Yilan Kaplıcalı Otelleri

The hotel was very clean and the staffs were very friendly. Breakfast was good but could have more variety or change breakfast sets for people who stayed longer. Overall, a very good hotel with good location and walking distance to good food and bakeries.

My husband and I stayed at this resort for one night and we greatly appreciated Ishi Chen, Nancy Wu and Peggy Wu’s help. We are an old couple with medical issues and the room we received upon check-in was starting to cause my allergies to flare up. Upon speaking to Nancy and Peggy, they listened to my concerns and reported to Ishi, who helped us change our room. As my allergies can cause severe issues to my body, we were afraid that we wouldn’t be able to enjoy the rest of our trip in Taiwan. But with the help of them, I didn’t experience an allergic reaction and was able to enjoy the rest of our trip. Ishi, Nancy and Peggy were extremely professional, responsible and kind, so that we could create such precious memories on our trip. Thank you so much.

Though the location is a bit inconvenient and there's no convenient shop nearby, it really served as a getaway from the city. The room is a bit small, especially the toilet, but the view is marvellous. As for the buffet, it's decent but not much changes for the 3d2n stay. There's diy workshop and evening performances to keep you accompanied for the day. In addition, the open-air hot spring bath is a must to go.

In my estimation this is the best hotel in Jiaoxi, and perhaps in yilan (if we are considering facilities). First, it is just a few minutes walk from Jiaoxi train station, as well as some of the public hot springs around Jiaoxi, so very convenient. There are also a few restaurants nearby at various price ranges. Second, the room is pretty nice, they have a personal hot spring that you can relax in while partially being outdoors. Third, the hotel includes not just the facilites at Wellspring but also at nearby Just Sleep, which includes an indoor onsen, if that is more your style. Just Sleep also has a gym (Wellspring does not). They also offer some drinks and snacks at both hotels. During ”happy Hour” at Wellspring, they offer wine and some more variety of snacks, which I appreciated. But the main ”perk” of the Wellspring is the rooftop pool. There are actually two pools, so they offer a nearly 360 degree view of the surroundings, and on a clear day you can even see Guishan Island in the distance. Though the view isn't as good as, say, the view of the Taipei 101, it's still quite nice. And it's not like there are a lot of rooftop pools in other parts of Taiwan. And there is both a cold pool and a hot pool (hot spring). Finally, I think the buffet breakfast is pretty good quality, one of the better ones I have had in Taiwan for sure. They have a variety of hot food and cooked food. Overall though its a tad expensive, for a five star in Taiwan its probably cheap.

Good location with 24 hours snack bar provided. Love the hot spring bath!

This seems to be a fairly new hot spring hotel. The overall vibe is simple and stylish, and the staff are very Taiwanese-style warm and attentive, which makes traveling back home feel really relaxing. The only downside is that the room is quite small, but land prices in this hot spring town are probably high, so it’s understandable. The breakfast is rich and delicious. I’d definitely stay here again next time.

All of us, including the child, enjoy the private hot spring pool in the room. The hot spring spa pool in the building 2 is also great. Few minutes walk you can found restaurants, and a few steps there is family mart located near the hotel

Spotted unclean cup in the washroom. I think with some white toothpaste. The towel side is “peeling” off Okay I didn’t inform hotel on the spot. I just don’t use it and lazy to complain But good that all the water is from spring water. Which I like it. The cleaner was very polite and I think better than the front desk. Haha

The dinner provided is excellent but too much in terms of quantity. Every night , we were served more than 10 dishes each night . Although the dishes are delicious, its way too much

First of all, this is a very old hotel that has seen truly better days. While maintained well, it has retained it's original furnishings and decor from the 1980s and 1990s. Staying here reminded me of my childhood travelling with my family in the 80s. The actual room does not look anything like the ones shown on the website. The hard floors mean you should wear their slippers or bring your own room slippers. The hot spring water advertised is just hot spring water pipes that go into your bathtub. There is a step that emulates hot spa step in the bathtub. The breakfast was good with nice braised meat and eggs that you can put over your rice or porridge. There's also hot soy milk. But no hot tea, only coffee. The staff look tired but hard working. There was a grumpy older lady receiptionist when we checked in and she was pretty rough in the check in process. E.g. ”if you don't put a number here, and you leave things in the hotel, we'll just throw them away! Just to tell you first.” Room was quite small or cosy, depending on your perspective. The only thing new was the air-conditioner. The TV set had all the settings for channels but none worked. Internet wifi was not quite working too.