Park Yeri Olan Luzern Otelleri

Geçtiğimiz ay Avrupa seyahatimizde kaldığımız oteller arasında açık ara en sevdiğim otel burası diyebilirim. Yemekler harikaydı ve personel çok cana yakın ve nazikti. Otelin atmosferi bir ev gibi hissettiriyor. Bir dahaki sefere Lucerne'e gittiğimde kesinlikle bu oteli tekrar rezerve edeceğim.

Check in was pretty fast and easy. The rooms are pretty decent with size, but only allow 2 adults and 1 child on the double bed. Paying for an additional bed for adult costs CHF 80, which is reasonable. However, since I have 2 young kids, I also have to pay for the additional bed. Though not a big deal, but hope hotel can revise the occupancy policy to offer family with 2 young child to stay in without additional costs, Location wise, it’s fantastic. Next to a university.

Amazing for capsule hotel! Everything 5 stars! Next door is Coop City supermarket, buy the cooked food and eat in the hotel, choose from the nice table or sofa. Feel free to use their tableware, comes with free flow or still/hot or sparking water! Just amazing! Their service-top notch! From cleanliness to friendliness, not to mention helpfulness. Just ask them anything, from tour guide to travel tips, recommendations or so on… Capsule is huge, good sound proof. Air ventilation very good. Free locker for you, just need to bring your own padlock. They allowed me to use it before check in and way after check in time.  At this price and location, I feel this is definitely a 5 star capsule hotel! Will surely come back!

The hotel offers a convenient location near the train station, and the room was clean, comfortable, and well-maintained. From a facilities standpoint, everything met expectations. However, the service provided during the night shift was disappointing. Shortly after midnight, I contacted the front desk for assistance with locating an Apple Store or confirming the train route to the airport, as my phone screen had just been damaged. The staff member on duty displayed impatience and a clear unwillingness to communicate. He repeatedly told me not to worry in front of him and to “figure it out myself,” which was both unhelpful and unprofessional. His information was also inconsistent—first claiming the Apple Store near the train station could repair phones, then insisting there was no Apple Store in the area. When I approached the reception directly for further assistance, he again refused to help. By contrast, the morning receptionist was courteous, patient, and provided clear guidance, including the fact that a train transfer was required to reach the airport—details the night staff had not mentioned. It is unfortunate that one staff member’s attitude overshadowed an otherwise positive experience. With more consistent and professional service across all shifts, this hotel would be an excellent choice for travelers.

Hotel has a long history and beautifully furnished, but was located quite far from the station and there was not much of a view. Loved the breakfast.

先說優點： 離車站步行5-10分鐘，房間裡有冷氣 基於這兩點決定訂這飯店的 入住後可以跟櫃檯借到轉接頭、熱水壺，算是方便 再說缺點： 每晚要付100CHF押金，我們住三晚押金300CHF。非常不合理！ 浴室裡連掛衣服的地方都沒有（沒有掛衣勾、沒有小架子）考慮非常不周全。 隔音很差，尤其週五和週六的半夜有很多狂歡鬧酒的聲音。

Hotel was located near the Lucerne station and easily accessible. Also a short walk to chapel bridge and old town. There is a dining area where you can have your meals and also provides coffee and tea 24/7. However, the television does not have any English channels and the tap water is cold. There is hot water for bathing but it doesn’t last long.

İşte birkaç geri bildirim noktası: Güleryüzlü Personel: Personel genel olarak güler yüzlü ve kibardı. Otele check-in saatinden erken geldiğimde personel bagajımı saklamak için yer sağladı. Konforlu Konaklama: Kaldığım oda genel olarak konforlu ve temizdi, kaldığım süre boyunca makul düzeyde konfor sağladı. Ancak ışığın parlaklığı gibi çözülebilecek birkaç küçük bakım sorunu vardı. Ayrıca tuvaletteki sprey düzgün çalışmıyordu. Otelin yemek seçenekleri tatmin ediciydi. Yediğim yemekler lezzetli olsa da, özellikle uzun süre kalan misafirler için menü seçeneklerinin biraz daha çeşitli olabileceğini hissettim.

I stayed at Luzern Youth Hostel for one night and had a great experience. The room was clean, comfortable, and well-kept, and the food was excellent — a pleasant surprise that really added to the stay. Everything from check-in to check-out went smoothly, and the atmosphere was friendly and relaxed. I didn’t encounter any issues and would definitely recommend this hostel to anyone visiting Lucerne.