Chengde Dağ Manzaralı Otelleri

"Room was clean and spacious. We requested for smoke-free treatment and the room had no smell of smoke. Good variety of Chinese dishes at breakfast, will be nice to have more porridge options. 特别感谢前台主管李晓琳热心帮我们解决问题。We would specially like to thank the front desk staff Aileen. We encountered some issues charging our EV and she went the extra mile to solve our problem."

"The hotel location is strategic; many shops nearby the area. Apart from that, it's newly renovated with a huge size bedroom. It has a comfortable and clean king size bed with toilet, washroom and sink; all separated. We can open 3 pieces of luggage at the same time! Furthermore, it's a modern hotel embedded with robots to control the lighting, curtains, etc... The receptionist even arranges for a robot to deliver us a shower cap and bath towels (very advanced hotel). On the final day, the staff even called didi to fetch us to the airport, complimentary service. Overall, we are very happy with our stay and definitely chose this hotel again if we were to visit Chengde again although the breakfast is not fantastic but it doesn't matter to us. Recommend to stay!"

"The river view room is very spacious, we absolutely love it. The breakfast is good as well, got a mixture of local cuisine and western food, both my husband and I quite enjoyed it. The only downside is that we found some bugs on our curtains for the last night stay:( the reception people are quite helpful for arranging a room switch. Overall, we quite enjoyed our time staying at this hotel."

"Stayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay."

"The lobby was fancy and clean, and the front desk staff were friendly, even though they didn't speak any English Check-in as a foreign was hassle-free. The breakfast buffet was typical Chinese hotel breakfast food, just normal, but lacking in fresh fruit. It's close enough to the Mountain Scenic area to walk. I have two complaints, though. I had a windowless room, and it smelled awful inside, and the ventilation fan didn't help get rid of the smell. Also, the shower door wouldn't close all the way, so it left a huge puddle on the bathroom floor every time I took a shower. It was uncomfortable taking a shower while trying to hold the door shut as much as possible, too. The room was clean, when I checked in, though, and cleaned daily. I could hear some noise from guests in other rooms, like loud talking and toilets flushing. It would definitely be better if I had gotten a room with windows, to help get that smell out. It's easy to walk along the river from this hotel's location, though."

"The hotel was really lovely, especially the location was top class being close to the river and to the palace as well as the city centre. The staff was really helpful and friendly as well. As for the room it was spotless and even though we got given a smoking room it didn't smell. All in all pleasant experience."

"超讚的酒店，地理位置優越，打個車5-6元就能到附近的萬達廣場，晚上吃吃逛逛挺方便。其次，酒店的早餐很豐盛，大人孩子都喜歡。這家酒店的服務員都特別熱情，讓你體會到賓至如歸之情。"

"Hotel is very close to train station but quite far from the city. There are buses from the train ststion to the mountain resort. The room is very clean and with high tech facilities.Robot to deliver requests to the room. With the room rate charged it's very good value."

"If you want a getaway from beijing heat, this place is really close and easy to get access to, stuff is really friendly and this place looks like a heaven. The whole stuff did their best to make my stay cery comfortable, offered some free cocktails, even took me back to the train station because I left very late. Views are amazing, in the evening it’s chill, overall , I had really amazing and relaxing 2 days at this place."

"This hotel is up to my expectation . Staff service and attitude is very good . Breakfast is simple but delicious and 4 types of fruits are served whole ."