lottie Dottie and EVERYBODY! The hotel was very clean and beautifully adorned with pictures, books, furniture, plants and artifacts that told the story of the hotel. This includes the very accommodating bedroom with a comfortable canopy bed and a pristine, spacious and updated bathroom. One could ALWAYS count on soul-stirring music playing in the background of every public space. Each tune moved us to murmur the lyrics regardless of where we were and what we were doing. Ever had a snack attack? No worries! The room was well stocked with a variety of goodies and beverages to soothe those evening urges. And, finally, let me praise the food selections offered to us at teatime and breakfast. Homemade jam, almond butter, muffins, oat flapjacks, chicken sausage, eggs, and more! This was quite an awesome getaway! And, yes, we would do it all over again!
VVC TravelsOverall satisfied.
The hotel felt safe and has a nice vibe. Location is in a less sketchy part of downtown, although I wouldn’t necessarily go for a night walk in the area. Conveniently located to some surrounding attractions like the Inner Harbor and Lexington Market.
The room was spotless clean. The maintenance could be improved as there were some broken closet doors and holes in the wall. I informed the friendly staff and they told me they were aware. Other than that, well equipped and everything was there and working.
Cleaning is not daily and depends on the length of your stay. However, if you needed anything you can ask and it could be provided.
The breakfast buffet was okay, nothing special. There was a limited, but enough options. For fresh fruits they only had red apples, every day.
The bar was closed for lunch during my stay.
They had a small business area with a computer and a printer for guests.
The gym was well equipped.
The staff were friendly, welcoming and you can tell everyone was trying to make the guests have a nice experience.
I would consider and return.
MMisafir KullanıcıThe room was very nice. When I checked in I asked about parking. They said I could go around the corner and park, it is connected to the hotel, and it would cost $29 for the night. When I left the hotel and tried to get out of the parking lot, the cost is $69! I drove around to ask about this problem, the girl at the front desk had no idea. She took my email address and said the manager would contact me when he arrived. It has been 24 hours and I have not heard from the manager. Obviously I’m not very important to this hotel so I will never stay there again. They lied to me when I checked in and then never responded to my complaint. I would have booked a different hotel if I knew I was going to be charged $69 parking for one night! Stay somewhere else.
MMisafir KullanıcıAir conditioning in the room was awful, barely worked at all. Food at the hotel restaurant wasn’t great, especially for the price. Only real good thing about this place is the location, close to Camden yards and M&T bank stadium.
MMisafir KullanıcıWe were very pleased with our stay at Springhill suites. The Valet gentleman, Akeem(?), was very helpful, polite and professional. Darrien was fantastic, accommodating, polite and professional. Answered my many questions with great suggestions. Our rooms were special, clean and comfortable. We enjoyed our breakfast, especially the eggs w/cheese.
MMisafir KullanıcıWas looking for a hotel close to comedy show and low and behold it was in the same hotel. So it worked out great for us after checking in went to dinner came back relaxed for 45 min. Then went down stairs to comedy factory. We had free coupons for breakfast but we decided to venture out on our way back to Richmond. Overall nice place to stay found out they also shuttle for cruises out of this hotel too.
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