İdeal konaklama yerini bulmanıza yardımcı olması için gerçek seyahatseverlerin özgün puanlarını ve yorumlarını keşfedin
Yayınlanma tarihi10 Eyl 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
Daha Fazla Göster
Gecelik başlangıç fiyatı:8.759 MXN
Yayınlanma tarihi10 May 2025
Sunyiqing
這家酒店簡直是我們的lucky酒店!我們在這裏結束了瑞士的悽風苦雨,終於看到了馬特洪峯!這家酒店自己本身也很棒,室內的佈置和設計,都很小巧思地用了馬特洪峯的元素,而且我們昨天晚上六七點才臨時預訂,前台小姐姐給我們升級了房型,房間好大,還帶一個大陽台,房間有免費的咖啡和茶,她們家的早餐也很棒,因為早上趕着去上山,都沒有拍照片,但早餐非常豐富,草莓、獼猴桃等各種新鮮水果,培根、烤腸等剛煎好的肉食,還有西蘭花、蘑菇等蔬菜,以及各種麪包,果汁牛奶,甚至是可以鮮榨橙汁,還可以去吧枱點一杯卡布奇諾,總之就是能吃的很滿足了!最最最棒的就是這家酒店還有接送服務,本來我們要拖着大箱子走十幾分鍾去火車站,小車車直接就送我們去啦,幾分鐘,超快就到了!我保證,下次來采爾馬特,絕對還住這家!
Daha Fazla Göster
Gecelik başlangıç fiyatı:5.500 MXN
Yayınlanma tarihi22 Eyl 2023
史提芬李
Good facilities, high class restaurants & bar with a very comfortable and relaxing environment included with a live DJ and enjoyable music at night, great services, friendly staff. Enjoyed our stay very much! Will be glad to visit again and recommend it to friends!
Daha Fazla Göster
Gecelik başlangıç fiyatı:4.949 MXN
Yayınlanma tarihi16 May 2025
Misafir Kullanıcı
The hotel was in 5 minutes walking from Zermatt train station and it offered free shuttle for check in and out as there was a steep path to the hotel entrance, not good to walk with luggages. I booked 2 bedrooms family suite but only with one bathroom which was the downside. However, the total space of 60 meter sq with a decent living room and a small balcony facing Matterhorn were a plus to the overall stay. There were some minor defects and the staff fixed efficiently. They had an indoor pool, a jacuzzi and a sauna room. I had to mention that the jacuzzi was of high standard and you must go after a day of hiking. So bring your swimming suit. However, please note that in there culture, no clothes are allowed to enter the sauna room and it is in mixed genders. The breakfast buffet was lack of choices. But I had to specially name Mr Fernando, he always welcome us with very good coffee and of course his warm greetings in the morning.
Suggestion to the hotel:
1. Stated clearly the number of bathroom/ toilet in the booking details regarding my booking is a 2 bedrooms suite.
2. More choices for breakfast, my family stays 4 nights there. Everyday, the menu is same.
3. The pool was closed at 8pm, will be better if it closes at 9pm as it was rather rush for the guests to use after dinner.
Overall, I recommend this hotel to family. I will come back again.
Daha Fazla Göster
Gecelik başlangıç fiyatı:4.916 MXN
Yayınlanma tarihi19 Ara 2024
Misafir Kullanıcı
Kristiane checked us in, and out of the hotel. She's the most attentive person so far that I've met, among the hotels that I have stayed in. Not only that, she got our issues fixed within the day, with a good sense of humour. The hotel breakfast was above average, some selection of cheeses, ham, salami, yoghurt, and drinks dispensed from the machine. I chose this hotel as it was close to Zermatt Bahnhof, and I did not regret it. A relatively new hotel, with a faint smell of wood in the room. The heating in the room can be a wee bit stronger, it means the insulation is good while we tuned down the central heating throughout our stay when the external temp is subzero. It's a gorgeous hotel, I have a narrow window view of the Matterhorn. Not to mention that the hotel is right next to McDonald's and two coffee shops. Overall, it was a splendid experience for us staying at Derby. If you were guessing, this isn't a sponsored review. We were just very happy travellers.
Daha Fazla Göster
Gecelik başlangıç fiyatı:2.925 MXN
Yayınlanma tarihi26 Tem 2025
Ibrahim Haleel
Excellent stay. Reception and the night staff were really nice and kind. We loved our stay. Just 10 mins walk from zermatt train station. Nice view from their restaurant.
Daha Fazla Göster
Gecelik başlangıç fiyatı:2.839 MXN
Yayınlanma tarihi18 Ara 2024
Misafir Kullanıcı
I wish to express my dissatisfaction with my recent stay at Hotel Bistrols from Dec 16 to Dec 17.
During my stay, I experienced an incident that left me quite unsettled. Around 20 mins after my check-in to the hotel, another group of tourists (think was a couple) was able to use hotel access card to access my room, we, both parties are shocked and super embarrassed. This situation raised significant concerns about the security protocols in place at the hotel. As a guest, I expect a certain level of safety. If the room was accidentally opened without my presence, I am not sure whether my belongings are going to disappear, this situation made me had just a light sleep throughout the whole stay.
The lack of adequate security measures not only compromised my sense of safety but also made me question the overall management of the hotel. In an age where guest security is paramount, I believe that Hotel Bistrols should prioritize ensuring that all rooms are properly secured and that guests feel safe throughout their stay.
A point to add is that the receptionist has poor attitude towards her service. The whole experience which I would not consider to give this hotel another try in future.
I hope that the hotel will take my concerns seriously and address these issues for future guests.
Daha Fazla Göster
Gecelik başlangıç fiyatı:3.018 MXN
Yayınlanma tarihi25 Ağu 2024
NYTravels
We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
Daha Fazla Göster
Gecelik başlangıç fiyatı:4.701 MXN
Yayınlanma tarihi26 Eyl 2025
Misafir Kullanıcı
This is one of the only affordable options available in Zermatt but I’d recommend avoiding it. The property is at 45meter high which became a challenge to go up with luggage. Then when you reach there sadly i had opted for a 8 bed room which was on the 4th floor which didn’t have lift 🥲.
Then when i reached my room it turned out to a common tiny attic again entryway via another stairs with laid out communal style attached beds. It was so bad that if i extended both my arms i’d cover other people. You can imagine homeless people sleeping together.
The amenities are available outside and it has good breakfast and WiFi was my savior. If you are really on a budget choose something not the cheapest option here.
Daha Fazla Göster
Gecelik başlangıç fiyatı:906 MXN
Yayınlanma tarihi10 Eki 2025
Misafir Kullanıcı
This is like an apartment of other Hotel, there is no reception on this hotel. You have to get everything from the other hotel next to it.
this is Swiss Wooden Hotel, so simple and nice. It is not like hotel in the city. My room is big enough for 3. Just have a small table to eat but we mange it.
Shower is ok but it is too tall for my mom (she is 5ft 4 ) to climb in. She is old so she needs to sit 1st and climb in. there is left but still need to walk a bit stair with your luggage.........
You can ask the reception in the other hotel for hot water, hair dryer.
Daha Fazla Göster
Gecelik başlangıç fiyatı:2.176 MXN