Spa İçeren Mie ili, Japonya Otelleri

Booked this as a side trip from Osaka to escape the city and have some quiet time. Set in a tiny village in the middle of a mountainous & forested area alongside a beautiful river with tons of waterfalls, very picturesque and perfect for walking around. The hotel itself is immaculate with great amenities including large bathing areas. Food was incredible and service was top-notch with staff that were always friendly, helpful and eager to please. Would definitely recommend to anyone wanting an authentic Japanese-style onsen hotel in a tranquil setting.

2回目の利用でしたが、施設は広々としていて快適です。温泉も快適でした。売店の商品に値段の付いていないものがあり、フロントに尋ねたら調べてくれましたが、「個包装になっているか？」と尋ねても知らなかったらしく、箱の下から押し覗いて「個包装です」とのことでした。 レストランはとても美味しく（伊賀牛）、料金も安くて嬉しかったですが、案内の黒服の男性が感じはとても良いですが、外国人の方で、料理についての知識が無いようでした。利き酒セットについては日本人の地元の方が詳しく説明されました。コスパは良くゆっくりできるのでまた利用したいです。

Very cosy hotel with big rooms and an Onsen available to guest with no charges. Full of amenities and a full breakfast spread.

非常優秀的日式旅館。晚餐懷石吃得很飽且品類豐富。早飯也很有儀式。房間乾淨衞生，服務很好！非常適合度假放鬆，真的是令人心曠神怡。房間裏的私湯很優秀，下次有機會去感受一下大澡堂！

The hotel is very overpriced for an old facility.  We booked an oceanview room but the windows are blocked with bars and can barely be opened.  Our room on the second floor could barely see the ocean.  Furniture and decoration scream OLD.   Most front desk workers are not Japanese.  They claim to have an ”international crew” but the problem is they don't know much about Japan.  When we asked the doorman about taking trains, he didn't have a crew because he just got to Japan from another Asian country.  On the other hand, the restaurants only have Japanese workers and no one speaks English.  We booked an 8-course dinner.  The chef was going around to explain the dishes to guests but just left us when he found out we don't speak Japanese.  The menu is in Japanese only.   This hotel also charged us at 135:1 foreign exchange rate while all other hotels charged 142-144:1 JPY-USD.  It's not a foreigner friendly hotel and way overpriced for what it is.

Stay for one night to visit the Shima Spain Village. The location is a little bit far from the main station. However, the hotel have shuttle bus service and we could arrive the destination smoothly. The room is clean, the free hot spring (onsen) is good, the buffet-style breakfast is not bad, and the staff is very friendly. Overall, it's a nice stay.

チェックイン時からチェックアウト時までスタッフさんの対応が丁寧でとても気持ちよく過ごすことができた。 景色も素晴らしく伊勢志摩の海が一望することができとても感動した。夕食、朝食共にどれも美味しく大変満足いく旅行となりました！

The hotel is located on a mountain with beautiful scenery. However, the facilities are spread out across different areas of the mountain. In particular, the restaurants are mostly located downhill, and guests need to walk long distances using stairs or escalators. This layout is not very suitable for elderly guests or families with young children. The male staff member who handled our check-in was clearly unprofessional. He was unable to answer basic questions or properly introduce the hotel facilities. Our booking included both breakfast and dinner, but when we asked which restaurant we should go to for meals, he simply told us to make a reservation online. When we explained that we were unable to do so and asked for his assistance, it turned out that he did not know how to use the system himself. He also did not seek help from his colleagues, resulting in a long delay. Eventually, he told us that only one restaurant accepted walk-in guests. After making our way down to that restaurant, the staff there informed us that dinner was not included at that location. Fortunately, the restaurant staff helped us by making a phone call and discovered that the hotel had already arranged our dinner reservation at a specific restaurant in advance. This made us question whether the check-in staff had provided incorrect or careless information. The breakfast arrangements were also very disappointing. The breakfast menu listed around ten options, but almost all of the Japanese-style breakfast slots were already fully booked. We had checked in at around 5:00 p.m., which made this situation even more unreasonable. Afterward, we noticed similar complaints in other reviews regarding the hotel’s poor dining arrangements. The bathing area was visually appealing, but the amenities were very limited. There was no water dispenser, facial cleansing products, or skincare items provided—only a hair dryer. In summary, the hotel’s hardware and design are quite good and tasteful, but the service quality and overall management are extremely poor.

伊勢神宮参拝で夫婦、息子でお世話になりました。 無謀な宿泊予約なしで旅をしていたので 近隣をさがしてたどり着いたのがルートインでした他県では何件もお世話になっているので全体の雰囲気はなんとなく把握していました。 ただ駅からは交通手段は徒歩しかなく、しかも真っ暗な田舎道を歩くのはさすがに不便でした。 送迎サービスがあればベストです 朝の伊勢神宮への送迎バスの件も直前にわかったのでタクシーを頼みました。 こちらから前日にフロントに聞いておけばよかったです その辺チェックイン時に口コミが無かったのが残念です

良かった点 ホテルのスタッフの対応は皆さんとても良かったです 食事は種類も多く、品切れ等もなく美味しかったです お部屋もキレイに掃除されて、エキストラベットを使用しても余裕でした また、お部屋にウォーターサーバーがあり、お湯も冷水も直ぐに利用できました 改善してほしい点 サウナとお風呂が離れていて、サウナには水風呂もなく、とても残念でした お風呂はあの規模の部屋数にしては小さいので、混む時は大変でした 食事は座席が決められてないので、4人席以上を探すのに苦労しました また、食べ放題飲み放題なので、残される方が多くて片付けをするスタッフさんが大変そうでした Tripで申し込みましたが、申し込みと同時にカード決済されたので少し心配で、後日、ホテルに予約の確認をしましたが、Tripからきた予約番号などは該当なく名前と電話番号等でやっと確認取れました 無事に宿泊出来ましたが、少しドキドキでした もう少しスムーズになると安心です