Wi-Fi Olanağına Sahip Surabaya Otelleri

Westin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming. The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.

Attentive, warm service from front desk, room service to breakfast service. Room was a good size, clean and smells great. Good mix of international tv channels - kids loved this. Location is great, 8 mins walk to Ciputra Mall and no jam unlike Tunjungan area.

The hotel was great: it is crispy clean, strategic location (it is located in a very large and modern shopping mall complex), the service is top notch, especially during breakfast at Djaman Doeloe restaurant. One of the staff (Evi, I think) asked me what my favourite that they didn't have on that morning. Told her, I like traditional ”klepon” cake. The next morning, Pak Andik, the pastry chef, brought me 3 klepon, fresh from his kitchen. What a surprise. The cake was delicious, especially with black coffee. Thanks, Pak Andik and Evi, for your hospitality. Will be back again in the near future.

Great stay at this hotel. Will go back here again when in surabaya. Very recommended hotel in east of surabaya

VERY POLITE AND PROFESSIONAL STAFF. FOOD WAS OK THE TOILET IN MY ROOM NEEDS TO BE LOOKED AT. i HAD TO ALLOW TGHE WATER TO FLOW FOR 23 MINUTES BEFORE THE WATER IN THE SHOWER BECAME WARM..

Hotel is quite new and spacious room for good rest. All the basic amenities is provided and aircon work well. Opposite was KFC and some local eatery so quite convenience for anytime need. We most of time using Grab hauling service when go out and come back. Satisfy to the stay. Thank you.

This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart. Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste. The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget. I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution. But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby. I really hope they can survive this economy storm. I really love this hotel 🥺.

The service is excellent, they are kind, polite, and helpful. Smiles never left their faces and they always try to help swiftly. The breakfast is great, tasty, and the selection is even greater, they have a lot of varieties of Indonesian food. The room is great in size, the floor is clearly swept, the bathroom is clean, the amenities are adequate (bring your own hair dryer bcs the one they have is not as great). But terribly disappointed with the cleaners, I used the spoon and glass on day 1 and they didn't even bother to clean them, only put on the usual spot. I tried to ”tell” them again the next day yet they still haven't cleaned any 🥲🥲

Location wise is debatable as you need to see what tour itinerary is. Because the best location would be central. But overall its a rather decent hotel Not a really impressive breakfast but it can get by. Would not say its worth it. But the overall vibe of the hotel is pretty good

Layanan baik,,ramah,lokasi sangat dekat masjid ampel,harga sedang tdk mahal tdk murah...cuma kemarin ada sedikit..pengalaman..pas tengah malam mau buang air,,,air nya tdk jalan.. ************* cari air di kamar sebelah dapat..