Bar İçeren Kyoto ili, Japonya Otelleri

Personel yardımcı olma konusunda zayıftı. Sabaha kadar odanın dışından, borudan su sesi geldi, odamız 2. Katta olduğu için alt kattaki (sanırım çamaşır odası) sesi geldi.

Tesisler: Otel uygun maliyetlidir. Odada buzdolabı, çamaşır makinesi, bar ve bodrum katında buz makinesi bulunmaktadır. Giriş yaptığınızda ücretsiz bir içecek alacaksınız. Tesisler çok temiz. Çevre: Karşısında FamilyMart marketi ve yanında eczane var. İstasyona biraz uzak olduğunu belirtmekte fayda var. Yürümek on dakika sürüyor ve bavul sürüklemek sakıncalı. Servis: Servis özenli ve ön büro personeli her geldiğinizde gülümseyecek.

I've been to Japan more than 5 times and have always stayed at the Royal Park group hotels as I've always had good stays. However, this was the worst experience I've ever had with the hotel reception. We booked two rooms (exactly the same standard twin room) and upgraded one room from the 2nd night onwards of our 5 nights stay. On the 2nd day of our stay I went to the hotel receptionist (it was a different person who checked us in and registered the room change) to change the room and realised then that we mixed up the room that was to be changed as we were travelling as a family. I tried to explain it to the person at the counter but was shocked to be treated so rudely instead. He even threw the change of room slip on the counter and refused to talk to me at all even after I kept apologising and saying I didn't understand what was being said and to explain to me what happened. I was so traumatised after this experience and will never be going back to the Royal Park franchise anymore.

My experience at Rhiga Royal Hotel was deeply disappointing. At hotels, I encountered many staffs (almost all) who appeared indifferent, cold, and emotionally detached. There were no smiles, no warmth, and no sense of welcome—only rigid, mechanical interactions. Despite paying a high price for accommodation, I felt like an inconvenience rather than a valued guest. Japan was once famous worldwide for its exceptional service culture and gracious hospitality. Based on my recent experience, that reputation no longer holds true. What remains is efficiency without kindness, politeness without sincerity, and service stripped of human warmth. This was not just disappointing—it was disheartening. The hotel appears to be quite old and poorly maintained. The condition of the room shows clear signs of long-term wear and neglect. As shown in the photo, the door frame and lock area are visibly damaged, with peeling paint, cracked surfaces, and poorly repaired sections. This is not a minor cosmetic issue but a sign of aging infrastructure that has not been properly renovated. The overall atmosphere feels tired and neglected, and the property would greatly benefit from serious renovation and refurbishment.

The location was great just 10 minutes walk from Kyoto Station East Exit.Next to a Avanti Mall that you can go to subway through underground route.Free drinks and snacks for hotel guest at lounge from 10am to 530pm. There is free luggage storage at level 1. Only thing is that room seem a bit dusty for those with sensitive nose. Bed and pillow is a bit soft for those that like firmer type.

Sakin bir mahallede ve konumu Kyoto İstasyonu'ndan biraz uzakta, bu yüzden biraz garip ama Fushimi Inari Tapınağı'na bir gece yürüyüşü için iyi. Personel gerçekten cana yakındı ve rahat bir konaklama geçirdim!

Top notch experience for my first time staying in Kyoto. This was also the biggest room hotel room I’ve stayed at in Japan. Tasting the top sakes of the country was a world class experience. I can’t wait to stay again.

is my 2nd time staying at Cross Hotel. Location was perfect among the shopping streets and restaurants.  but this time, when we reached the hotel, we have to do self check-in with the machine. previously was not like that. which I find it very unfriendly and not warm welcoming. Is always good to have someone at the reception to receive and check in for you. Instead of ownself scan your passport for the entire family when you have a group of travellers. We have 2 older children together but unfortunately we couldn't get a joining room for our convenience. Otherwise all are good. 

We had connecting rooms right at the end of the hotel leve. The air heater is not working very well although there is an air purifier provided for each room. So at night it became very cold. Location is very good close to kyoto station and bus terminal. Breakfast buffet or Japanese swt meal is provided.

Good location, only one stop to the shopping spot, and surrounding got many hidden gem of local restaurants which is worth to try, very easy to find the hotel after came out from mrt. I’m really enjoying the stay and breakfast, it’s was localised breakfast and I’m loving it! Next time I’ll stay this hotel again with my family!