Wi-Fi Olanağına Sahip Miri Otelleri

"Guest Status: Long-time loyal guest (4th stay) Overall Rating: 2/5 (Disappointed) We have returned to the City Rise Hotel three times previously, and our excellent experiences led us to leave positive reviews and recommend the hotel. Unfortunately, our fourth stay was highly disappointing and felt drastically different due to apparent overbooking and a failure in resource management, particularly during peak times. Connectivity Issues Our stay began with a frustrating technical glitch. While initially connected, the in-room TV lost its Wi-Fi connection. When attempting to reconnect to the guest network, the on-screen keyboard necessary to input the password did not appear. While this was a minor issue for a single night's stay, the overall Wi-Fi speed was extremely poor, which we suspect was due to the unusually high number of guests placing a strain on the network. Chaotic and Inaccessible Breakfast (Major Concern) The biggest issue arose during breakfast, which has always been a highlight of our previous visits. We arrived at 8:30 AM, well within the expanded serving window (6:00 AM to 10:30 AM). The dining area was beyond packed, it was chaotic. There was a significant queue just to enter, and once our room number was ticked off by the staff (meaning we were recorded as having consumed breakfast), we quickly realized there were zero available seats. Approximately 20 guests were standing, plate in hand, waiting for an empty table, and there was no crowd control, with people blatantly cutting the entry queue. My husband approached the staff to suggest opening an adjacent hall, as we had seen done during previous busy stays. The request was denied, citing that the hall was reserved for an event. He then asked if we could, at least, take a plate back to our room given the seating crisis, but this was also denied. We questioned the difference between taking food to the room and standard room service, but the decision remained firm. Ultimately, due to the extreme overcrowding, the stress of competing for a seat, and the lack of any proactive management of the situation, we chose to forego breakfast entirely. Despite not eating, our room was already marked as having utilized the service. This was particularly frustrating as we were checking out soon and did not have time to wait for the situation to resolve itself. Severe Parking Congestion The strain on the hotel's capacity was also evident in the parking area upon our return in the evening. The parking lot was full to an unprecedented degree, with cars parked illegally and inappropriately in areas like the main entrance, highlighting a clear lack of available space and regulation. Verdict from us? It appears the hotel management may have dramatically overbooked the premises without scaling key resources (like dining space and parking) to match the guest load. The capacity for breakfast was clearly exceeded. We highly recommend that the hotel implements stricter occupancy rules, re-evaluates its dining capacity (perhaps revisiting the policy of opening secondary halls, which worked well in the past), and verifies the number of guests receiving complimentary breakfast to prevent overcrowding. While we have always loved the City Rise Hotel, this visit's lack of preparedness and poor handling of the breakfast situation has seriously damaged our opinion, and we will hesitate to book again during what appears to be any peak period."

"Both left and right are surrounded by either pub or karaoke lounge. Not recommended if need a peaceful stay & good night sleep. However, it has good basement car parks to ensure safety parking. Hopefully the hotel will do better sound proof to all windows especially all superior rooms."

"As it was just a very short stay, I wasn't expecting much but it was beyond my expectation. This is one place I would like to return to and stay in Miri. It was clean even though there's some obvious paint/crack and a quite see through toilet (toilet seperated with shower) but other than that, it's very satisfying and modern. It's also closed to Miri Imperial Mall (walking distant) and Kyochon restaurant was right infront of my room. Will definitely comeback!"

"Staying at Mega Hotel was a good experience. The room was spacious with super single beds and very clean. Toiletries were complete — even included a sewing kit and shoe polish, which is my first time seeing any hotel provide. There was also a proper workspace, perfect for my outstation work trip. Cuma satu je, bidet dia bukan jenis hose… kita ni Asian 😂. Overall, still a comfortable and satisfying stay."

"Captain Paul was very pleased with his stay at the Imperial Hotel in Miri. The rooms were spacious, clean, and comfortable, and the staff were courteous and helpful throughout his visit. The hotel’s location is convenient, with easy access to nearby restaurants and shopping areas. Overall, it was a pleasant and satisfying experience — highly recommended for both business and leisure stays in Miri."

"I had a very pleasant stay. The room was spacious, clean, and beautifully designed, offering a comfortable and relaxing environment. Breakfast was simple but fulfilling — a nice way to start the day without feeling overwhelmed. What truly stood out was the service. The staff were warm, attentive, and always ready to help with a smile. Their genuine care made the stay even more enjoyable. Overall, a wonderful experience and definitely a place I would return to."

"The service was very unprofessional. I informed the staff several times that the key card could not open the door, but no action was taken. Later that night, when we returned, we were locked outside for more than 10 minutes while they investigated. Only then did they tell us the issue was due to a dead battery, and the door was finally fixed. That said, the environment, cleanliness, and pricing were good, and we were satisfied with everything else except the service. I believe this situation deserves some form of compensation or at least a proper gesture from the hotel. The staff mentioned that they would check with their manager, but we never received any follow-up or response."

"I had a pleasant stay at this hotel. The room was clean, comfortable, and well maintained, with fresh linens and good amenities. The staff were friendly and helpful, making check-in and check-out quick and easy. The location was convenient, close to shops and restaurants, and felt safe. Overall, it was good value for the price, and I would consider staying here again."