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The hotel located in the next station from kinugawa onsen. I have booked one night here. The hotel provided japanese gown in room for yukata to all guests. Badly they provide male apparel for us. The staff who saw always gossip very bad experience. However, Staff at breakfast floor is very nice. He can't speak English but I feel his kindness.

前述のホテルの設備や接待はフルマークに近いレベル 反面残念ながら温泉大浴場の清掃は今ひとつ、どうにもならない事ながら　温泉の水質　　 そして夕食の質　料理のかずは充分過ぎるくらいだが 味の方にもっと真剣に取り組んで欲しい 値段ではなく美味しいと感じられる料理をお願いします

Arriving at the train station, I found out the shuttle bus for the hotel wouldn't arrive for another 45 minutes, so we opted to walk there. It takes about half an hour but going uphill in the blazing sun was a bit torturous. The driveway is also very steep, so beware if you have a lot of baggage. Hotel has a wealth of history. It hosted a lot of famous guests in the early 20th century. Modern hotels are sterile in comparison. It's an old building, so is draughty and full of ancient furniture. This may be a turnoff for some but I found it completely charming.

The location is really nice and the public onsen with the beautiful view are fantastic! However, the room was pretty outdated and a bit smelly and could have been cleaner. We booked the more expensive room with the bath where they show the private onsen picture, but unfortunately, the private onsen needs to be booked separately and they will charge us additionally 3100 yen for 50 min. So be aware to select the cheaper room since it's exactly the same as the more expensive room.

For a Regional area like Utsunomiya, I cannot help but rave about how amazing Candeo Hotel Utsonomiya is. Starting from the location; it’s not even 5 minutes from the station so if you have heavy suitcases; there’s barely any hassle to get to the hotel. There’s also a 7-11 right below the hotel so if you need a bite at 2-3 am, you know where to go: there’s also some amazing restaurants right below the hotel so id also say it’s super convenient. In terms of the room, the room was very well maintained with elegant design and very cozy. Room size was sufficient enough and also very comfortable. And the breakfast is just amazing. Every day different soups and just delicious salads with super fresh fruit. 6 out of 5 on the breakfast. And lastly the service, just very very helpful and extremely polite and patient. Some understood English and some understood basic but with google translate it was a piece of cake. They also helped me transfer my luggage from their hotel to the next in another city. Overall just a 5 on 5 rating for every aspect of the hotel.

Location:- The hotel is walking distance from train station and although bus is irregular, it is manageable. There is a small (super friendly) convenient store & restaurants near the hotel. Hotel Food - expensive but top Japanese quality Hotel Service - Superb.. ***** definitely 5 stars. I misplaced my phone and despite its late (almost 10pm), they helped me to search, even outside of the hotel., and in the end found it blocked by (under) my open suite case (i was packing to check out next day).. very embarrassing for me 😅😅.. so I really grateful for their patience and going out all the way to help me 🙏🙏

Hotel was just 2 mins from shinkyo bridge and 5mins from famous temples and shrine. Free parking was also provided if you drive. Overall great stay!

The hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious. The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River. However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it. Despite this, the overall experience was great, and I would still recommend the hotel.

先日宿泊させていただきました。 フロントの方の対応がとても丁寧で心温まるものでした。特に、忘れ物をしてしまった際には嫌な顔一つせず、迅速かつ丁寧に対応していただき、大変感謝しております。 また、早朝に大浴場を利用させていただいた際は貸切状態で、朝焼けを眺めながらゆったりとした時間を過ごすことができ、最高のひとときとなりました。 素晴らしいサービスと環境を提供してくださり、本当にありがとうございました。またぜひ利用させていただきたいと思います。

Otobüs durağı kavşakta, otelden altı dakikalık yokuş yukarı yürüyüş mesafesinde. Odadaki yarı açık hava banyosu aslında bir küvet, kaplıca değil, ama banyo yapmak veya ayaklarınızı dinlendirmek için uygun. Ancak ormana baktığı için sivrisineklere ve düşen yapraklara dikkat edin, gerçi biz büyük hayvanlara rastlamadık. Garson her gün girişe yukata, tuvalet malzemeleri, kahve ve çay poşetleri vb. bırakıyor. Değiştirmeniz gereken eşyalarınızı ve çöplerinizi görevlilere bırakmanız gerekiyor; odanıza girmiyorlar. Yemekler taze, ancak set menüler çok büyük olmadığı için erkekler yeterince yiyemeyebilir.