Spa İçeren En İyi Cancún Otelleri

"I love to stay in this hotel but if I have another chance to visit this place I might choose it 50This was my first time visiting Cancun, and I chose this hotel. I had a wonderful and fulfilling stay, but if I had another chance to come back to Cancun, I would say there’s only about a 50% chance that I would choose this hotel again. Let me share both the highlights and the inconveniences. What I liked: Because I booked the all-inclusive option, all food and drinks were free. The food and beverages at the deck restaurant and on the beach were more than perfect. The quality of the food was excellent, the menu was great, and the fruits and drinks were absolutely the best. The hotel room was very spacious. Although our balcony was quite small, I was still very satisfied. The hotel had a charming atmosphere that reminded me of Santorini, Greece. The room was very clean, cool, and always stocked with drinks in the fridge. The hotel also offered a variety of activities. I personally wanted to rest, so I didn’t participate, but it seemed like there were plenty of options. What I didn’t like: Even though it was all-inclusive, I heard that some of the more upscale restaurants were not included, and there was an extra charge to dine there. Since I only stayed for 2 nights and 3 days, I was happy with the deck restaurant, but if I had stayed longer, I probably would have wanted to try them. I also felt uncomfortable with the pushy sales tactics for massage services. At first, the hotel offered me a complimentary massage simply because I was from Canada. However, when they later found out that I was a student here, they canceled it immediately, saying it was only available for working professionals. I hadn’t wanted the massage in the first place, but I didn’t like that they offered it just to get my information and then withdrew it so abruptly. Another downside was the noise. At night, it was very loud, with karaoke-like singing from about 9:30 p.m. until almost 11 p.m. During the day, there was also the sound of drilling from construction that went on for hours. If you are looking for a quiet hotel, this is definitely not the right place. When I first booked through Trip.com, I had reserved a room with a king-size bed. But at check-in, the hotel told me there was no king room available and instead tried to sell me an upgrade to an ocean-view room with a larger balcony and king-size bed for USD $160. I declined, and in the end, I was given a room with two queen beds, a smaller balcony, and a half-ocean view. Honestly, I was still satisfied with that. The hotel is located roughly in the middle of the Hotel Zone—not too far north or south. I had booked a private van, and it took about 20–25 minutes from the airport. They said La Isla Mall was nearby, but when I passed by, I noticed many of the stores were closed. If you come expecting a vibrant shopping mall, you might be disappointed, so keep that in mind."

"Güzel bir yer, ertesi gün havaalanına gitmeniz gerekiyorsa çok uygun, otelde sadece bir gün kaldık. Servis harikaydı, çok kibar ve yardımseverlerdi. Giriş saati 15:00'tı ama odamız 13:30 civarında hazırdı, bu yüzden bizim için mükemmeldi. Birçok yere, kafeye, restorana ve Plaza Las Américas'a yürüyerek gidebilirsiniz. Tek sorunum nemdi, oda güzel kokmuyordu ama temizdi, sanırım nemden kaynaklanıyor."

"Everything was good apart from food and drinks. There were not many options for vegetarians. Even when you ask for vegetarian options or check with them whether a particular thing is veg or not, they were not helpful.Check-in was slow. There was only one person at the counter. It was very tough to communicate since many staff members didn't know English."

"Such lovely staff, I cannot recommend the hotel enough. They are so helpful and friendly any to provide the best experience for their guests!"

"This was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves."

"The hotel was fantastic. We got a free upgrade to a family suite room which was really nice! We only spent 2 days there but I thought everything was good. The hotel seems like it’s been there quite a while and it’s not particularly modern, but they maintain it really well. For that area the price and quality it’s definitely worth a stay!"

"I found the hotel to be dated. The food was really good the waiters in the restaurant were really nice. The view was amazing. However I forgot my glasses in the hotel. Sent an email and I eventually got a reply saying that they did not find my watch. I did not say I lost a watch. I still haven’t heard back since. Very disappointing."

"El hotel cubre las necesidades en lo que a un resort se refiere. Esta bien ubicado y cuenta con playa propia, si bien no dispone de servicio de traslado al aeropuerto según como se indicaba en l oferta."

"Mura hotel was located in Cancun Centro. We stayed one night before heading out to Cancun International Airport. The hotel was clean. It provided just the right facilities in amenities, including honey shampoo, and conditioner that I needed after swimming in the sea. The hot water and pressure of water was excellent after a long trip. The only recommendation we have is having a few more switches and plugs. Thank you!"

"Giriş yaparken, içinde ”Atıştırmalıklar sağlanır, günlük olarak öğleden sonra 18:00'e kadar” yazan bir not verilecek. İlk gün saat 17:00'de atıştırmalık istendiğinde, sağlanmadığı söylendi. Ertesi gün saat 17:00'de tekrar sorulduğunda, içeri alınmadı. Akşam yemeği hazırlandığı için misafirler için atıştırmalık hazırlanmayacağı söylendi. Sonunda lobi müdürüne durumu bildirmek zorunda kaldıktan sonra atıştırmalık sağlandı. Hamburger, patates kızartması, sosisli sandviç gibi şeylerdi. Odaya yatak odasına iki basamakla giriliyor, hareket kabiliyetiniz kısıtlıysa dikkatlice düşünün! Kafe farklı saatlerde farklı yemekler sunuyor, Japon yemekleri iyi değil, sipariş verememek üzücü. Havuz manzarası da yeterince güzel değil!"