Wi-Fi Olanağına Sahip Birmingham Otelleri

"After a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room . The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it. I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests. After being woken up at 9am from the workers, I tried to get some more sleep. The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm. This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived."

"Perfect hotel in the centre of Birmingham. Beautifully decorated, attentive and polite staff and a super comfortable bedroom. Will be staying again."

"Great services with warm welcomes whenever we walked past the receptions. Adequate and clean utensils in the kitchen areas, and even bins are enough for staying 3nights. A movable table was under the desk so we could just pull it out to have our meals easier. It’s also nice that cups are provided in the bathroom. Nice view on my sixth floor room."

"I had a really lovely stay at this hotel and would happily go back. The room was spotless, comfortable, and surprisingly quiet, which made it easy to actually relax. Staff were genuinely friendly and helpful without being overbearing, and check-in/check-out was quick and smooth. The location was super convenient, close to everything I needed but still felt calm. Overall, great value for money and a very easy, pleasant stay."

"I had a pleasant stay at Novotel Birmingham Centre. The hotel is very well located in the city centre, within walking distance to Broad Street, restaurants, and key attractions. The room was clean, spacious, and comfortable, with a good bed and practical layout. Staff were friendly, professional, and helpful throughout my stay. Breakfast offered a good variety and was well organised. Facilities such as Wi-Fi and the gym were useful. The only minor downside was some street noise at night due to the central location, but it was manageable. Overall, a solid and reliable choice for both business and leisure travellers. I would stay here again."

"Friendly staff, speedy check-in, we got a spacious room with two double beds for a very good price. They provide amenities like tooth paste and razors for free on request. Everything is neat and clean. The only funny thing is that part of the shower door was removed for our room and water can get everywhere… but overall great experience!"

"A very classy room I actually turned up slightly earlier than expected as my train was early to Birmingham. So I press to tell if I could check in early at around midday and they were more than happy to check me in however I decided to drop off my luggage and attend a meeting. The staff are very helpful and pleasant, and I had my usual additional request of having a room facing the canal. Unfortunately I was given a room on the opposite side to what I requested however went back down to the reception and the staff was so helpful in getting that sorted are they actually gave me the right room?"

"Room is very basic and in excellent location for what I needed being close to family Our room had glass in the floor on arrival and the toilet seat was severely cracked which we didn’t notice until children had been put to bed and we was offered another room but swapping room wasn’t an option as the other room was on the top floor and children where already asleep , the glass was quite large chunks which had been missed as was beside the beside cabinet and I was able to pick them up myself cleanliness was ok but could be cleaner carpets wasn’t vacuumed very well , bathroom was clean but as mentioned toilet was damaged and quite dangerous and if sat on would cause damage to skin Bed was clean but possibly the worst bed I’ve ever slept in , lumpy horrendous mattress Safety is a bit of a concern as the main door to hotel is open all night and not always manned so anyone can enter and wander around which caused me some concern Over all the hotel is cheap and basic and was a clean bed for a night wouldn’t recommend for a nice stay away but suitable for a overnight cheap bed"

"Arrived at 1pm to check in and was happy the room was already ready with no extra charged.Friendly staff at check in.Discount rate for guests for parking at £11 at the nearby carpark and you can go in and out as you please.Just need to scan the qr code to pay when you check out.Breakfast was basic but it came free with the room.Room was nice and clean.Would definitely stay here again if your staying with your car.Walking distance to everywhere."

"Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared."