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Yayınlanma tarihi12 Şub 2024
Misafir Kullanıcı
A wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.
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Gecelik başlangıç fiyatı:118 €
Yayınlanma tarihi16 Şub 2024
Misafir Kullanıcı
Absolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
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Gecelik başlangıç fiyatı:148 €
Yayınlanma tarihi29 Ara 2025
คนสวยมาแล้วจ้า
Really great hotel in Zao onsen. The location is easy to find and free parking for guest. The room is big and clean. I love the window in our room see the snow falling and small pond as well. We didn’t booking the dinner & breakfast so I don’t know the food taste. However, onsen is really great!! I love outdoor onsen that you can see the view of Zao mountain while bathing and snow falling to your head!! but just scare of bear. So nice to stayed here!
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Gecelik başlangıç fiyatı:81 €
Yayınlanma tarihi28 Ara 2025
Misafir Kullanıcı
The trip was planned few weeks ahead, accommodation options in Zao Onsen are scarce. If there were other options, I probably would not go with this hotel again.
- Before arrival, I called the hotel twice using trip.com but no one answered.
- There was only one front desk staff handling check-in. I have waited for 20 minutes for check-in and the Indian family has it waited for 35 minutes. There was another staff coming out from the office and acknowledged the queue. However no action was taken despite the long wait by guest.
- I inquired about shuttle bus service but the staff at the entrance said “No shuttle bus”. I saw shuttle bus having the hotel name around the Zao Onsen area.
- On the first day of room cleaning, the cleaning lady has not replaced the used porcelain cup and Japanese cup. Also no replenishment on tea bags and toilet amenities. At this price point of over USD500 per night, I was quite surprised.
- There are 2 onsen places, one outside the hotel and one on the 1F. The outdoor onsen inside the hotel was not opened and the reason is “snow accumulation”.
Overall, the room is spacious and clean but the service did not meet the expectations.
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Gecelik başlangıç fiyatı:105 €
Yayınlanma tarihi12 Şub 2025
Misafir Kullanıcı
Even though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.
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Gecelik başlangıç fiyatı:129 €
Yayınlanma tarihi8 Ağu 2025
Vic_W
We arrived late (20:15) due to temporary closure of Sendai Airport (tsunami warning), and obviously we were late for the hotel dinner after having to travel all the way up from Narita instead.
We were tired and hungry when we arrived, but the hotel disappointed us even more for not reserving our paid dinners for us, nor was there a reimbursement. Did they just throw the food away after all the preparation work? The (presumably) manager's attitude was one of inflexibility and apathy, so atypical of Japanese etiquette. The restaurants nearby were all closed already and we had to starve for the first night there. Very unpleasant and inconsiderate arrangement.
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Gecelik başlangıç fiyatı:109 €
Yayınlanma tarihi22 Eki 2025
Misafir Kullanıcı
What a gem of a place! The special thing about this place is that there are 5 private outdoor onsens as well as a gender-segregated public bath and one mixed gender outdoor bath (for this one, you need to wear a bathing suit). If you are shy of exposing yourself or like taking photos, then those 5 private outdoor onsens are just perfect. I went in the autumn, which is cooling already and I can imagine what a treat it will be in winter with all the snow.
The hotel is located almost to the top of the hill. Either drive or call them ahead and they will pick you up and drop you off in the vicinity.
My room is quaint and Japanese-styled. I didn't pay for the meal package as I knew I'd would be busy trying out all the onsens available. They are all open 24hrs. By the way, private onsen number 1 and 5 are the best and most picturesque!!!
I'm doing all a favor and posting all the pictures of the private onsens.
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Gecelik başlangıç fiyatı:64 €
Yayınlanma tarihi12 Mar 2025
Misafir Kullanıcı
Located at the bottom of the ski slopes, makes for a great place to stay at for people looking for a ski in/out experience. Hotel was clean and tidy, the onsen and public bath were slightly old but still very comfortable. Food was great, our package came with breakfast and dinner, drinks are all-you-can-drink. Hotel also provides a shuttle to and from the Zao bus terminal. Overall would recommend.
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Gecelik başlangıç fiyatı:97 €
Yayınlanma tarihi8 Şub 2023
林阿彩
這次前往藏王樹冰找了很多飯店,看了網站的評價之後選擇了這家飯店,實際入住後覺得挺失望的
飯店的景色很美,餐點也不錯吃,服務人員也親切,地理位置也好,還提供接駁服務
但可能是飯店比較老舊,水管管線有問題,我們泡完澡後,要將浴缸的水放掉時,才發現水是排在浴室的地面,並不是直接排到水管裡,瞬間排出的水夾雜了很多髒東西,超級噁心,更可怕的是浴室地面的排水堵住,水多到溢滿出來,我們的房間濕了一大片,地板是地毯的材質,造成我們很大的困擾。晚上10點多致電到櫃檯沒人在,我們就住到隔天退房,非常不方便
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Gecelik başlangıç fiyatı:71 €
Yayınlanma tarihi8 Nis 2025
CrazyKim
Nice and friendly staff, within 10 minutes walk from Yamagata Station. The natural public hot bath is small but nice and serves the purpose of relaxation. Limited choice of food served in breakfast but the food is nice. Free alcohol drinks during 6-9 pm. We selected a room with a loft bed, and if you use it you need to put the bed sheet yourself.
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Gecelik başlangıç fiyatı:37 €