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Yayınlanma tarihi28 Şub 2026
SantanaXie
Beautiful hotel, but unfair check-in delays need to be addressed
I really wanted to give this hotel a perfect score because the hotel itself is great, but a major operational flaw held it back.
The Good:
The hotel design is stunning—very modern and fresh. Our room was spacious, comfortable, and felt brand new. Our The breakfast buffet had a fantastic variety with lots to choose from, so great start to the day there. I also have to shout out the staff, who were warm and attentive throughout our stay.
The Mixed:
The amenities were generally okay, though I did notice a lack of bathroom loofahs (a small detail, but worth noting for anyone planning a longer stay).
The Bad (and Important):
The check-in process is broken. Officially, check-in is at 3pm, but we ended up waiting much longer. It seems the hotel allows guests to check out so late that housekeeping can't turn the rooms over in time. It’s really not okay to keep the next customer waiting in the lobby after a long journey of travel—it immediately puts a damper on your feeling towards the hotel before you even see the room.
Suggestion to Management:
I would strongly suggest that IHG enforce late check-out fees or stagger check-out times. Late departures for some guests shouldn't come at the expense of the experience for incoming guests.
Daha Fazla Göster
Gecelik başlangıç fiyatı:276 USD
Yayınlanma tarihi6 Kas 2025
Misafir Kullanıcı
The hotel is amazing, beautiful huge territory, the hotel staff is very friendly and helpful. Very nice villa with private pool and jacuzzi, a lot of small things which made our stay really enjoyable such as welcome tea and fruits. Despite the fact that the weather was rainy and windy and swimming in the sea was prohibited we had an amazing stay and definitely want to return.
Daha Fazla Göster
Gecelik başlangıç fiyatı:209 USD
Yayınlanma tarihi12 Mar 2025
Misafir Kullanıcı
I usually don’t write reviews, but the exceptional service at Sangem Moon Hotel truly deserves one. From the moment I arrived, I was impressed by the warmth and professionalism of every single staff member. Their friendliness and genuine care make you feel right at home.
The hotel itself is immaculate, with spotless rooms and a cozy, welcoming atmosphere. However, what truly sets this hotel apart is the outstanding service.
A special mention to my butler, Chase, who went above and beyond to ensure my stay was perfect. Whether it was recommending places to visit or attending to every little detail in my room, he handled everything with professionalism and care. There was nothing he couldn’t do!
I’d also like to thank Mori, the reception duty manager, for her excellent service. She speaks great English and took such good care of us, making everything smooth and effortless.
Another person I’d like to praise is 符阿姨 from housekeeping. She cleaned my room so thoroughly—you can tell she takes her job seriously. She mopped the floor, made everything perfectly organised, and ensured the room was spotless every single day.
I also have to commend the hotel management for training their staff so well. The level of professionalism and dedication from every team member is truly impressive.
I know people sometimes get tired of overly positive reviews that sound too good to be true, but this is a real review from a real guest. The service here is genuinely exceptional, and you can feel the sincerity in how they treat their guests. Highly recommended!
Daha Fazla Göster
Gecelik başlangıç fiyatı:199 USD
Yayınlanma tarihi9 Nis 2026
Misafir Kullanıcı
被這泳池和海景硬控了🌊
帶娃來海南度假,盲選的這家希爾頓啟繽精選,直接封神!全程體驗拉滿,必須來寫篇走心好評,強烈安利給所有親子家庭!
酒店超新,品質感拉滿
酒店整體嶄新乾淨,裝修現代又高級,完全沒有新裝修的異味。從大堂到房間,每一處細節都精緻考究,藍白海洋風超治癒,拍照巨出片!硬件設施、床品衞浴全是大牌配置,住着舒服又安心。
適幼細節滿分,遛娃超省心
真正為低齡寶寶量身打造!
• 全屋牆角、桌角全貼防撞條,孩子光腳跑跳都不怕磕碰
• 每天都有不同主題親子活動:手工、繪本、沙灘遊戲、小課堂,娃全程超投入
• 小童泳池、小童樂園、親子用品一應俱全,嬰兒床、嬰兒圍欄全免費提供。
美人魚傳説主題,夢幻親子度假
酒店以海南美人魚傳説為核心設計,氛圍感直接拉滿:
• 大堂用6萬片珍珠母貝拼成美人魚牆,夢幻又震撼
• 泳池是美人魚尾造型,Tiffany藍超美
• 房間裏魚鱗紋拉門、船型浴室、美人魚彩繪,處處是童話細節
給娃講美人魚的故事,度假儀式感爆棚!
獨享絕美海灘,隔壁就是嘉佩樂
酒店自帶私家海灘,沙細水清、人少安靜,出門即達。關鍵是和頂級奢華的嘉佩樂酒店一牆之隔,共享同一片海灣美景!
花親民的價格,享受嘉佩樂同級的海景與沙灘,性價比直接拉滿,傍晚看日落、趕海撿貝殼,太愜意了~
海南親子度假閉眼選這家準沒錯,硬件、服務、親子細節、地理位置全是頂級水平,我們全家都超滿意,已經列入二刷清單!
Daha Fazla Göster
Gecelik başlangıç fiyatı:79 USD
Yayınlanma tarihi2 Ara 2024
Abby18
We had a wonderful stay at the Westin Blue Bay. We booked the sea view room and it didn’t disappoint. The rooms are clean and spacious, a lot of natural light coming in. The weather in November is nice and warm.
The swimming pool is big but freezing cold, however you get used to the water after taking a dip. They have small hot springs too for the little ones.
I’d say the food and drinks are more on the pricey side, and it would be nice if the bar area by the swimming pool would open.
Overall the trip was great, beautiful area, close to the beach. Great for morning walks, jogging etc. I’d definitely come again!
Daha Fazla Göster
Gecelik başlangıç fiyatı:195 USD
Yayınlanma tarihi1 Ara 2023
Misafir Kullanıcı
The hotel is nice but not as nice as expected. We stayed in the normal room. The room is big and Well equipped. But the details are not perfect . The room/furniture can get some renovation, cleaning. You don’t have a lot of choice for the soft drinks inside the room.
The area around the hotel is not very busy. Taxi from the costs a lot. You can‘t swim in the ocean.
Service was very Good. But the baggy car are not available very often.
The best is the breakfast. It was very good. Good quality and everything you want.
Daha Fazla Göster
Gecelik başlangıç fiyatı:442 USD
Yayınlanma tarihi25 Şub 2026
Misafir Kullanıcı
好,這個酒店我覺得無敵的棒了。首先它是在香水灣,相對於清水灣的價格,這裏的價格能便宜不少,而且因為人少,所以這個酒店出去就擁有整片沙灘,雖然這個沙灘可能沒有清水灣的那麼細膩,但對總體來講也是非常不錯,而且海景房陽台上就能見海,一片蔚藍的海,海浪徐徐,令人心曠神怡。
前台小姐姐也非常熱情,主動加了我微信,有什麼需要都可以在微信上直接跟她直接提,酒店裡麪的設施我覺得還是很到位的,至少能達到四星的水平,略微接近五星。
一開始我訂的房間是不含早餐的,然後小姐姐主動給我申請了,後來送了兩天的早餐,總體來講早餐也不錯,然後還有打桌球的地方、健身房、還有游泳池。裏面主樓主要是個各種類型的房間,然後環繞主樓就是各種各樣別墅房,其實我感覺住別墅還不如住海景房,性價比更高。
總體來講非常滿意。有機會再來!
Daha Fazla Göster
Gecelik başlangıç fiyatı:53 USD
Yayınlanma tarihi1 Eyl 2025
M9506****
這家酒店的設施真的是一流的,每個細節都讓人感到舒適和方便。[ok] 衞生環境也非常好,讓我有一種家的感覺。服務更是沒話説,員工們熱情周到,讓我感到無比温暖。總之,這是一次非常愉快的住宿體驗
Daha Fazla Göster
Gecelik başlangıç fiyatı:37 USD
Yayınlanma tarihi27 Ara 2024
Misafir Kullanıcı
This is hotel is located in a wonderful location in front of beautiful bay. There are many restaurants on walk by restaurant . Breakfast is with good choise of western and Chinese. Try the noodle soup - it is really good
Daha Fazla Göster
Gecelik başlangıç fiyatı:120 USD
Yayınlanma tarihi17 Eki 2025
M900188****
這才是海邊度假該有的樣子!民宿就在沙灘附近,推開門窗就是藍海,早上被海浪聲叫醒,傍晚窩在露台看日落染紅海面,隨手拍都是氛圍感大片。房間是簡約的木質風格,超大落地窗正對着海,躺在床上就能看潮起潮落。老闆和阿姨超親切,不僅推薦人少的沙灘時段,還安利了地道的海鮮排檔,連隱藏的美食小店都沒落下。晚上在露台吹海風、喝小酒,聽着海浪聲聊天,所有煩惱都被吹走了,住完根本不想走,已經約好下次再來!
Daha Fazla Göster
Gecelik başlangıç fiyatı:21 USD