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"Hotel is quite packed during my visit around end of June. There’s this one famous cat at the front step of the lobby. Which makes an attraction to many. Very close by to the metro station & walking distance to convenient store, daiso & further down there’s the main shopping street. Room size is quite small, as well as the shower room. Overall great. There’s many plug point in room that convenient to us."

"Upon arrival at the Southwest Grand Hotel, one is immediately struck by the calibre of design sensibilities that grace the establishment. Our room exhibited a masterful fusion of contemporary elegance and practical luxury, with thoughtfully appointed furnishings and refined finishes throughout. The intelligent spatial arrangement maximised both comfort and functionality, whilst the sophisticated colour palette created an atmosphere of understated opulence. The hotel's facilities proved equally impressive, with particular mention deserved for the meticulously maintained swimming pool and comprehensively equipped fitness centre. These amenities demonstrated the property's unwavering commitment to guest satisfaction across all facets of the hospitality experience. Breakfast service warrants special commendation, offering a veritable cornucopia of culinary delights that catered admirably to diverse palates. From impeccably executed Okinawa classics to inspired international offerings, the gastronomic range was nothing short of remarkable. The quality of ingredients was patently evident in each dish, reflecting the kitchen's dedication to sourcing premium produce. The exclusive lounge service elevated our stay to extraordinary heights, providing a sanctuary of refined comfort accompanied by attentive yet discreet service. The curated selection of refreshments and light fare throughout the day ensured guests remained splendidly catered for between mealtimes—a thoughtful touch that exemplifies genuine hospitality. Perhaps most noteworthy was the exceptional staff performance across all departments. Room service was delivered with flawless precision and genuine warmth, whilst the housekeeping team maintained immaculate standards with remarkable efficiency. The front-of-house personnel displayed particular resourcefulness in facilitating car park tickets, navigating potential complexities with ease and ensuring guests experienced no inconvenience whatsoever. The Southwest Grand Hotel stands as a paragon of contemporary hospitality, where exceptional physical attributes are matched by equally impressive service standards. Their collective commitment to guest satisfaction ensures this establishment remains a distinguished choice for the discerning traveller."

"The room was nice and spacious with a great toilet and amenities. The only downside is that they do “eco cleaning” which I understand, but they won’t even make your bed, I don’t mean replacing the bedsheets but just making your which all regular hotels do. They won’t clean your cups or replace them but they won’t also give you soap to clean your cups so I personally don’t think it’s eco cleaning it’s eco disgusting. Wiping the surfaces or making beds does not increase the use of water or resources. Besides that, the staff are lovely and the breakfast is a good highlight for sure. I would like them to improve their “eco cleaning” as it just looks they are “under staffed” for cleaning services and had to come up with a new term to greenwash their intentions. I would rather them not having disposable amenities, made of plastic."