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Yayınlanma tarihi2 Ara 2025
MrsMallows
Pros: The hotel is near the airport and has lots of stores and restaurants inside. Breakfast is good.
Cons: 1. During check in: Receptionist refused our passports and ask for national IDs instead so we needed to insist on the passports because we don't have any national IDs (we live outside the country).
2. During stay: wait time for housekeeping request took 2hours. Hotel staff does not inform beforehand that the private bar locks automatically when deposit is already consumed. What's worse is that they did not get the full deposit upon check in. We could've avoided not being able to drink cold water upon arriving at midnight if they only informed ahead or asked for more money for deposit. Also, unlike other hotels, printing is not complimentary.
3. Checkout: airport transfer is not well coordinated with concierge. Also, instead of checking room thoroughly before completing check out, they would send you an email the day after to let you know that you left stuff inside the room so send an email if there's anything valuable that you remember.
Daha Fazla Göster
Gecelik başlangıç fiyatı:298 CAD
Yayınlanma tarihi21 Oca 2026
Misafir Kullanıcı
This hotel are so convenient it’s just cross street from Ayala mall .. the front desk are so kind and polite .. very concern for our comfort ..we have children and 90 yrs. Old mother ..the pool guard are so alert ..save my granddaughter who just jump in the pool cause the pool is so pretty , with crystal water ..towels are easy to request .. complete with coffee . Sugar , creamer tea..with microwave. Stove , platers cups glasses and even kitchen scissors .what a perfect hotel .. so pleasant like home .this will be our family favorite hotel .. thank you life guard pool . Thank you staff !!
Daha Fazla Göster
Gecelik başlangıç fiyatı:83 CAD
Yayınlanma tarihi20 Ara 2025
Solo traveller stayed in November 2025
Can't say much as only stayed there few hours as my flight to Manila was delayed. Good location not far from the airport. As a guest you have access to swimming pool and gym. Room clean and with access to balcony with view on the river/canal.Friendly and helpful desk staff.
Daha Fazla Göster
Gecelik başlangıç fiyatı:23 CAD
Yayınlanma tarihi19 Şub 2026
B. Lee.
The location is about 15 mins driving from The airport T1. Easy to find by taking a Carb taxi. The room size is quite big. We didn't get a chance to use the swimming pool because It was raining. Some fast food stores are close to the hotel location.
Daha Fazla Göster
Gecelik başlangıç fiyatı:36 CAD
Yayınlanma tarihi13 Ara 2025
Misafir Kullanıcı
A truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
Daha Fazla Göster
Gecelik başlangıç fiyatı:70 CAD
Yayınlanma tarihi4 Mar 2025
Paul.P
Cozy place. Enough space for solo or couples.
Honestly check in process is a bit of a hassle. I wish this was all explained in the advert. Just getting into Azure by car the guards wouldn't let us in without a QR code which we wasn't given. Host required pictures of our IDs before we can get in. Then ID is to be left as reception for check in. Again QR code is required for this. Wouldn't of be nice to know all of this either beforehand or atleast message sent from host straight after booking confirmation. Luckily reception wasn't so busy when we checked in. Check in on the weekends would be a nightmare! Seen plenty people having to sit outside during this process.
Place was OK, BUT first thing I noticed when walking through the front door was a cockroach trap. During our stay we saw plenty! The hangout spot was on the fridge! Even found some roaches in the fridge. Hot water wasn't working on the first night, they got maintenance and issue was resolved.
Be aware there is a charge to using the pools on site. Health club is only accessible to residents not guests. Host did discount the ”cleaning fee” which I felt shouldn't be a thing because of the infestation. I was told they had pest control but had to stop as I rented the place. I was offered another room which was a little better but the hot water constantly tripped out when using. Had to flip the switch in the fuse box every time. Shower mount was broken which fell on my head when I used it first time.
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Gecelik başlangıç fiyatı:45 CAD
Yayınlanma tarihi8 May 2025
M254031****
We strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception.
Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception.
The room and design is very lovely and modern. Its spacious enough for us to have a great stay
Thank you
Daha Fazla Göster
Gecelik başlangıç fiyatı:124 CAD
Yayınlanma tarihi10 May 2024
Misafir Kullanıcı
Good big place and easy to find.Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.
Daha Fazla Göster
Gecelik başlangıç fiyatı:22 CAD
Yayınlanma tarihi8 May 2025
Misafir Kullanıcı
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
Daha Fazla Göster
Gecelik başlangıç fiyatı:147 CAD