Wi-Fi Olanağına Sahip Chengde Otelleri

"The lobby was fancy and clean, and the front desk staff were friendly, even though they didn't speak any English Check-in as a foreign was hassle-free. The breakfast buffet was typical Chinese hotel breakfast food, just normal, but lacking in fresh fruit. It's close enough to the Mountain Scenic area to walk. I have two complaints, though. I had a windowless room, and it smelled awful inside, and the ventilation fan didn't help get rid of the smell. Also, the shower door wouldn't close all the way, so it left a huge puddle on the bathroom floor every time I took a shower. It was uncomfortable taking a shower while trying to hold the door shut as much as possible, too. The room was clean, when I checked in, though, and cleaned daily. I could hear some noise from guests in other rooms, like loud talking and toilets flushing. It would definitely be better if I had gotten a room with windows, to help get that smell out. It's easy to walk along the river from this hotel's location, though."

"Stayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay."

"這次入住體驗太驚喜了！從前台熱情接待到客房乾淨整潔衞生，每個環節都讓人很滿意，床品柔軟好睡，酒店位置優越，交通便利周邊吃飯很方便，主要是離景點很近，還有免費的導遊服務呦！大廳有免費的咖啡及水果零食呦很貼心，還有洗衣服務很滿意，強烈推薦大家旅遊及出差的朋友，很nice！有機會一定再會來這個酒店入住"

"Impressive. Excellent services.love to compliement all the staff we due it’s during our 8 days stay in Chengde. During check out the staff help us with our luggage And ran across the street to call us a-taxi very warming gesture. Room is clean and beautifully designed. Located just near chengde railway station. Food and shopping easily accessible."

"Excellent boutique hotel. Very clean, with disinfected towels and slippers! Toiletries are provided. The hotel staff have outstanding service standards! The hotel is within walking distance to the Mountain Resort Scenic Area. There are local eateries and a shopping mall with restaurants nearby. Highly recommended!"

"Room was clean and spacious. We requested for smoke-free treatment and the room had no smell of smoke. Good variety of Chinese dishes at breakfast, will be nice to have more porridge options. 特别感谢前台主管李晓琳热心帮我们解决问题。We would specially like to thank the front desk staff Aileen. We encountered some issues charging our EV and she went the extra mile to solve our problem."

"訂的是標間，衞生條件不錯，每天打掃衞生，更新飲用水、洗漱用品，居然還有刮鬍刀。這在承德山莊東路是最好的。住過某8，某家，等。地理位置也好。前台服務生也熱情。當然也是附近價格較高的。"

"Hotel is very close to train station but quite far from the city. There are buses from the train ststion to the mountain resort. The room is very clean and with high tech facilities.Robot to deliver requests to the room. With the room rate charged it's very good value."

"家人出遊，一共五人，預訂一個大床房一個三人間。新開的酒店，房間很大，很乾凈，床品舒適，淋浴水量夠大。樓下有充電樁，停車方便，對自駕遊客友好，自助早餐中規中矩，能吃飽。唯一吐槽的是我住的這間下水道有些不暢，退房時跟前台報修了，估計應該很快修好吧。"

"The staff automatically upgraded our room. They allowed us for late check up till 4pm the next day which helped us a lot because our high speed train back to Beijing was at 6:40pm. The hotel is located at the back lane of the commercial street 二仙居。we can get taxi easily in front of the hotel. We stayed there during low peak season, we had good service in the hotel. We loved the free supper served at 9:30pm."