Park Yeri İçeren Cheshire, Birleşik Krallık Otelleri

We arrived into Chester a good few hours before check in so wanted to ask if we could store our luggage, however our room was ready so we were told we could check in right away! (Great start!) We were also upgraded at a discount price (nice little touch there) The exterior is stunning, the revolving door (possibly my favourite part of the hotel haha) and grand staircase were just stunning! The staff were so friendly and helpful. I had cut my finger earlier in the day, it kept reopening and one of the staff was very helpful in getting me wipes and extra plasters as I’d ran out. The room itself was gorgeous!! We had a view of the back gardens which looked so nice with the autumn leaves! The bed was large and comfortable! I would love to know where to buy the pillows!! I HATE climbing stairs but they were just too grand not too. We didn’t eat in the hotel but we did have a drink in the bar whilst we waited for a friend and it was lovely. The food looked delicious. The one and only issue I had was the strange humming/buzz at night which made it difficult to drift off to sleep. However, I did bring earplugs and should have used them so that’s on me haha! Would definitely stay here again if/when we visit Chester!

We have actually stayed here several times over the past month as it is so peaceful, comfy, and ideally located for what we need. The staff were so welcoming from the moment we first arrived, Ann on reception immediately upgraded us to a larger room when she saw how much luggage we had with us, she has also always greeted us with a smile and a welcoming hello everytime we pass reception and has been very helpful and nice to talk too. Shakir arrived just after Christmas and has been an absolute superstar with all guests, it appears he will help anyone with whatever they need. He is so pleasant to talk too and even encouraged my wife to sit with the staff one night and join in the conversation which for us was going above and beyond, as my wife has been socially isolated for health reasons. The housekeeping staff are always available should they be required and Rumi has been very helpful and always polite with a smile and hello. The hotel had been shut for years and only recently reopened, so is quickly being renovated. The Restaurant and Bar are currently closed but I am sure will be fully operational soon. The lift isn't working but hopefully will also be fixed soon. All in all a very pleasant stay and we are actually sad to have to leave. We will be back soon x

Stayed here twice before and was satisfied with experience.  Unfortunately, this time, I had to change the room as the curtains were falling down and wouldn’t close.  The replacement room they gave me smelled of sweat and wee.   Other than that the hotel is nice and reasonably priced.  Parking is good.  Cleaning needs to be prioritised to improve the experience

I had a good stay with my girlfriend at The Tytherington. The only thing we were unhappy with was the food. It took about 1 hour to receive our food, and we were also told different information about the Kitchen closure time. Likely, we could give our order on time, but someone who was served after us was not able to. It seemed that on the day we visited, the kitchen staff was either short-staffed or had other issues. The staff behind the counter looked inexperienced, with only 1 or 2 who knew what to do, though they had too much to do already and couldn't assist. The view from their garden was great, over their golf pitch.

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

Stayed here last night, everything was perfect. Our room was lovely and clean and had everything we needed for one night. The hotel is close to the city so just an uber ride away. The staff were friendly and welcoming and we opted for the breakfast the next day which was delicious. Would definitely stay here again.

2nd time stay at the Portal. Rooms are great, championship golf course very good (even in the wet/muddy ground). Staff are great & had a super breakfast in the restaurant in the morning which is fulled with light & good views.

Good staying for a night, wouldn't recommend for more than that or if you are planning to stay in the room longer than just sleeping

All in all, it reminds me of the motels on America. Only thing missing was a pool. The young man behind the bar was so friendly and helpful. Yeah would go back..