Even though the hotel is located in the highlands very far (not within walking distance) from JR Tazawako Station, with the help of the hotel staff at JR Inn Sapporo JRイン 札幌 where I stayed at from May 7 to 10, she helped me to call KAMENOI HOTEL TAZAWAKO亀の井ホテル 田沢湖 to book the hotel's station pick-up service (complimentary) from JR Tazawako Station (田沢湖駅) but had to wait quite a while as the hotel’s pick-up is only available at 3.30pm.
There isn’t much to do around the area which has a lot of abandoned buildings, shops and hotels etc. in a state of akiya.
But that doesn’t dampen my mood at all as I get to immerse myself in the traditional Japanese ryokan experience of buffet dinner and breakfast (both were excellent), onsen and wearing the traditional yukata.
Although the hotel’s open-air onsen (rotemburo) was temporarily closed due to damage during the winter period, the hotel has partnered with another nearby hotel to allow guests to make use of the other hotel’s rotemburo.
I cannot recommend this hotel enough! It's attached to the mall in the Akita JR station and is sandwiched between a 7/11 convenience store and a Starbucks coffee! Also excellent food joints nearby includiing an awesome noodles joint 1min walk.
The room was bigger than standard rooms at Japanese hotels and the reception crew was friendly and attentive. I had stores my bags in the morning and went back in the afternoon to check in and the staff had already brought it to my room- lovely attention to details.
I think I will come to Akita again just to stay at this hotel as it was amazing
Super clean, location excellent close to the station, room and bathroom are simple but have all needed. Cost efficient. Most importantly, the staff were excellent, kind, going out of their way to help, proactive, efficient. Really impressed and grateful.
Great location literally at the station
Big room
Comfortable beds
Well equipped
Good restaurant
Great selection of sake
Great breakfast
Lovely staff
Perfect location to explore Samurai village, only a 20 minute walk away
Good location and convenient with just 5 mins from JR station. There is convenient store, 7-11, on the first floor. Room is clean. Staffs are friendly and helpful. Good facilities and free uses of onsen and sauna rooms.
The hotel near the Tazawako lake and it takes around 30 minutes to walk to the lake, make it a good alternative if you want to check out the lake but not staying there. The onsen water is okay but nothing compared to those when you go up to Nyuto. There are a few cherry trees outside the hotel and it is beautiful in May.
The hotel facility is relatively good. However, the hotel policy seems to have a big problem.
We checked in the hotel at 7pm, they said our room rate was for check-in between 23:30~05:00 and that check-in other than this period will have a surcharge of
Yen $2000. At normal hotel booking, who would alert the check-in time is at midnight??!! OK, we assume we overlook this strange rule, we paid.
However, two days later we stay at the same brand hotel in Aomori, I clearly requested a non-smoking room at booking (as I did same for all hotels at the trip),
but the receptionist insisted that we didn't. They said they don't have a non-smoking room for us unless we pay Yen $2000 for additional charge. We don't
understand the game! Supposing all non-smoking rooms are at the non-smoking floor; if they have one, they should have given us free. If not, how can they
make one with the additional charge ?
AAlly2023We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead!
At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star.
So other than that part-time staff (girl), all were pretty good.
JJ. SimonEven though the hotel is located in the highlands very far (not within walking distance) from JR Tazawako Station, with the help of the hotel staff at JR Inn Sapporo JRイン 札幌 where I stayed at from May 7 to 10, she helped me to call KAMENOI HOTEL TAZAWAKO亀の井ホテル 田沢湖 to book the hotel's station pick-up service (complimentary) from JR Tazawako Station (田沢湖駅) but had to wait quite a while as the hotel’s pick-up is only available at 3.30pm.
There isn’t much to do around the area which has a lot of abandoned buildings, shops and hotels etc. in a state of akiya.
But that doesn’t dampen my mood at all as I get to immerse myself in the traditional Japanese ryokan experience of buffet dinner and breakfast (both were excellent), onsen and wearing the traditional yukata.
Although the hotel’s open-air onsen (rotemburo) was temporarily closed due to damage during the winter period, the hotel has partnered with another nearby hotel to allow guests to make use of the other hotel’s rotemburo.
MMisafir KullanıcıI cannot recommend this hotel enough! It's attached to the mall in the Akita JR station and is sandwiched between a 7/11 convenience store and a Starbucks coffee! Also excellent food joints nearby includiing an awesome noodles joint 1min walk.
The room was bigger than standard rooms at Japanese hotels and the reception crew was friendly and attentive. I had stores my bags in the morning and went back in the afternoon to check in and the staff had already brought it to my room- lovely attention to details.
I think I will come to Akita again just to stay at this hotel as it was amazing
PPaulGXThis hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am.
room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.
MMisafir Kullanıcı首先我在周六訂了這家溫泉飯店花了我33600元,我以為我可以住到一個大房間,但一切都在晚餐時間兩個睡墊鋪好了後一切都變成了不像樣,我們行李不能打開,因為沒地方,上洗手間要用跳的,因為沒有路可走,我真的一肚子的氣,會訂這家因為是LA VISTA 但的集團,但是吃方面不管是食材及味道是對的起此價格,溫泉出來的休息室也是好多的點心,水,養樂多,鮮奶,但就是沒有果汁,,這也是我覺的奇怪的地方,還有我們常經過了櫃台,服務員都當你是空氣,反正這飯店的方式都是若進若離,剛剛我們退房穿好鞋子,說byebye他們就回頭,也沒有到門口,真的是我期待太高了嗎
MMisafir KullanıcıThe hotel facility is relatively good. However, the hotel policy seems to have a big problem.
We checked in the hotel at 7pm, they said our room rate was for check-in between 23:30~05:00 and that check-in other than this period will have a surcharge of
Yen $2000. At normal hotel booking, who would alert the check-in time is at midnight??!! OK, we assume we overlook this strange rule, we paid.
However, two days later we stay at the same brand hotel in Aomori, I clearly requested a non-smoking room at booking (as I did same for all hotels at the trip),
but the receptionist insisted that we didn't. They said they don't have a non-smoking room for us unless we pay Yen $2000 for additional charge. We don't
understand the game! Supposing all non-smoking rooms are at the non-smoking floor; if they have one, they should have given us free. If not, how can they
make one with the additional charge ?
MMisafir KullanıcıThé hôtel is a ryokan with tatami floors.
Rooms are spaciousvand very clean.
Private fridge in the room is a plus.
Nearby, there is à very nice chinese restaurant.
Combini store requieres a walk but it is very accessible.
Trip.com'da otel rezervasyonu yapmak için sayfada varış noktanızı, seyahat tarihlerinizi ve misafir sayısını girmeniz yeterli. Ardından, müsait otellere göz atarak rezervasyon yapmak istediğiniz oteli seçin. Ekranda çıkan yönergeleri takip ederek ödeme bilgilerinizi girip rezervasyonu tamamlayın.
Trip.com'da otel fırsatlarına nasıl erişebilirim?
Trip.com'da uygun fiyatlı otelleri keşfetmenin birçok yolu var. Arama sonuçlarınızdaki otelleri tercih ettiğiniz fiyat aralığına göre filtreleyebilir veya önce en düşük fiyatlı seçenekleri görmek için sonuçları fiyata göre sıralayabilirsiniz.
Trip.com'da otel fırsatlarını nasıl bulabilirim?
Trip.com, yıl boyunca çok çeşitli otel fırsatları ve promosyonlar sunuyor. Bu özel fırsatları fırsatlar sayfamızda kolayca bulabilirsiniz. Ayrıca, sadakat programımıza üyeyseniz hesabınızda oturum açarak otellerin listelendiği sayfalarda üyelere özel indirimli fiyatları keşfedebilirsiniz.
Otellerde daha düşük fiyatlara nasıl erişebilirim?
Bazen hafta ortasında otel rezervasyonu yapmak daha ucuz fiyatlar bulmanızı sağlayabilir fakat sezon da bir o kadar önemlidir.
Trip.com'da kaç otel listeleniyor?
Trip.com'da 230'dan fazla ülke ve bölgede yer alan 5.000.000'un üzerinde otel bulunuyor. Hangi otele rezervasyon yapacağınıza karar veremiyor musunuz? Fikir edinmek için sitemize göz atın!
Trip.com üzerinden otel rezervasyonlarımda iptal veya değişiklik işlemleri yapabilir miyim?
Bu, otelin politikasına ve iptal tarihine bağlıdır. İlgili otelin sayfasındaki politikalar bölümünü kontrol etmenizi öneririz. Rezervasyonlarınızda iptal veya değişiklik işlemi yapmak için Trip.com hesabınızda oturum açın, "Rezervasyonlarım" sayfasına gidin ve yönergeleri uygulayın.
Trip.com müşteri destek ekibine nasıl ulaşabilirim?
Trip.com'un 7/24 müşteri desteğine Trip.com'daki Yardım Merkezi'ne gidip bir talep göndererek ulaşabilirsiniz. Dilerseniz, bulunduğunuz yere bağlı olarak müşteri destek ekibimizle telefon veya hizmet sohbeti aracılığıyla da iletişime geçebilirsiniz.