Chengde Dağ Manzaralı Otelleri

"Stayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay."

"Hotel is very close to train station but quite far from the city. There are buses from the train ststion to the mountain resort. The room is very clean and with high tech facilities.Robot to deliver requests to the room. With the room rate charged it's very good value."

"Room was clean and spacious. We requested for smoke-free treatment and the room had no smell of smoke. Good variety of Chinese dishes at breakfast, will be nice to have more porridge options. 特别感谢前台主管李晓琳热心帮我们解决问题。We would specially like to thank the front desk staff Aileen. We encountered some issues charging our EV and she went the extra mile to solve our problem."

"The lobby was fancy and clean, and the front desk staff were friendly, even though they didn't speak any English Check-in as a foreign was hassle-free. The breakfast buffet was typical Chinese hotel breakfast food, just normal, but lacking in fresh fruit. It's close enough to the Mountain Scenic area to walk. I have two complaints, though. I had a windowless room, and it smelled awful inside, and the ventilation fan didn't help get rid of the smell. Also, the shower door wouldn't close all the way, so it left a huge puddle on the bathroom floor every time I took a shower. It was uncomfortable taking a shower while trying to hold the door shut as much as possible, too. The room was clean, when I checked in, though, and cleaned daily. I could hear some noise from guests in other rooms, like loud talking and toilets flushing. It would definitely be better if I had gotten a room with windows, to help get that smell out. It's easy to walk along the river from this hotel's location, though."

"New hotel, with spotless facilities and friendly staff. It's very close to the Chengde South Station, which is handy for high speed trains - though is a bus ride or taxi ride away from downtown Chengde and the Mountain Resort area. (Bus 29 takes you down there, but takes a while). Breakfast was good, and there are snacks in reception wheel you come back. The restaurant is only open in the morning - no bar/other facilities, but there are places to eat/shop nearby, though the area feels very new and developing. It was a great choice for me as I came in and out of Chengde South Station and I used the hotel as my base."

"衞生：與自己去過的同價位的幾家河北賓館衞生條件持平，但走廊的地毯需要翻新了，有點塵味兒，缺少餐巾紙（但去的幾家河北賓館也衹有兩家提供） 環境：住在街口，對面金隆廣場，但意外的到九點半就安靜了，這也是續訂的主要原因，另一個就是離承德避暑山莊近，馬路對面就是大潤發。 綜合上述，結合酒店價格整體性價比較高。 贈的洗浴汗蒸沒問要也沒打算用，時間有限。"

"超讚的酒店，地理位置優越，打個車5-6元就能到附近的萬達廣場，晚上吃吃逛逛挺方便。其次，酒店的早餐很豐盛，大人孩子都喜歡。這家酒店的服務員都特別熱情，讓你體會到賓至如歸之情。"

"Basically didn't get anything I booked the hotel for.The  room I was given faced the alley way. Bathroom was mouldy and unpleasant with sewage smell coming from the drains. Had to keep the exhaust fan going constantly to try and vent the smell out. As with a lot of Hotels the sound proofing between rooms was non-existent. I booked a QueenRoom with window facing the river. If you want to choose this Hotel you'd better demand to see the room first so you don't get the ones in need of desperate renovations."

"暑假出去遊玩路過承德順便逛逛避暑山莊及周邊景點，從攜程上選擇了這家酒店，最初定的是無窗的，到了前台辦理入住時，前台小姐姐態度非常客氣並果斷給升級了客房，酒店整體環境很不錯，也有免費停車位，同時離各個景點也都很近（尤其避暑山莊），而且周邊餐飲商場有很多，方便購物就餐，最後説一下個人感想，伏天、尤其是晴天一定做好防曬，太熱了"

"這家酒店的住宿體驗非常棒，從入住到退房都讓人感覺很舒適。在這裏的住宿讓我感覺像回到家一樣温馨，各方面都無可挑剔。整個酒店的環境和服務都超出了我的預期，性價比超高。房間的設施很齊全，床很舒適，睡了一晚好覺。酒店的公共區域很寬敞，設施很新。房間的網絡速度很快，工作起來很方便。前台的工作人員很熱情，辦理入住和退房手續都很迅速。服務員態度很好，有什麼需求都能及時滿足。酒店的位置很好，交通便利，周邊有很多美食和景點。酒店的環境很安靜，晚上睡覺不會被打擾。酒店的裝修風格很有特色，讓人感覺很舒適。"