A Wonderful Stay – Highly Recommended
Staying at this hotel was a truly pleasant experience. The rooms and facilities were exceptionally clean, and the breakfast was delicious. The location is strategic—close to everywhere we needed to go, making our trip very convenient.
What really stood out, though, was the outstanding service. The reception staff were professional, polite, and friendly. Every one of them was genuinely helpful. The breakfast staff were always smiling, which made each morning feel warm and welcoming.
This hotel deserves more than just 5 stars. I highly recommend it and want to thank the entire team for their excellent service. Well done!
A great base for catching early flight out of Porto, rooms clean and large functional for travellers with overnights rather than long stays. A couple of things that could really improve the customer experience is a separation of smoking and non-smoking rooms as we stayed on the first floor and coming out of the lift was like walking into an ashtray and fog of smoke coming from smoking rooms located on the same floor as non-smoking. The smoke got so bad i had to place a towel over the bottom of our room door to stop the vapours leaking in to our room. I am not sure whether this hotel offers non-smoking floors and we might have been unlucky and been allocated a smoking room, but the room had a smoke alarm in the ceiling so suspect its a mixture of smoking and non-smoking same floor. The next observation was the breakfast was very basic, adequate but basic, self service. I would stay again based on it location to the airport and easy to get to from central Porto.
This place is so relaxing to stay in! It’s a super nice little cafe with the rooms in the back through locking doors for easy access and security. The service is mostly seen outside your room as there isn’t much to be serviced inside, either way they were very friendly and helpful with menus in different languages and all that. The facilities for our room were all you needed, our “bunks” being cubby’s in the wall with lots of space and a locking compartment below for bags or valuables. The bathroom is tight compared to what I was used to in Canada, but it has your toilet, sink, and shower. What more do you need? Lastly the food was very very good, this was our first stay on our trip from Canada so maybe it’s normal here but it is so fresh and simply tasted awesome! Highly recommend!
Resepsiyon personeli, rezervasyon sırasında talep edildiği gibi küvetli bir odayla bizi değiştirmede kusursuz davranmış olsa da, odada sadece küçük havlular vardı; büyük banyo havlusu yoktu. Küvet musluğu şiddetle sızdırıyor, her yere su fışkırıyordu. Sabah 9:00'da aynı kattaki bir otel odasında inşaat çalışmaları devam ediyordu ve sanki aynı odadaymışlar gibi çok yüksek bir ses duyuluyordu. Dikkat edilmesi gereken bir nokta: Resepsiyon görevlisi olayın nasıl geçtiğini sordu ve ben de olayı anlattım ve karşılığında ”Bir dahaki sefere daha iyi olur...” cevabını aldım.
Booked one night when we landed before picking up hire car and one night after returning car before our flight back. Staff are amazing, breakfast was lovely and served from 04:30, which was perfect as our flight was 07:10. Made the travel so much more enjoyable not worrying about delays and knowing we had somewhere to stay overnight right by the airport (7 minutes walk dragging suitcases)
I would have given an excellent, but the hotel air was turned off for the season (April), and we only had heat . Most of the time, that would have been fine ,but we did have days in the mid twenties . Maybe nitpicking, but that is my only complaint.
This hotel is in Gaia area of Porto which is looking across the old town of the main attractions. It is easy to start the day from this location. The breakfast is the best and the rooms are quite spacious and clean. Really recommend.
Oda temiz ve konumu iyi, nehir kenarındaki şehir merkezine sadece birkaç kilometre uzaklıkta. Taksi (Bolt) çok ucuz ve San Bento'ya 5 avro içinde ulaşabilirsiniz. Ayrıca yakınlarda alışveriş merkezleri, büyük süpermarketler ve çok çeşitli yiyecekler sunan yemek alanları bulunmaktadır. Ancak bu platform üzerinden üç kişilik bir oda ayırttım. Geldiğimde, gişedeki görevli sadece iki kişilik bir oda ayırttığımı ve fiyat farkını sorduğumu söyledi. Sonunda, birkaç tur iletişimden sonra sorun çözüldü. Platform ile oteller arasındaki iletişimin daha da geliştirilmesini umuyorum.
What a unique concept of a hotel. I really enjoyed my first experience in a Zero Hotel. The rooms are small, but it’s meant for you to get out of your box and explore the area! Towels were soft, bed was comfortable, and the breakfast is well worth it. My only suggestion would be to address some of the rusting metal in the bathroom — I know the look is rustic, but the parts rusting were not part of the “look.” The location is great—you’re very close to all the touristy things but a little removed from the main streets. Friendly check-in staff.
Harika
89 yorum
9.3/10
Gecelik
42 €
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Müsaitlik Durumuna Bak
Bar İçeren Tüm Porto ilçesi Otellerine Göz Atın
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Tümünü görüntüle
9.2/10
Harika
VVXLIAKonumu çok iyiydi, Riberia'ya sadece bir sokak uzaklıktaydı, bu yüzden manzara harikaydı. Tek olumsuz yanı ana metro istasyonlarına ve şehir merkezine ulaşmak için çok yokuş yukarı çıkmanız gerekmesi. Çantalarla biraz zor olabilir. Ancak elektrik prizleri ve wifi'nin çalışmamasıyla ilgili birkaç sorun yaşadım.
CChibyssThe free shuttle service is amazing, very professional, and the staff at the reception are super friendly and go the extra mile. I honestly got blown away by the level of service and professionalism of the hotel to ensure the comfort of their guests! Absolutely would return!
MMisafir KullanıcıNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
JJulian TayOtel muhtemelen Porto'daki en iyilerden biri. Ne yazık ki çevrimiçi deneyimim hoş olmamıştı. Seyahatimden önce iptal edilemeyen bir konaklama rezervasyonu yaptığımı fark ettim. Seyahatim değiştiğinde ve Porto'm 3 geceden 5 geceye uzatıldığında hem acenteye (Trip/*******) hem de daha sonra otel aracılığıyla tarihlerin değiştirilmesini istedim. Birkaç denemeden sonra reddettiler. Sonunda, uçak biletindeki değişiklik nedeniyle bir geceyi atlamaya karar verdik ve konaklamamız boyunca orada kaldık. Porto'daki kalan geceler. Başka bir otele geçmeye karar verdik. Misafirperverlik hizmeti daha iyi olabilirse, orada kalırdık. Burada çok tanınan bir otelden gelmesi talihsiz bir durum.
MMisafir KullanıcıOur family reserved 3 rooms and arrived on a very early flight . Jose was kind enough to get 1 of our rooms ready within an hour so we could at least wash up, rest for a bit, and refresh before going out for the day. He continued to take care of us throughout our stay with anything we needed, while being extremely kind and personal. He is an excellent representative of the quality and care the hotel offers. We also liked the ambiance of the hotel. It was nicely lit and decorated in a fun, eclectic, and relaxing fashion. Our room rate included the breakfast which was an amazing spread with much variety, highly recommend. Location was central, easy walking distance everywhere. Small disappointment was lack of gym. I know we walk around alot but it would’ve nice to have the option as my husband and son like to exercise quite a bit. In addition, the TV lounge room which can be nice for teenagers/kids to use while waiting for our rooms to be ready was rather plain in terms of interior design, just gray concrete walls, as opposed to the interesting and colorful designs of the rest of the hotel. This is just an observation, I would definitely recommend this hotel and would come back again.
JJames in ShanghaiWe checked in, there was no wait, and the staff were friendly and knowledgeable. It was a great touch that the staff member offered to show us a map of Porto and the key things he would recommend doing in the city.
I can’t stress enough just what an excellent location this hotel is in, no public transport is required. All the key sights are within a short walking distance. It is also very walkable from the train station.
The room was great, with adequate lighting, a huge TV and some excellent shower products. The bed was relatively firm and comfortable.
We enjoyed breakfast for the 3 nights. There had been a miscommunication about the price of this, however, the hotel manager was very helpful in rectifying this via email communication after the stay.
The young female staff member we engaged with for breakfast each morning was also very friendly, warm yet professional.
As IHG Platinum members we decided to try this Hilton property and were not disappointed. It was excellent from start to finish and the prompt reply and rectification from the hotel manager is testament to the care, detail and excellent management of this property. I highly recommend this hotel for your stay in Porto.
MMisafir KullanıcıA decent hotel but was disappointed that on arrival I paid an additional 30 Euros for a room with a balcony, its a pity I was informed that they expected it to rain for the whole duration of my stay, I unfortunately couldnt use the balcony at any point due to it being wet all he time, what a waste of money!!!!!
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