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Yayınlanma tarihi2 Ara 2025
MrsMallows
Pros: The hotel is near the airport and has lots of stores and restaurants inside. Breakfast is good.
Cons: 1. During check in: Receptionist refused our passports and ask for national IDs instead so we needed to insist on the passports because we don't have any national IDs (we live outside the country).
2. During stay: wait time for housekeeping request took 2hours. Hotel staff does not inform beforehand that the private bar locks automatically when deposit is already consumed. What's worse is that they did not get the full deposit upon check in. We could've avoided not being able to drink cold water upon arriving at midnight if they only informed ahead or asked for more money for deposit. Also, unlike other hotels, printing is not complimentary.
3. Checkout: airport transfer is not well coordinated with concierge. Also, instead of checking room thoroughly before completing check out, they would send you an email the day after to let you know that you left stuff inside the room so send an email if there's anything valuable that you remember.
Daha Fazla Göster
Gecelik başlangıç fiyatı:183 €
Yayınlanma tarihi21 Ara 2025
Justlm
Booked twice and had a bit of problem during check-in as their system shows only one room was booked under the confirmation number. We asked to stay at the first room for the meantime and they gladly allowed us to. They then later called us and told us they’ve already verified that there were indeed two rooms booked under the same confirmation number. They have nice staffs and clean room. Overall, we had a nice and relaxing stay, the room comes with complimentary snacks and drinks, though you can’t bring outside food or drinks within the hotel premises.
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Gecelik başlangıç fiyatı:108 €
Yayınlanma tarihi8 Eki 2025
Misafir Kullanıcı
Happy to stay here
Daha Fazla Göster
Gecelik başlangıç fiyatı:79 €
Yayınlanma tarihi13 Ara 2025
Misafir Kullanıcı
A truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
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Gecelik başlangıç fiyatı:35 €
Yayınlanma tarihi16 Eki 2024
braveheart23
, I booked a queen room. For my sister and my brother inlaw so that they can relax before ate will go back to HONGKONG for work. At first the room is okay yet they said the room, I booked has problems with some like electrics💔. You put them. In another room yet 2 small separate bed then the shower room or the drainage of the room is clogged and the aircon is not working well its too hot so they put them again in another room, same room separate beds.. You ruined my sisters staycation 💔. Sunday my sister change room again because the room they gave the door is not working well can't be closed they said battery problems..Same room 2 separate single beds omg..the wifi is not good also i don't know but your service is so bad. You ruined my sister and my brother in laws staycation woth just offering sorry omg what kind of service is that💔...nakakagalit na ewan hiyang hiya aq na nagbook para sana maenjoy nila before ulit makabalik si ate sa hk...
Daha Fazla Göster
Gecelik başlangıç fiyatı:15 €
Yayınlanma tarihi4 Mar 2025
Paul.P
Cozy place. Enough space for solo or couples.
Honestly check in process is a bit of a hassle. I wish this was all explained in the advert. Just getting into Azure by car the guards wouldn't let us in without a QR code which we wasn't given. Host required pictures of our IDs before we can get in. Then ID is to be left as reception for check in. Again QR code is required for this. Wouldn't of be nice to know all of this either beforehand or atleast message sent from host straight after booking confirmation. Luckily reception wasn't so busy when we checked in. Check in on the weekends would be a nightmare! Seen plenty people having to sit outside during this process.
Place was OK, BUT first thing I noticed when walking through the front door was a cockroach trap. During our stay we saw plenty! The hangout spot was on the fridge! Even found some roaches in the fridge. Hot water wasn't working on the first night, they got maintenance and issue was resolved.
Be aware there is a charge to using the pools on site. Health club is only accessible to residents not guests. Host did discount the ”cleaning fee” which I felt shouldn't be a thing because of the infestation. I was told they had pest control but had to stop as I rented the place. I was offered another room which was a little better but the hot water constantly tripped out when using. Had to flip the switch in the fuse box every time. Shower mount was broken which fell on my head when I used it first time.
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Gecelik başlangıç fiyatı:28 €
Yayınlanma tarihi8 May 2025
M254031****
We strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception.
Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception.
The room and design is very lovely and modern. Its spacious enough for us to have a great stay
Thank you
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Gecelik başlangıç fiyatı:78 €
Yayınlanma tarihi8 May 2025
Misafir Kullanıcı
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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Gecelik başlangıç fiyatı:92 €
Yayınlanma tarihi3 Oca 2025
Greg 2025
Thanks Trip. Com for making it easy to book in your platform. We had a very nice stay at Azure Hotel, truly memorable and happy experience.
Thank you!
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Gecelik başlangıç fiyatı:37 €