Spa İçeren Hokkaidō, Japonya Otelleri

First time travelling with my baby boy and the experience at The Risonare was wonderful. Full of fun activities, beautiful environment. The view was spectacular , my husband and I even got some time to pamper ourselves . Our room was spacious but the living room and corridor was quite old though. Given the price of our room, this is the only one thing we didn’t enjoy so much .

It’s a destination resort you should really plan for it however from the moment you have met the driver from Setsu at the Kutchan station and everything is beyond your expectations and impeccable service. Love the private Onsen experience yet the public Onsen is also not so busy at this time.  However I will definitely go visit and stay again during the winter time.  Two three four or more thumbs up 👍

I recently stayed at a hotel that I would highly recommend to anyone visiting the area. The location was incredibly convenient, situated right in the heart of the city, making it easy to explore nearby attractions. The facilities were exceptionally clean and well-maintained, which made for a comfortable and pleasant stay. One of the highlights of my experience was the breakfast. It was plentiful, with a wide variety of high-quality options to choose from each morning. I also thoroughly enjoyed the on-site hot springs. They were relaxing and provided the perfect way to unwind after a day of sightseeing. Additionally, my room offered a stunning view, which added to the overall enjoyment of my stay. Whether you're traveling for business or leisure, this hotel provides an excellent base with great amenities. I would definitely stay here again in the future.

Booked a room with private onsen and shared amongst 3 friends. There is valet parking upon arrival, and complimentary drinks and simple snacks at the welcome lounge between 3-10pm. They had a harpist perform at the lounge and dinner sometimes, it was very peaceful! Room was nice and comfortable, facing a nice view of lake Toya. Would have liked to be even closer to the lake as it turns out there is a field between the hotel and the lake. Temperature and size of private onsen js good, room facilities also great. Breakfast and dinner was wonderful, for dinner they serve a 6-7 course French styled meal on both nights made by Japanese ingredients. They had western and Japanese main plate options for breakfast with a buffet alongside too. Choices were plentiful and delicious. Staff generally very courteous and helpful, we had an issue with the hot water in our shower which they work very hard to fix. There was a random incident where one of the staff Yusaku was very rude to us at the Lumiere restaurant, he pretended not to understand English when taking our order for tea/ coffee, and even challenged us when we asked for lemon in tea, he said ‘what colleague?’ And ‘you want a piece of tea?’. Completely unacceptable for a hotel like this. The rest of the staff were nothing like that.

Wonderful boutique hotel with fresh, modern rooms. The building is very fashionable, the service is outstanding (Extra coffee pods? Shuttle to the supermarket? Daytime/evening recommendations? All covered!). Both the public and private onsens are clean and well equipped, including towels, facial serums and body lotion too. This might be the nicest hotel in town in every single way - with the kindest and most cheerful staff. I can only speak highly of the week we have spent here!

二世谷夏天去有夏天的好。首先人少空氣好，涼快，再就是房價低。這個酒店裝修中規中矩感覺像城市裡的麗思卡爾頓。房間少服務很到位。早餐是按份的套餐再加上自助，吃的還算是可以。晚上餐廳感覺廚房小性價比一般就到別處吃的。地理位置很安靜，我們是包車，但是沒車的話隔着雪道就是希爾頓所以交通應該不成問題，走過去幾分鐘中間還有個滑雪商業區，夏天也有幾家飯館開着。冬天應該很貴但是二世谷滑雪真比禾木要好嗎？當然這個酒店相當於有自己的單獨一條纜車，絕對的滑進滑出。比柏悦小很多安靜很多人少很多，但是建議晚上去那邊坐纜車上山再往下走，看下大師設計的燈光展，很漂亮。

We stayed for a night and this property exceeded expectations. It is spotless and you dont need to leave at all. It is so well run and the service is so personalized, from which bus you are taking back into town to what allergies you have, all staff members take note of your preferences. Especially want to thank ***** for making this stay so memorable! Food is also very wholesome and seasonal. Could not fault this place if you tried!

什麼都挺好的，餐食很精緻，儀式感拉滿，不過就是吃精緻，實際口味和食材普通，無功無過。整體體驗給予肯定。預訂前，在評論區看到過帶小孩的收費不超過1000一位，我結算時，看到價格都驚呆了，一位小孩每晚差不多加了4000人民幣，我們帶了兩位小孩一晚加了8000人民幣，相當於一晚房費，我特別想知道酒店是一直這麼收費的嗎？我們住了兩晚，加了差不多16000人民幣，我們在攜程預訂的房型還不包晚餐。簡直當了冤大頭。僅給後面的國人同胞一個參考，不是一定要住，可以不住。酒店方方面面都可以，公區還算漂亮，房間大但是缺乏設計感。比較居家吧！但是設施少，不適合親子，價格對親子勸退。在日本京都住了柏悦，非常好的酒店，小孩就衹收了早餐費，碧之座收小孩的費用太誇張了。另外，酒店旁邊的支笏湖挺漂亮的，衹是這裏的交通真的不方便，酒店在千歲機場有接送，下午衹有16:45分，衹有一個時間，想銜接上真的有點難度，我們打車去因為晚上車很少，打的大概500人民幣。從酒店打的去札幌JR1000人民幣左右。因為預訂時，可以參考的訊息太少，所以把我原來特別想了解的訊息發佈給大家參考。

What a lovely stay to sum up our travel in Hokkaido! We booked a night at this Hotel as our flight was first thing in the morning and it didn’t disappoint! Everything was perfect! The room has a lovely Japanese vibes to it. It is spacious, very clean, the bed was huge and the mattress so comfy. The window overlooks the runway. The personnels’ service was tip top! And the onsen was the icing to the cake. The room provided bath robes, yukatas and lovely pairs of japanese slippers. My girls utilised the gym too! The Airport is lively and has many stores selling all kinds of things including souvenirs and food! It’s just convenient! We just wished every hotel is like this one. Thumbs up Portom!

We would like to extend our deepest appreciation to Ms. Tamori Minatsu for her exceptional help during our recent stay. Upon arriving at the hotel, we discovered that we had left a bag containing a wallet, cash, and cards at a restaurant in Kamikawa, nearly three hours away. We approached Ms. Tamori for help. She listened attentively to understand our situation. The she contacted the restaurant to confirm that the bag had been found. The next day, she went above and beyond by helping us arrange for the bag to be safely delivered to our hotel in Sapporo. Thanks to her efficiency, kindness, and genuine concern, a potential disaster turned into a heartwarming reminder of the hospitality and warmth we experienced in Hokkaido. We are truly grateful for her support — she made our trip not only smooth but also deeply memorable.