Park Yeri İçeren West Midlands, Birleşik Krallık Otelleri

"On arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay. Reception was easy and hassle free. Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room. Slept well. No noise. Breakfast was excellent Lots of choice and not greasy."

"Located on part of the Birmingham University campus in Edgbaston so good location for academic conferences / visiting the university, also short distance to dental hospital, cricket ground, tennis centre etc. Plenty of free parking including blue badge and EV charging. Check-in was quick and efficient. Angela, who checked us in, was friendly and helpful. There is a large bar which serves smaller meals throughout the day and also a restaurant in the evening. The bar food was average price for hotel food (£12+ for sandwich with some soup)  and average quality. Room was clean and tidy, with modern decor. It was very spacious and well equipped with seating and table, ironing board, plenty of pillows, pod coffee machine and plenty of coffee pods, tea bags etc. Black out blinds worked well and there was minimal noise from other rooms / corridor. Would definitely stay again if in the Edgebaston / Birmingham area. "

"After a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room . The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it. I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests. After being woken up at 9am from the workers, I tried to get some more sleep. The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm. This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived."

"I had a really lovely stay at this hotel and would happily go back. The room was spotless, comfortable, and surprisingly quiet, which made it easy to actually relax. Staff were genuinely friendly and helpful without being overbearing, and check-in/check-out was quick and smooth. The location was super convenient, close to everything I needed but still felt calm. Overall, great value for money and a very easy, pleasant stay."

"Beware of hidden charges! They charged us £5 extra for parking because we booked through Trip.com, they claimed it was a travel agent and therefore chargeable. Where I booked it said parking included. Also I had pets with me, despite the 2 routes I went through while booking both said pets welcome, no mention of £15 extra PER pet not room. Every other hotel and I travel with pets a lot always says how much or additional charge may be applicable. Nothing on this one and they are putting it up to £20 per pet. I showed the way I booked and even checked it out, no mention of a charge. He showed me 3 ways it does through the Wyndham site. Like I am going to go through that because I know who their parent company is🤷. I was stuck over a barrel very tired and nowhere to go so had to pay. However normally I wouldn't, it's wrong, false advertising by commission and I will never use them again. Someone else who used a different method to book was getting a £5 parking charge too, they weren't happy either."

"Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared."

"Bu otel harikaydı, geç geldiğimiz için saat 9'dan sonra geç giriş yapmak zorunda kaldık ama personel hizmeti muhteşemdi, çok yardımcı ve çok kibardılar, kesinlikle tekrar burada kalırım. Kahvaltı açık büfeydi, kendiniz alıyorsunuz. Tek eksik olan şey sahanda yumurtaydı ama çırpılmış yumurta vardı. Çay, kahve, sıcak çikolata makinesi vardı ve ayrıca elma suyu, portakal suyu da kendiniz alıyorsunuz. Çok sayıda personel vardı, insanların oturması için hazırlanmış temiz bir alan vardı. Kahvaltı alanı güzel ve temizdi, oda temiz ve düzenliydi. Duş ve tuvalet güzeldi. Yataklar rahattı. Çift kişilik yatak ve çekyat bulunan bir aile odasında kaldık."

"Reception staff very friendly and helpful. Good breakfast - bacon beautifully cooked. Hotel bathroom needs renovation - washbasin crazed. One of the reading lights over the bed was broken off."

"Wr had a wonderful time Everything wad amazing.Location great!!Food great!!services were also very awesome!!I could come here everyday 😂"

"The aircon system was totally sucks, it happened to numbers of rooms, even we changed the room it wasn’t help. The staff told me that the maintenance can only be conducted on weekdays (our stays in during weekends) !!!! We can’t breath while we were sleeping, no choice but to open the windows. Our room is facing to the Main Street with heavy traffic even siren sounds from police car. Luckily we just stay for 1 night. Once is enough ！"