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Yayınlanma tarihi6 May 2025
Misafir Kullanıcı
Excelente servicio todo el personal muy amable instalaciones de primera habitación grandes y cómodas comida buen sabor lugar muy seguro muy recomendable
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Gecelik başlangıç fiyatı:112 SGD
Yayınlanma tarihi22 Ağu 2025
Oriental_ myth
I can’t say enough wonderful things about Hilton Tulum Riviera Maya! Everything has been absolutely perfect—the breathtaking nature, the abundance of wildlife, and the top-notch food and drinks. This is the kind of place we could happily return to again and again.
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Gecelik başlangıç fiyatı:377 SGD
Yayınlanma tarihi20 Mar 2026
Ronzo
Family of four (including 2 teens) stayed at the Conrad in room 3307 for one week. We had an ocean-view, 2 Queen room and opted for the Ceiba Club. The room was one of the better-sized and laid-out rooms we have enjoyed on vacation.
The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible.
The bay in front offered very good snorkeling with several large reefs that held many schools of interesting fish. We also saw rays of various sizes out there too, which was exciting. Beach chairs were always available, which was a surprise, as we read that it could be problematic.
Food and drink at the Ceiba Club were worth the extra cost. We lived out that the first several days that the resort wasn't busy, so Ceiba offered à la carte food from the restaurants. We also benefited from Hilton Gold status, so we were able to rotate two of our family through the amazing breakfast buffet at Arbolea.
We had dinners at Marakea (Mediterranean) and Autor (Michelin Mexican restaurant). Both were good, but Autor stood out.
Would return for sure.
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Gecelik başlangıç fiyatı:373 SGD
Yayınlanma tarihi18 Mar 2024
Beta0415
Excellent room and surroundings. The balcony is spacious and directly facing a sunset. There are two restraunts and two public pools for amenities. Great staff, great food, great facility. The hotel is bigger than it looks. Good price overall, though the beech might be a little far for people who didnt rent bikes/cars.
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Gecelik başlangıç fiyatı:77 SGD
Yayınlanma tarihi17 Oca 2024
Misafir Kullanıcı
The hotel is pretty and clean, I can tell it’s newly opened. But the staffs definitely needed more training. The pool is pretty small, you can’t really swim in there. The jacuzzi was out of service, they don’t provide towel at the pool, even if you asked, they said they were going to get it but they never came back. Service is poor I would say.
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Gecelik başlangıç fiyatı:180 SGD
Yayınlanma tarihi13 May 2025
K-Ann
Beautifully designed boutique hotel.
Had a lovely large and clean room.
Swimming pool is gorgeous but could use a few scoops to remove the fallen leaves.
Staff shined bright by their absence, breakfast at 8.00 didn't happen but much later...
Beach club offer is not really free, and needs a self paid taxi service.
I ended up going to the beach on own regards.
The seaweed was huge, so all this together made me relocate to other places. Non refundable hotel so be aware!
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Gecelik başlangıç fiyatı:50 SGD
Yayınlanma tarihi20 Kas 2025
Luodenggongbulaoye
如果有機會再次回到圖盧姆,我還會選擇住在這裏,不僅交通方便,而且位置極佳,特別是擁有一個全景大露台,在頂層可以看到完美的瑪雅遺址和叢林的日出,樓下有一家很好吃的冰激淋哈。
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Gecelik başlangıç fiyatı:76 SGD
Yayınlanma tarihi5 Nis 2024
Misafir Kullanıcı
It’s a shame that such a beautiful property with gorgeous beach is so purely run! Read other bad reviews re service, didn’t think it really could be a 1 star bad. Oh yes, it totally was!
1. To my surprise, the staff didn’t speak English. With the exception of a front desk employee.
2. We could not even order a meal! Hotel was very slow, no guests and still we had to wait on average 45 min. One night for 1.5 hours for a simple meal for 2.
They encouraged to order online since there were no waiters to be found. But then no one replied to online orders either. Saw a guy from the kitchen cleaning sea weeds on the beach around lunch time, as a result, lunch order wasn’t placed. And it goes on and on.
Found much better places outside the hotel to eat with very good service (ex. El Tabano 0.2 miles away).
3. Everything is overpriced which we already knew, so the expectation was to get at a minimum decent service so it is worth it. That did not happen.
4. Rude unapologetic unwelcoming staff. (Language barrier perhaps).
Traveled to Mexico a number of times, to the Cancun area. Never had an issue! This was a weird place.
I would not recommend it based on service.
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Gecelik başlangıç fiyatı:126 SGD
Yayınlanma tarihi16 Mar 2023
Misafir Kullanıcı
Duş ve ışık yok.Biz hazırız ama birinci katta yaşıyoruz ve ikinci katta insanlar tarafından doğranarak öldürüldük.Sabahın ikisinde hala ortalıkta dolaşıyorduk. kapı komşusu geç saatlere kadar tartışıyor 🥹 Personelin tüm hizmetleri söylenemez yani bir gün için yeter burası fiyat/performans oranı çok yüksek değil, kahvaltısı da güzel.
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Gecelik başlangıç fiyatı:329 SGD
Yayınlanma tarihi16 Oca 2024
Dand
I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you.
My rating does not include the quality of food...
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Gecelik başlangıç fiyatı:531 SGD