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9,5/10
Olağanüstü
TTrip LOVERssThis is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
MMisafir KullanıcıThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
MMisafir KullanıcıНе могу оценить именно этот отель, так как меня поселили в соседний Grand Hotel Savoia, но поскольку это одна сеть, думаю, комментарий могу оставить.
Отель Savoia мне в целом понравился: красивые интерьеры с намеком на люкс, шикарные завтраки на террасе с большим выбором блюд, в этом ресторане по утрам и вечерам живая музыка - играет пианист, очень красиво! 😍
Уборка ежедневная, меняли полотенца и бутилированную воду ставили каждый день.
Расположение удобное, если ваша поездка построена на ж/д, так как вокзал Genova Piazza Principe находится в трёх минутах от отеля (удобно добираться в Милан, Специю, Санта Маргарита Лигуре и по близлежащим городкам и пригороду).
Единственное что меня сильно расстроило - я останавливалась в этом отеле на свой день рождения, но не было никакой даже открытки. Всё-таки для отеля высокого уровня норма - проявлять внимание к гостям, особенно если у них какие-то важные события и даты.
AAnat SinouanyEngelli kocamla otele vardım. Kapı görevlisi arabadan her şeyi çıkarırken bana baktı. Bagajı almak ve içeri getirmek için arabayı getirdim - hala bana baktı - resepsiyon beni gördüğünde bile hiçbir yardımda bulunmadı - hala yardımda bulunmadı
Çok az bakım gerektiren bir oda - yapış yapış zemin ve kötü banyo
Oteldeki otopark günlük 20 avroya mal oldu
Sadece bir an önce ayrılmak istedik... bu yüzden benim tavsiyem değil - çoğunlukla tavırları yüzünden!
MMisafir Kullanıcıthe location is excellent right across the Milano Brignole Rail station, and there are plenty of eateries and shopping nearby. The room is clean, and drinks and snacks in the fridge are free to guests. This is impressive and well received by both me and my wife. The room is quiet, even though our room is right across the elevator. The elevator is one of the oldest I have seen, and it works perfectly. I will definitely recommend this hotel to my friends. Since I booked this hotel more than a month ago, so the tariff was quite reasonable.
EevikuThe hotel was satisfactory, though it did not particularly stand out. My primary reason for selecting it was the presence of a swimming pool. However, it is situated at a considerable distance from the city centre.
MMisafir KullanıcıEstamos muito felizes com a estadia. A localização é muito boa. O atendimento foi muito bom, todos os atendentes foram bastante prestativos. Nosso check out ocorreu às 10h da manhã mas o nosso voo era só as 19h então eles conseguiram um lugar para deixarmos as malas até às 17h quando fomos ao aeroporto. O café da manhã e as instalações do quarto também foram de acordo com as nossas espectarivas. Pelo custo benefício, recomendo com certeza.
MMisafir KullanıcıIn una posizione tranquilla, dalla stanza si poteva vedere un bel verde.
Albergo con un'ottima e ampia scelta per la colazione e personale gentile.
Peccato che abbia bisogno di qualche ritocco.
La nostra camera aveva la moquette bucata, il copriwater spostato (un po' fastidioso) e le luci erano un po' basse...
Rapporto qualità prezzo ottimo comunque.
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