Park Yeri Olan Kanberra Otelleri

"We booked a normal studio room and was upgraded to a deluxe due to the construction. The room is really clean and the amenities are within a click of a button. Amazing stay. Definitely will recommend"

"Anything that could go wrong did go wrong!!! For a disabled room there was no power point near the bed. The only available power point in the room was in the bathroom. The air conditioning was manually powered and was positioned above the window so anyone in a wheelchair or that was short could not reach it. The only place to hang up your clothes was on the back of the bathroom door. The bathroom was quite large but when I went to put the towel on the hanger it came apart!!!! And the top of the toilet was broken. Then I opened the fridge and it looked like a soda can had exploded and nobody had cleaned it. When I informed the staff member he was very lovely, he came in and cleaned the fridge, gave me a power board and extension cord for the bed which did help. But then in the morning the young staff member on took an hour and half to bring a toasted sandwich to my room after saying it would only be 10mins. He had clearly forgotten about it. So after such a bad experience I asked for my money back!!!!"

"Sadly, got a room in the middle of the building with absolutely no view whatsoever, but the apartment was nice and clean and it had everything that you need! The water pressure was good too, which is a plus, and the receptionists were really friendly!"

"We had an amazing stay at the Novotel Hotel. The staff were exceptional—friendly, welcoming, and very helpful throughout our stay. Check-in was smooth and easy, which made everything start off perfectly. The parking was convenient and well managed, offering great value for money. Our room was spotless, comfortable, and well maintained. The breakfast buffet was excellent, with a great variety and high-quality options. Overall, it was a fantastic experience, and I would absolutely recommend this hotel"

"We stayed at the hotel for a few nights and had a lovely stay. The rooms were comfortable, very quiet, and offered great value for money. It was a relaxing experience overall, and we appreciated how peaceful the environment was. Would happily stay again!"

"We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests."

"State of art hotel, spacious room and king bed for small family, 5-star friendly service. Cinema and wine bar at ground floor, convenient for entertainment at night. Breakfast included in our stay, choose any ala carte from the menu, and kid eats free!"

"Handy for the airport and/or the Brindabella Park offices. Close also the Majura Park shops . Suitable for both business and leisure: With the airport-adjacent location plus meeting spaces it works for business stays; with good room comfort it works for rest or transit."

"Great location – Close to the CBD and well-connected to public transportation. Service – The receptionist was friendly and helpful. Room lighting – Could be improved; the lighting felt a bit dim."

"Big room with an interesting mini bar. The breakfast variety was great as well. One downside is that Ctrip has some misleading pictures about the hotel."