Park Yeri Olan Cenova Otelleri

This is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged. Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area. Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided. Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go. Overall, it is the best hotel i had stayed so far.

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

Не могу оценить именно этот отель, так как меня поселили в соседний Grand Hotel Savoia, но поскольку это одна сеть, думаю, комментарий могу оставить. Отель Savoia мне в целом понравился: красивые интерьеры с намеком на люкс, шикарные завтраки на террасе с большим выбором блюд, в этом ресторане по утрам и вечерам живая музыка - играет пианист, очень красиво! 😍 Уборка ежедневная, меняли полотенца и бутилированную воду ставили каждый день. Расположение удобное, если ваша поездка построена на ж/д, так как вокзал Genova Piazza Principe находится в трёх минутах от отеля (удобно добираться в Милан, Специю, Санта Маргарита Лигуре и по близлежащим городкам и пригороду). Единственное что меня сильно расстроило - я останавливалась в этом отеле на свой день рождения, но не было никакой даже открытки. Всё-таки для отеля высокого уровня норма - проявлять внимание к гостям, особенно если у них какие-то важные события и даты.

Das Hotel ist Modern und sehr Zentral! Das Personal ist Freundlich und Hilfsbereit

Engelli kocamla otele vardım. Kapı görevlisi arabadan her şeyi çıkarırken bana baktı. Bagajı almak ve içeri getirmek için arabayı getirdim - hala bana baktı - resepsiyon beni gördüğünde bile hiçbir yardımda bulunmadı - hala yardımda bulunmadı Çok az bakım gerektiren bir oda - yapış yapış zemin ve kötü banyo Oteldeki otopark günlük 20 avroya mal oldu Sadece bir an önce ayrılmak istedik... bu yüzden benim tavsiyem değil - çoğunlukla tavırları yüzünden!

酒店位置優越，出行超便利！房間乾淨整潔無異味，床品柔軟舒適，設施齊全且運行良好。服務人員熱情周到，響應及時，性價比很高，下次來還會選擇入住～

The hotel was satisfactory, though it did not particularly stand out. My primary reason for selecting it was the presence of a swimming pool. However, it is situated at a considerable distance from the city centre.

Amazing hotel located very central and close to all attractions. Staff very friendly and the breakfast is so good.

The location is really convenient for anyone traveling by train, but the only problem is the environment does not look very safe around. But the staff are so nice and patient. Really appreciate their help and guidance for my trip in Genova.