Spa İçeren Hokkaidō, Japonya Otelleri

Nicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.  Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe  staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food! I dont see why we cannot start with cereals that was already on display.  I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too

Love natural hot-spring bath here especially open-air onsen with bossa nova music. Good service and facilities here. We can also choose extra pillow and aroma on the 2nd floor. Breakfast is the best as you all know. Unlimited ikura, mentai etc. sparkling to fresh up your morning.

We stayed at Hotel Mystays Sapporo as a family traveling with a baby. The location of the hotel is excellent, very convenient for getting around Sapporo, with many attractions, shops, and restaurants nearby. This made our stay much easier and more enjoyable, especially when traveling with a baby. When we first entered our room, we unfortunately faced a few issues. The phone was not working, and part of a wall fixture was coming off, which raised safety concerns for us as parents. It was disappointing to receive a room in this condition, especially when traveling with a baby where safety is a priority. However, we would like to highlight the very professional reaction of the hotel staff. Once we reported the problem, they responded quickly and seriously. They upgraded us to their biggest room and fixed the issue, making sure we felt comfortable and reassured. Their attitude and willingness to solve the problem made a big difference and turned a negative first impression into a positive experience. Another strong point of the hotel is the restaurant inside the hotel, which was excellent. The food quality was very good, and the convenience of having such a good restaurant on-site was invaluable for us as a family. We ended up eating there almost every night. Overall, while we were initially disappointed with the condition of the first room, we were very satisfied with how the staff handled the situation, the great location, and the quality of the restaurant. Thanks to their responsiveness and professionalism, we still had a pleasant stay and would consider returning in the future.

So far so good, it has an independent washing machine with dryer function in the room and air conditioning that is able to be controlled by temperature and mode.

Amazing hotel. Close to the TV tower and the park. The train station is also not far away. It's convenient for when you have to walk with your luggage in the snow. Relaxing hot bath. Lavish breakfast with a lot of options. Outstanding service. The only complaint is that the laundry service was closed for the holidays and there is no self service laundry in the hotel. The closest one was 20 minutes away.

Location: Within the airport international terminal. Short indoor walk from Arrivals. Very convenient. Atmosphere: Calm, quiet and friendly. Warm welcome. Full of artistic features. Rooms: Well appointed, spotlessly clean. Spacious. Quiet. Comfortable beds. Amenities: Library. Tea House and Onsen Breakfast: Lovely breakfast spread. Delicious ramen. We would love to be back.

A huge hotel without any personal attention. No hello when you enter the shop of the hotel, this is the first time for my experience in Japan. Cleaning service is not optimal, still some plastics left behind on the desk between the guide. No tea bags in the room when we want to have a cup of tea, go to reception to get the tea bags and the first thing the staff asks is which room number, after that then I get the tea bags, no any apologies for no tea bags available in the room. The hot spring is huge but also a lot of people, very crowded, no space and no time to enjoy the hotspots spring. One very good thing, you can get an icecream after the hot spring.

The location is within easy walking distance of major attractions, subway lines, and great restaurants. The bed was incredibly comfortable,fantastic night's sleep every single night. Best of all, the staff were genuinely friendly and helpful, making us feel welcome from check-in to check-out. Would definitely stay here again!

This hotel is perfect if you don't want to walk far from Sapporo station and you need to leave early for the airport. Just a few minutes beside Stellar Place mall. Check in is strict as with all hotels in Japan at 3pm. The best part is the view. I got the room at level 34 facing north side of Sapporo and it was breathtaking. I booked 2 rooms and the staff was kind enough to accomodate my request for the rooms to be nearby. We got rooms next to each other. It was initially full booked and once I saw rooms available at the last minute, I took it. No regrets. The rooms are spacious too. Amenities are complete with both body and skincare products too. Breakfast was add on and we chose western cuisine. There were varieties but not that amazing. But the 360 view at the 35th floor restaurant is worth checking out.

Probably the world’s best hotel with impeccable service rendered by superb warm & ultra friendly professionals. We can behold the most awe-inspiring & panoramic view of Lake Toya ⛰️ right from the comfort of our hotel rooms, New haven of happiness discovered on earth 🌈 Most grateful to Ms Harada San (Front Office) 🩷🩵whom went beyond the extra mile 🛼🛼 to create wonders & innovate lasting beautiful memories 📸 for our 🎂 & wedding celebrations 🥂🍾 with her magical touches. WOW, it’s truly unforgettable for a lifetime 😘 This is definitely the best place which warms our hearts 💕 in Hokkaido Sapporo Lake Toya 🇯🇵 & we desired to call “home sweet home” 🏡 during an icy cool winter ⛄️❄️ 🧊 . Most impressive oishi & extensive buffet spread with succulent fresh seafood 🦞🪼🦀🐙🐠 & Hokkaido waygu beef 🥩🍖 for pampering indulgence. There’s even an onsen hot spring spa on site but we shy shy to use. Highly recommended, excellent job well done ✅