Wi-Fi Olanağına Sahip Cardiff Otelleri

Room was a little bit small and it was extremely hot at night because the AC was on heater mode and if we turned it off we could only rely on opening the windows for ventilation. But staffs were very kind and offered us two fans. Toilet was also a bit tiny but the rest is alright.

1. I was allocated a room without window. It's terrible and unbearable stuffy. In such room you can not enjoy the staying let along the sea view. After I called the reception,I got a new room with balcony which is better.2. The facility is too old and the decoration style must be the last century

Everything was fine, but we didn't have a good view despite paying for a high-floor room. Also, there was only one bathrobe in our room rather than two, but they gave us one more when we asked. And the bathroom sink drain had a problem, so water barely passed through. Overall, the breakfast, pool facilities, and luggage storage were excellent for us. My one less star for cleanliness was due to a dirty wardrobe we had. But the room was fine and clean.

Best hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle

Great location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better. Didn’t get the room type booked but managed for 2 nights. Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard. Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them. Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system. Very nice, modern hotel, could improve with better staff training.

I feel like the cleaning service could have been better. Dirty towels left behind, cleaners forgetting their phones in the room, coming in to clean even if do not disturb sign placed and on checkout day before checkout time. It was very expensive for what was offered to be honest

Booked room with walk in shower and large bed. First room had interconnecting door shower over bath and double bed. Second offer of a room was a disabled room still with just double bed. Then found out that all rooms only have double bed with shower over bath. Staff were very helpful but didn’t tell us upfront so we wasted a lot of time. In fact we didn’t have enough time to eat before we had to leave for our event. So finally we had to have a snack at 11:30 when we returned. Even then we had to go out to get it as room service is only available via an app

Good location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom

很好的入住體驗，房間夠大，景色怡人，地理位置優越，離卡迪夫大學步行15-20分鐘左右，早餐非常豐盛，酒店設備裝修都還不錯，總統很滿意，性價比較高，下次來還會選擇。