Wi-Fi Olanağına Sahip Como Otelleri

Şimdiye kadar kaldığım tüm pansiyonların EN İYİSİ. Resepsiyondaki ve barda çalışan tüm personelden çok memnunum, özellikle Joana'ya ve check-in ve check-out işlemlerimde ve 5 günlük konaklamam boyunca bana yardımcı olan 3 genç adama özel teşekkürler. Tüm ücretsiz banyo malzemeleri, olanaklar, kahve, meyve suyu, su, atıştırmalıklar, ekmek ve kekler beni çok mutlu etti ve şaşırttı ve okuma/oyun odasında piyano, gitarlar, ukulele, Nintendo Switch'li TV, kitaplar, oyunlar vb. olması hoşuma gitti. Ayrıca kimlik belgemizle powerbank ve kablosuz internet kiralayabilmemiz de çok hoşuma gitti. Ayrıca çok güzel etkinlikler de vardı, örneğin bira pong, aile yemeği ve daha fazlası. Sadece birkaç önerim var: yatak başı sehpası biraz daha büyük olsaydı ve telefonumuzdan başka birkaç şey daha koyabilseydik çok daha iyi olurdu, ayrıca odada ceketlerimizi ve havlularımızı asabileceğimiz duvar askıları olsaydı. Böylesine güzel ve harika bir konaklama için çok teşekkür ederim. Ayrıca birçok harika insanla tanıştım. Kesinlikle kısa sürede geri geleceğim❤️

There the stairs was OK, but the things about the room service is really bad because we ordered food after midnight and they bring it. It’s already made and it’s dry and really bad. The chicken was too much hard and it’s just a club sandwich. But overall the place and everything in the Cleaning and they are friendly nice people, but the first guy who has welcome us. I think he is too much rude. 

L’hôtel est situé dans une zone industrielle, à environ 10 à 15 minutes en voiture du centre de Côme. L’établissement est récent, propre, avec des installations modernes et bien entretenues. On sent une volonté de viser un standing plus élevé, peut-être celui d’un 5 étoiles selon le directeur. Malheureusement, certaines pratiques vont totalement à l’encontre de cette ambition. Le parking est facturé 18€/jour, ce qui me semble exagéré étant donné l’emplacement hors centre-ville et la présence d’un grand parking gratuit pour d’autres usagers (notamment les joueurs de padel). Cela donne l’impression que les clients de l’hôtel sont pénalisés sans raison valable. Le petit déjeuner est très limité pour un hôtel de ce niveau : le buffet est incomplet, certains plats sont payants et doivent être commandés séparément, et il n’y avait même pas de jus d’orange, ni sur le buffet ni à la carte — seulement de l’eau et du lait. C’est loin des standards d’un 4 ou 5 étoiles. Les capsules de café dans la chambre sont facturées 1,50€, ce qui est surprenant et décevant pour un établissement qui prétend offrir un service haut de gamme. Dans la grande majorité des hôtels 4 ou 5 étoiles, ce genre de prestation est inclus. Cela donne une impression de mesquinerie, en contradiction avec l’image que l’hôtel essaie de projeter. Le point le plus dérangeant : le personnel est entré dans ma chambre le soir, sans m’avoir prévenu, pour effectuer un « service de rangement ». Je n’avais rien demandé, et j’ai constaté que certains de mes effets personnels avaient été déplacés. Je n’aime pas que l’on entre dans ma chambre sans mon autorisation explicite, ni sans m’en avoir informé au préalable. Cela m’a mis très mal à l’aise. Qu’un ménage soit fait le soir peut être un service apprécié par certains, mais il doit être clairement annoncé ou demandé. J’ai exprimé mon mécontentement au directeur. Plutôt que d’écouter mes remarques, il m’a répondu de manière condescendante, insinuant que je n’avais « pas l’habitude de fréquenter des hôtels 5 étoiles » et que ce genre de pratiques était, selon lui, tout à fait normales. Une réponse hautaine et déplacée, loin de l’accueil et du professionnalisme attendus dans ce type d’établissement. En guise de compensation, le directeur m’a offert la capsule de café à 1,50€. J’espère que cet avis aidera les futurs clients à avoir une vision plus réaliste de cet hôtel. Pour ma part, malgré la qualité des installations, je ne le recommanderai pas. Le service client, l’écoute et le respect de l’intimité ne sont pas au rendez-vous.

Comfortable bed, clean room, good breakfast, excellent location. It’s just right next to the duomo and 5 minutes walk to the lakefront. There are 3 of us. So I booked a duplex room which has two floors. There’s a king bed on the upper floor and a sofa bed on the lower floor. But there’s only one toilet on the upper floor. So it’s quite inconvenient. It would be wonderful if there’s one more toilet and wash basin.

The entire staff was very friendly and helpful when it came to our questions & assistance. Location is great, right at the heart of Como Lake shoreline and a 5 minute walk from the Como Lago train station. The restaurant has excellent food and big portions compared to other local restaurants. Would definitely stay here again! 🤩

The hotel was clean and very well maintained. The bed was great and comfortable. We had the room in the attic. I would say it’s slightly less than what I would have expected for the price given that we didn’t have any windows looking out. The location was fantastic. Super close to the lake and really nice restaurants. Furthermore, the train station was also a 5 minute walk away should you need it. Would’ve been nice if the breakfast was included and/or reasonably priced.

The stay at the hotel exceeded my expectations. The cleaning was excellent. Breakfast was good. Additionally, it was possible to have coffee or tea in between. I'm very much satisfied and can recommend this hotel! The only thing to be inproved is internet connection, which worked just occasionally but practically either didn't work or was very very slow - if you have no local sim card, it may be a crucial point for you.

Wonderful location that is close to (1) Ferry terminal, (2) train station, (3)Brunate funicular, (4) City Center plazas.

Konumu gerçekten çok iyi ve patron nazik. Temel olarak su, çay, kahve, havlu ve sabun hazırlanır, ancak şampuan gibi duş malzemeleri getirmelisiniz! Konaklama biriminin altında bir restoran var ve göle çok yakın!