Yolcu Alma/Bırakma Hizmetleri Olanağına Sahip Vancouver Otelleri

"SureStay harika bir oteldi! Sadece bir gece kaldım ama hizmet olağanüstü olduğu için kesinlikle tekrar gelirim. Servis şoföründen resepsiyona kadar tüm çalışanlar güler yüzlü ve yardımseverdi! Kahvaltı da güne başlamak için yeterliydi. Oteli seçmemin sebebi konumuydu çünkü Minoru Parkı hemen arkasındaydı. Güzel ve güvenli bir yürüyüş yaptım. Açık alanlar, devasa ağaçlar ve yaban hayatı (ördekler ve tavşanlar) ziyareti ilginç kıldı. Resepsiyon, akşam yemeği için otelin hemen karşısında çok güzel bir restoran önerdi. Hoş bir atmosferi vardı ve Happy Hour fiyatları akşam yemeği için uygun fiyatlı bir seçenek sunuyordu."

"We asked the concierge to make restaurant reservations and some questions about rental cars. We did not get any feedback after 4 days( the date we left). Concierge is useless."

"I called the hotel before my flight to ask about the shuttle bus service, and the girl who answered was like a robot in her answers and didn't seem interested in giving me very detailed or friendly answers. I was a little worried about finding the bus and asked if there was anything I needed to know about how to find the bus, and instead of explaining that the bus would have the name of the hotel on it (which was the case in the end, but isn't always the case in my experience- and I have travelled a lot) she just very robotically said to go to the charter pick up area. The shuttle bus was the main reason I booked this hotel, and I was a little bit choked by this interaction. The room was okay, it was clean, but confusingly unlit. The only light connected to a switch in the room was by the door, the rest of the room was lit only by 4 lamps (one of which didn't work) and it was incredibly dark in the room, even in the morning hours after the sun rose. The comforter on the bed was just a piece of batting sandwhiched in between two white flat sheets rather than a duvet cover. It would have been a nice service to have brought me a toothbrush to my room when I called down to the front desk and requested one, instead they made me come to the front desk in my pajamas for one. The hallways stunk of **** covered up by perfume. The guy who checked me in was nice and friendly, even though he had a lineup of people waiting to check in late at night and that must have been a little stressful for him. Overall, I felt the customer service at this hotel could be improved. Even if $120/night is not wildly expensive for Vancouver, it's still a lot of money, and the customer service doesn't need to suffer as a result."

"The location is near Brighport station by 5 minutes walk, it is very convenient for transportation. There are some restaurants and super market. It is also including breakfast and starts from 5:30am. If the phone call for free shuttle bus will be picked up quicker, the service will be even better!"

"Location is good. It is relatively close to the sky train and restaurants. However, the walls are thin and we can hear our neighbors walking and faucet running. The building is old with some renovations done. Could improve on the shower pressure and the air condition fan was noisy. The description on our room was “courtyard view” but I got the view of the roof with some air units and rain water. Staff at the front desk was courteous. I think parking should have been included."

"Close to airport with shuttle service. Convenient location with restaurants, supermarket and mall etc. Managed to check in less than one hr earlier. High floor arranged as we stayed three nights. Reception helped to provide map n call taxi. Room cleaning and lighting can be further improved."

"Very clean rooms. The hotel has been newly renovated. Quite area of Richmond/ Vancouver airport. Not much dining around the place if you aren’t driving. The hotel has a restaurant and there is a McDonald’s nearby. Parking is an extra 25 dollars a night. There is a nice gym on the 11th floor."

"I’ve stayed at this hotel several times. This time, I stayed there for celebrating my boyfriend’s birthday. The front staff I’ve met when I visited last time remembered me and I was impressed. She was so nice and kind. The hotel gave us a desert for the occasion which was so good. We had an amazing time! Thank you so much for the wonderful service!!"

"All satisfied with the hotel but not Trip.com where we booked in this hotel, we have to pay for the breakfast when booking with Trip.com, but indeed the hotel offers complementary breakfast, we are eating the same things paid or not paid. I think this is the problem rested with Trip.com taking advantage of tourists not familiar with local practice charging us expensive ”supposed to be free” breakfast."