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Yayınlanma tarihi22 Eyl 2023
史提芬李
Good facilities, high class restaurants & bar with a very comfortable and relaxing environment included with a live DJ and enjoyable music at night, great services, friendly staff. Enjoyed our stay very much! Will be glad to visit again and recommend it to friends!
Daha Fazla Göster
Gecelik başlangıç fiyatı:195 €
Yayınlanma tarihi10 May 2025
Sunyiqing
這家酒店簡直是我們的lucky酒店!我們在這裏結束了瑞士的悽風苦雨,終於看到了馬特洪峯!這家酒店自己本身也很棒,室內的佈置和設計,都很小巧思地用了馬特洪峯的元素,而且我們昨天晚上六七點才臨時預訂,前台小姐姐給我們升級了房型,房間好大,還帶一個大陽台,房間有免費的咖啡和茶,她們家的早餐也很棒,因為早上趕着去上山,都沒有拍照片,但早餐非常豐富,草莓、獼猴桃等各種新鮮水果,培根、烤腸等剛煎好的肉食,還有西蘭花、蘑菇等蔬菜,以及各種麪包,果汁牛奶,甚至是可以鮮榨橙汁,還可以去吧枱點一杯卡布奇諾,總之就是能吃的很滿足了!最最最棒的就是這家酒店還有接送服務,本來我們要拖着大箱子走十幾分鍾去火車站,小車車直接就送我們去啦,幾分鐘,超快就到了!我保證,下次來采爾馬特,絕對還住這家!
Daha Fazla Göster
Gecelik başlangıç fiyatı:162 €
Yayınlanma tarihi31 May 2025
Misafir Kullanıcı
the location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel.
Daha Fazla Göster
Gecelik başlangıç fiyatı:152 €
Yayınlanma tarihi16 May 2025
Misafir Kullanıcı
The hotel was in 5 minutes walking from Zermatt train station and it offered free shuttle for check in and out as there was a steep path to the hotel entrance, not good to walk with luggages. I booked 2 bedrooms family suite but only with one bathroom which was the downside. However, the total space of 60 meter sq with a decent living room and a small balcony facing Matterhorn were a plus to the overall stay. There were some minor defects and the staff fixed efficiently. They had an indoor pool, a jacuzzi and a sauna room. I had to mention that the jacuzzi was of high standard and you must go after a day of hiking. So bring your swimming suit. However, please note that in there culture, no clothes are allowed to enter the sauna room and it is in mixed genders. The breakfast buffet was lack of choices. But I had to specially name Mr Fernando, he always welcome us with very good coffee and of course his warm greetings in the morning.
Suggestion to the hotel:
1. Stated clearly the number of bathroom/ toilet in the booking details regarding my booking is a 2 bedrooms suite.
2. More choices for breakfast, my family stays 4 nights there. Everyday, the menu is same.
3. The pool was closed at 8pm, will be better if it closes at 9pm as it was rather rush for the guests to use after dinner.
Overall, I recommend this hotel to family. I will come back again.
Daha Fazla Göster
Gecelik başlangıç fiyatı:243 €
Yayınlanma tarihi29 Nis 2025
Harmonick
For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
Daha Fazla Göster
Gecelik başlangıç fiyatı:199 €
Yayınlanma tarihi18 Ara 2025
InFiNiTy BenZ
The staff were consistently friendly and helpful throughout the stay, always willing to assist when needed.
Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas.
One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view.
The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions.
Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours.
The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.
Daha Fazla Göster
Gecelik başlangıç fiyatı:1.003 €
Yayınlanma tarihi18 Ara 2024
Misafir Kullanıcı
I wish to express my dissatisfaction with my recent stay at Hotel Bistrols from Dec 16 to Dec 17.
During my stay, I experienced an incident that left me quite unsettled. Around 20 mins after my check-in to the hotel, another group of tourists (think was a couple) was able to use hotel access card to access my room, we, both parties are shocked and super embarrassed. This situation raised significant concerns about the security protocols in place at the hotel. As a guest, I expect a certain level of safety. If the room was accidentally opened without my presence, I am not sure whether my belongings are going to disappear, this situation made me had just a light sleep throughout the whole stay.
The lack of adequate security measures not only compromised my sense of safety but also made me question the overall management of the hotel. In an age where guest security is paramount, I believe that Hotel Bistrols should prioritize ensuring that all rooms are properly secured and that guests feel safe throughout their stay.
A point to add is that the receptionist has poor attitude towards her service. The whole experience which I would not consider to give this hotel another try in future.
I hope that the hotel will take my concerns seriously and address these issues for future guests.
Daha Fazla Göster
Gecelik başlangıç fiyatı:157 €
Yayınlanma tarihi19 Ara 2024
Misafir Kullanıcı
Kristiane checked us in, and out of the hotel. She's the most attentive person so far that I've met, among the hotels that I have stayed in. Not only that, she got our issues fixed within the day, with a good sense of humour. The hotel breakfast was above average, some selection of cheeses, ham, salami, yoghurt, and drinks dispensed from the machine. I chose this hotel as it was close to Zermatt Bahnhof, and I did not regret it. A relatively new hotel, with a faint smell of wood in the room. The heating in the room can be a wee bit stronger, it means the insulation is good while we tuned down the central heating throughout our stay when the external temp is subzero. It's a gorgeous hotel, I have a narrow window view of the Matterhorn. Not to mention that the hotel is right next to McDonald's and two coffee shops. Overall, it was a splendid experience for us staying at Derby. If you were guessing, this isn't a sponsored review. We were just very happy travellers.
Daha Fazla Göster
Gecelik başlangıç fiyatı:152 €
Yayınlanma tarihi25 Ağu 2024
NYTravels
We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Gecelik başlangıç fiyatı:177 €
Yayınlanma tarihi12 Tem 2025
Misafir Kullanıcı
Our stay at 3100 Kulmhotel Gornergrat was fantastic! The room was spotless and comfortable, with a great view of the mountains. The staff were incredibly friendly and helpful. The location was perfect for exploring the area. Highly recommend
Daha Fazla Göster
Gecelik başlangıç fiyatı:362 €