Park Yeri İçeren Cambridgeshire, Birleşik Krallık Otelleri

"My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues. Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected. I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping. Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place. An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay. I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue. Unfortunately, based on cleanliness alone, I would not rate this stay highly."

"Spacious, clean and quiet room and toilet even though next to motorway and service station. Only an hour to North west London"

"The location is great, very convenient to Cambridge University and River Cam. There was a small issue that the door was not working and the staff helped switch room promptly. Nothing to complain. The corridor was a bit smelly likely due to renovation. Enjoyed the whole stay!"

"Even get some trouble when I check in,but still the best hotel in Cambridge,staff is so pro and kind!"

"The room is in good size and is suitable for my family of three. The room is clean. A Tesco express is just within 3 minutes' walk."

"Stayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area."

"Very basic but extremely comfortable. Good service, lots of hot water and really comfy bed. Perfect for breaking up a long drive with jet lag!"

"This is a very retro and very beautiful hotel. The boy at the reception was very friendly and recommended travel routes for me. The breakfast was also good. If I travel to Cambridge next time, I will still choose this hotel."

"We had an outstanding stay at The Fellows House Cambridge, Curio Collection by Hilton, made even more memorable by the excellent service from Nish. From the moment we arrived, Nish went above and beyond to ensure everything was seamless and comfortable. Her professionalism, attention to detail, and warm hospitality truly stood out and elevated my experience. It’s rare to come across someone who takes such genuine care of guests, and Nish’s dedication made me feel valued and well looked after throughout my stay. I highly recommend this hotel, not only for its great facilities but especially for the exceptional service provided by Nish. We’ll definitely return!"

"Oldukça iyi bir kahvaltı. Odalar geniş ve temiz. Banyolar, doves'un en iyi yıkama ürünleriyle donatılmıştı. Akıllı televizyonları olmadığı için Chromecast'imi televizyona bağladım. Bunu yapmaya karar verirseniz, WiFi'nin Chromecast işlevini desteklemede zorluk çektiği için eşinizin telefonunu etkin nokta olarak kullanmanızı öneririm."