Kutchan Dağ Manzaralı Otelleri

I chose Muwa through Trip.com to make sure my girlfriend would be as comfortable as possible for her very first ski experience—especially since it was her birthday. Neither of us had been to Niseko before, so we had quite a few questions beforehand. Liz was incredibly responsive and helpful over email, which made the planning process smooth and stress-free. From the moment we arrived, the experience exceeded our expectations. The concierge team, led by Andreas, welcomed us warmly at check-in, setting the tone for a truly memorable stay. Their professionalism and genuine hospitality immediately made us feel at home. The room itself was modern, spacious, and thoughtfully designed—providing the perfect place to relax and unwind after a day on the slopes. We also utilized the in-house ski instructors from True Niseko, which made a huge difference for beginners like us. Arthur and Andrea were patient, knowledgeable, and made the entire experience fun and much less intimidating. We will definitely come back :)

My experience at The Terrace Niseko was outstanding! The property is stunning, with spacious, modern apartments offering breathtaking views of the mountains. Everything was impeccably clean, and the amenities were top-notch, perfect for a relaxing getaway . What truly made my stay unforgettable was the exceptional staff. They went above and beyond to make sure everything was perfect, from assisting with ski rentals and transportation to providing great local recommendations. Their warmth, professionalism, and attention to detail made me feel genuinely welcome. I highly recommend The Terrace Niseko for anyone looking for luxury, comfort, and world-class service in Niseko. Can't wait to return!

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

Perfect experience for a group of friend, they have great service in terms of check in and inquiry about anything nearby, Onsen, food, transport etc. The resort/house is equip with whatever we need, and with spacious bathroom, amenities. It’s only 5 mins away from the main skii and snowboard area. They have arranged transport for free transfer, although it will be even better if you have a car, carpark provided.

Great location, 3 minutes walk to gondola Hirafu base. Ski rental available within the building Staff were very helpful Though not the newest apartment but you get most of the essential amenities and electrical appliances. Would definitely come back

2nd time staying here, somehow I found the food standard has dropped compared to 5yrs ago. Room is very comtemplary, very nice, but A/C is very weak for summer, is too warm to sleep with blanket.

Right at the centre of Hirafu - you have to walk a bit upslope to the ski lifts. Check in is at another building / hotel so beware if you're not driving. The space is well equipped with a full kitchen and washing machine, as well as heaters. There is also a ski locker on the ground floorwhere you can pit your ski equipment. However we noticed a smell of fresh renovating works once we entered the room - though we're not sure where that came from. If you're driving, beware they only have 2 parking spaces in front of the building which are not designated for guests. So if someone else parked that space, you have to find somewhere where you're not considered a hassle. Note you are not supposed to park behind the building nor the space next to the 2 parking spaces.

Hinzan was amazing for our ski vacation in Niseko! The location is super central, but they also have a shuttle that can take you to the lifts and around Hirafu so you don't have to walk with your gear. There were ski lockers and a room in the lobby with boot warmers. The in-room washer/dryer was also very convenient. While the front desk times were limited, they were very flexible about arranging for staff to stay late/come early for check in and check out. All the staff were amazing, going out of their way to make sure we had a good stay! Would definitely stay here again!

房間很漂亮 很適合跟朋友一起