Yüzme Havuzlu Melbourne Otelleri

We had multiple issues with our 7 nights stay. Which some has been addressed and fixed immediately. One thing we do recommend to confirm check upon arrival or when booking. Lack of view - we’ve booked the 1 bedroom premium room. From the pictures it looked like floor to ceiling big windows with open view but we were assigned to a room situated in the heritage floors (2nd) which the windows are 1.5m high so have to tippy toes to see the view. Limited sunlight also, bathroom has no window. Issues we encountered 1) hall way light - wasn’t working on the first night when we checked in at 11pm. We couldn’t even find our room number cause it was so dark, we used the torch on our phone. Wasn’t a nice first impression if you are scared of dark hallways. The sensor was fixed the next day. 2) phone wasn’t working - so we couldn’t contact the front desk. We got in late with a toddler, so we put on ‘do not disturb’ sign but someone banged the door at 8am, to reach us to ‘fix the issues’. Not sure why can’t they just slip us a note under the door. 3) so many flies - the breakfast restaurant have serious pest issues. There were more than 10 flies flying around the buffet and the tables. We didn’t feel comfortable eating there after one visit. The whole duration of the meal, we were waiving off the fly. Major hygiene concern! 4) housekeeping was very average, barely cleaned the room daily. Only made the bed. 5) overall the staff were all friendly, special appreciation to the male staff at the breakfast room. The lady duty manager didn’t seem friendly, carries an attitude and likes to talk over you. Location is great, round the corner from the tram line. Will I stay again, most likely not. Feels more like a 4 star hotel, definitely not 5 star.

The management and staff at this hotel are world class. I was staying with a guide dog puppy and met the hotel manager, his wife and their charming labrador Charlie. A truly wonderful hotel.

Very clean, nice renovated rooms with all amenities including microwave. Very comfortable bed and pillows, plenty of luggage space. Coffee/tea/sugar and biscuits. Each room has it's own designated parking. Reception woman was very friendly and helpful. I would highly recommend it and will definitely be staying again soon

Excellent hotel. Literally next to the airport, which is convenient if your stay is short and you need to catch a flight back soon. Modern, tidy and clean room.

Very clean and newly renovated airport hotel, provide excellent complimentary airport transfer service on demand. Had a quiet stay with good rest, totally can't hear the noise from aircraft as is not under the flying path, although just situated less than 10 mins drive away from airport. Room amenities were sufficient and good, especially the high power hairdryer and heating bulb to keep the bathroom warm. The only downside is they did not provide any bottle drinking water, otherwise would be a perfect score!

Made a mistake with getting breakfast.. stale bread, coffee machine was broken, food was bland. Only good thing was the chia pudding and juice selection. Staff service was inadequate and makes you feel ignored. Room was clean but pretty sure the bathtub was not cleaned from previous usage as there was soap scum/dirt on the sides. And no body soap.

Mostly clean and pleasant stays, particularly the good viewing of Melbourne

Very easy check in. Instructions by reception were spot on.  The one bedroom apartment was huge. Plenty of room with an equally huge balcony.  The place was clean, apart from one of the towels that had some type of hard black stain that stick do towels to it’s self. Not ideal, but this would be an issue with the laundry company that Quest use.  I wouldn’t hesitate to stay here again and would highly recommend.

My family and I enjoyed our recent stay at Citadines on Burke Melbourne. The standout positives were: 1. Staff Service: Check-in was excellent. The staff were warm, professional, and very helpful, setting a welcoming tone immediately. 2. Room Size: Plenty of room for luggage and for everyone to move around without feeling cramped. 3. Bathroom Amenities: The provided toiletries were nice quality and appreciated. Items for improvements: The spaciousness makes this hotel ideal for families. However, to make them truly perfect for families like ours, I'd suggest the management consider offering some room options with two queen-size beds to enhance comfort and sleep quality for parents and children sharing the room. Despite this suggestion, we had a very comfortable and pleasant stay thanks to the great service, ample space, and good facilities. We would definitely consider staying again.

Location: The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable. Cleanliness: This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible. Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief. Service: The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously. Facilities: Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family. Room: The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep. Overall: While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.