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"I recently stayed at this hotel and found the overall experience to be mixed. The room itself was decent, and the staff were accommodating and polite whenever I interacted with them. However, there were several issues that made the stay less comfortable. First, the shower area does not have a glass door or divider, which causes water to flood into the bathroom and reach the sink area every time you shower. It’s inconvenient and makes the bathroom messy and slippery. Second, while the room has a cabinet, there were no hangers provided at all, which was surprising. The location is greta though, few meters walk to starbucks and some good restaurants. The biggest disappointment was the housekeeping service. I had to ask the front desk twice around 1:00 PM to have my room cleaned. When I returned an hour later, the room was still not done. Overall, while the staff are friendly and the room is okay for a short stay, the lack of attention to detail and the slow service are things the hotel definitely needs to improve."

"We recently stayed at Discovery Suites Ortigas for a quick family break with my wife and daughter, and the experience felt smooth from the moment we arrived. It started at the parking area. The guards were welcoming and attentive. That tone carried all the way through the stay. Every single person we encountered was polite, warm, and genuinely helpful. Karl at the front desk stood out. World-class service. Calm, efficient, and professional. The kind of interaction that sets the tone for the entire stay. The location made everything easy. Being right near The Podium and Megamall meant we could step out for shopping or a good meal without planning too much. For a family trip, that convenience matters. Our room was spacious. Enough room for the three of us to move comfortably without feeling cramped. The kitchen was fully equipped for simple meals. We did not end up cooking, but knowing we could added flexibility to the stay. Small details were done right. The hot and cold controls for the shower, bathtub, and sink worked perfectly. No guessing. No sudden temperature shifts. Just consistent comfort. Breakfast was another highlight. Plenty of meat options, which I appreciated. A solid spread that felt satisfying and complete. Overall, it was a relaxed, well-run stay that worked perfectly for a family trip. Polite service, strong attention to detail, and a location that makes everything convenient. Exactly what you want when traveling with the people who matter most."

"It was my first time at this hotel and I had a good experience overall. Got upgraded to a much bigger room with a small living area and it was on one of the high floors, far away from the noise in Edsa and Ortigas. 😊 This hotel is also connected to Galleria mall so it’s very convenient to grab some food. The mall itself is old so there aren’t many options other than food. Overall, I recommend this place 👍🏻"

"I have stayed in the Malayan Plaza many times before and the experiences WERE great, but in my recent stay, there are changes already. Maybe because the bldg was new before when I stayed. Bad smell as you walk along the alley of 10th floor where my room at. Also bad smell is diffusing in the basement parking. Food is no longer great and many this time. One thing hasn’t changed, the accommodating staff."

"Richmonde Hotel Ortigas is a well-aged hotel that has clearly stood the test of time. I originally booked a Standard Room via Trip.com and decided to pay extra to upgrade to a Junior Suite upon arrival. It was absolutely worth it. One of the experienced staff recommended a room with an excellent view, and the scenery did not disappoint. The bed is very comfortable, perfect for a good night’s rest. The pillows, however, are on the softer side; I personally stacked three pillows to achieve better neck support. The air-conditioning is very powerful—almost freezing at times. I wasn’t entirely sure how to adjust it, and it seems to be set in Fahrenheit, but it works extremely well for those who enjoy a cold room. All the room lighting works as intended. The lights are on the warm, dim (orange) side, which seems intentionally designed to match the hotel’s classic and cozy ambience. It gives the room a calm, relaxing feel, especially at night. One small suggestion would be to provide additional plastic trash bags in the room and bathroom. I use food delivery services quite frequently during my stay and prefer to clear waste daily for cleanliness. The Junior Suite comes with a larger Smart TV, which was a pleasant surprise. You can easily log in to your own Netflix account—watching shows in bed felt like having a mini private cinema in the room. Extremely comfortable and enjoyable. The gym is a big plus—open from 6am to 9pm and almost always empty. It honestly felt like I had the entire gym to myself, which made workouts very pleasant. The swimming pool is currently closed for renovation, which is understandable. While the room is generally clean and comfortable, it could benefit from renovation and deeper cleaning. The wooden doors, curtains, desks, and drawers are showing their age and would greatly improve the overall experience if refreshed. That said, for a hotel that is over 25 years old, it has aged remarkably well. The location is excellent—one of the best aspects of this hotel. There are plenty of food and convenience options nearby, including 7-Eleven, Dunkin’ Donuts, Starbucks, Pancake House, and more. SM Megamall is just a short walk away, making shopping, dining, and commuting extremely convenient. Most importantly, the service from the staff is outstanding. There are warm greetings everywhere you go, and the staff are consistently polite, professional, and helpful. Their hospitality truly enhances the overall stay and makes guests feel welcomed. I will be trying their breakfast buffet soon and will update my review afterward to share whether it exceeds expectations. Overall, Richmonde Hotel Ortigas offers great value, comfort, excellent service, and an unbeatable location. I would gladly recommend it to travelers who appreciate classic charm paired with genuine Filipino hospitality."

"Good location, the only problem we encountered this time is the small cockroaches in the bedroom and toilet."

"the location is really bad to travel out in the morning bec of very very bad traffic jam ---need to offset time leabing by 7am---and have to get back to hotel before 5pm---else simply from any where coming back or going out MINI traffic jam is 2 hrs arrive fm T1 at 6.15pm -car waiting n get into the car to the hotel when arrive the hotel 8.10pm---2 hrs in the bad traffic so this hotel location really very bad traffic condition Bkft is always very crowded -when u order any cook food they have to give u a number plate and wait for them to bring to u...but what happen is always shortage of helper to do this job ---so u can keep waiting"

"We enjoyed the complimentary cake and the free room upgrade we got plus the complete amenities. The breakfast buffet food could be improved a little in terms of flavor, but we did love their pastries (especially the Danish)! The pool was alright but a bit too chaotic for our liking considering there were lots of kids playing around. The staff was very kind and we got to check in faster than we expected (only 7 minutes past the check-in time). Above all, we loved the view from our room — will come back again!"

"Overall, I had a wonderful stay and truly enjoyed the accommodation itself. The atmosphere was lovely and the staff were great. I wanted to offer some constructive feedback on one area that could be improved: the food. While tasty, the variety of choices was quite limited. More significantly, the portion sizes were noticeably small. It reached a point where I, and I noticed other guests too, felt we had to be considerate and take less, just to ensure there was enough for everyone to get a bite. That's a feeling one hopes not to have while on vacation. My simple recommendation would be to provide more reasonable portions. I believe this small change would make a world of difference and go a long way in making your guests feel truly welcome and well-cared for. Thank you for listening."

"I vouch for this hotel! I made a mistake with our check-in date, but the staff were so kind and let us modify it easily. We stayed to celebrate my mommy’s and cousin’s birthdays and booked two 3-bedroom suites. The rooms were clean, spacious, and perfect for family bonding. We truly enjoyed our stay — thank you, Linden Suites, for making our celebration special! 💖"