Spa İçeren En İyi Madrid Otelleri

Reservé en este hotel especialmente para celebrar la noche de mi cumpleaños. Como había disponibilidad, tuvieron el detalle de ofrecernos un upgrade, así que pudimos disfrutar de una de las suites. A pesar de estar en pleno centro de Madrid, la habitación tenía un ambiente cálido y súper acogedor, casi como estar en casa. Cada detalle hacía que nos sintiéramos especialmente cómodos. La cama era enorme y las almohadas, súper híper cómodas. Me sentía en una nube! El baño era muy amplio y el espejo del lavamanos tenía luces regulables, perfectas para maquillarme. Además, la habitación incluía sauna, un detalle que me esperaba, pero igualmente sorprende cuando lo ves. También nos dejaron caramelos y agua de cortesía. Los productos de baño no sé de qué marca eran, pero olían muy bien. En general, si no fuera porque esa misma noche mi pareja rompió conmigo, definitivamente volvería a reservar. La ubicación es excelente, justo al lado del Parque del Retiro y de la Puerta de Alcalá.

Wonderful stay. Great location at the centre of everything. Next to the main street that looks like Broadway in NYC where you can find musical theatres, exhibitions, etc. Friendly staff at check-in. Maria was very polite and offered to circle the locations of major destinations on a map for me. Amenities are VERY new and technologically up to date. Interiors are beautifully designed with details that showcase thoughts and considerations put in to improve the user experience and functionality as well. If anything to note, it might be a bit noisy in the evenings as it’s right next to the main street and plaza with performers singing. But it’s quiet enough after 10pm and hasn’t been much of a concern for me during my stay.

Fabulous hotel! Service was excellent throughout the hotel including reception, concierge, restaurant/bar, housekeeping. When we checked in, the concierge was able to make a reservation on the spot for us at a very popular restaurant in Madrid!

The service provided by every single staff ranging from front desk to concierge was excellent and flawless. Mario (front desk), Enrique/Alex/Miguel (concierge) we super helpful to help arrange for our tours to Avila and Segovia. The best service we have received from a 5-star hotel the past 5 years we have been to!

Отель великолепен,но до реконструкции в номерах было тише.Теперь в номер ведет не звукоизолирующая дверь (виден свет под дверью из коридора),когда гости в коридоре разговаривают,либо когда катят багаж или тележки сервисных служб,то в номере их слышно.Это единственный существенный недостаток отеля.

çok iyi bir otel ama en pahalı odada spaya giriş için para ödemek normal değil 1 gece 300€ daha fazla ve spaya ciddi para ödemek! ve 1 saat daha fazla değil, kadınlar gelip bitirip gidelim diyorlar normal 5 yıldızlı bir otel!!!

일주일간 투숙한 SuperB 객실은 넓고 좋은데 코트야드뷰? 가든뷰는 무조건 피해야함. 새벽부터 들려오는 식당 셋업소리 달그락거리고 쨍그랑 깨지고 새벽 6시에 단잠을 깨우고 저녁에는 거을 매일밤 12시까지 음악소리때문에 잘못잤다는….이것만 아니었으면 완벽했을텐데…그 창문을 방음창문으로 바꾸는거 추천해요. 호텔 자체는 이쁘게 잘해놨음

The hotel is not far from the metro station, very accessible to go anyway. It's not in the city centre, but as mentioned very accessible. Breakfast is amazing, it has everything you could imagine, and also has special food that is kid friendly. The rooms are spacious, have water, tea, and coffee provided in the room. Really lovely stay.

Best bathroom of a hotel I've stayed un Europe. Beds are big and comfortable. Rooms are spacious and the hotel in general is a high standard 5 star hotel. The location is in the heart of Madrid, close to every single attraction. Nothing can go wrong with this hotel (except the price tag of course).

Very good hotel with super friendly reception staff. Room was clean and well organised. There was a mini bar in the fridge but I would have liked a kettle. There is a restaurant on site but we did not use it. There is a free airport shuttle which we used to return to the airport. However we arrived at 10am and were told the shuttle was not available until 12:00 so we had to get a taxi which cost 25€.