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Yayınlanma tarihi5 Ağu 2025
Misafir Kullanıcı
We booked the best room on the top floor and spent 7 nights at this high end and extremely expensive ryokan/hotel. Here are the pros and cons:
PROS: The food is amazing in terms of presentation, gastronomy and service. The place is immaculately clean. The views a fantastic! We got comfortable Yukatas and overall the place has a very nice traditional vibe.
CONS: They seem to be completely inapt in hosting people who don’t speak Japanese. No one speaks English at this place. None at all! They write that we can “press 9 and call the reception”, but once you do it – you can’t have any conversation with anyone at all. Even when you get down in person to the reception, no one can really communicate with you, even with Google Translate.
They exhibit zero flexibility. The approach is – it’s our way or the highway. All is extremely polite, but no left, no right! Can we have a laundry service arranged? The answer is “no!”. Can we communicate with you via WhatsApp or email? – No! Can we come later to breakfast? No. Can we have dinner at a later time, since we can’t come earlier just this one day? No! Basically, if you want to sleep a bit later during your vacation – forget it! Either show up at 8 or 8:30 am for breakfast, or go hungry! Can we buy your Yukata? – No! Also, we were asked to indicate every day what time we intend to go out – something that adds pressure, as on vacation one may want to improvise, rather than plan ahead their outings.
Given that this place charges exuberant prices, the lack of the most basic hospitality features (communication, laundry, customer-focused flexibility) is astounding! We now staying at another Ryokan, 90 minutes away and see that everyone can speak some English and the place is much more focused on the needs of a foreign traveler, as opposed on preserving the holy rigidity of an existent system.
Daha Fazla Göster
Gecelik başlangıç fiyatı:67.266 PKR
Yayınlanma tarihi24 Ara 2025
drdee
- A very beautiful hotel and room. From check in to check out, everything was top notch, and I would give it a solid 5 out of 5.
- The staffs were very helpful during the check in process, making it fast and simple. The room was fabulous and truly worth the money. Very clean, pleasantly scented, and looking new and well maintained.
- Breakfast was simple yet very filling, with many items provided. It was the same on the second day, but that was not an issue. The chef and staff prepared the meal fresh and served it to our table, and enjoying breakfast with such a beautiful view made the experience even more special.
- The check-out process was also quick and hassle free. After check out, they even took care of my luggage safely while I went on a short trip to Asahi and returned later to collect it. The hotel is not too far from Otaru Station. Just a straight walk down the road.
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Gecelik başlangıç fiyatı:22.022 PKR
Yayınlanma tarihi29 Kas 2025
Chia Thiam Hock
Had a very enjoyable stay at Granbell Hotel in Japan. The hotel is clean, pleasant, and has a comfortable atmosphere, which made the whole experience relaxing.
The staff were consistently nice, polite and very helpful whenever assistance was needed. The lobby and common areas felt well-maintained, and the overall environment was welcoming.
One particularly convenient feature is the hotel’s water dispensers, offering free-flow cold and room-temperature water, which was great for refilling bottles throughout the day. Overall, it is a hotel worth recommending and one to consider staying at again in the future.
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Gecelik başlangıç fiyatı:24.298 PKR
Yayınlanma tarihi10 Mar 2025
Misafir Kullanıcı
Excellent service makes you feel like home. Hotel facilities and ambiance warms your heart. Highly recommend to stay in this hotel. Hope I can revisit this hotel in near future.
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Gecelik başlangıç fiyatı:20.449 PKR
Yayınlanma tarihi28 Kas 2025
Anonim Kullanıcı
The location is not at the central Otaru but it is about 15 minutes drive to the central attractions. Service is not the best. Check-in strictly at 2pm. Arrived close to 1pm but was told cannot check-in and need to wait until 2pm. Came back at 1.40pm still told the same statement to wait until 2pm. The upside is the hotel is directly connected to AEON mall. Don't expect much from the AEON. There are around 6-7 eateries only. You can buy some fresh stuff if you like. There is post office in the AEON mall which you can mail you things back. Parking in the hotel is not free. Chargeable at ¥1,650 per day with multiple entry allow. Breakfast option is not great. You can get better food outside for the pricing unless it is included in the room package.
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Gecelik başlangıç fiyatı:15.813 PKR
Yayınlanma tarihi15 Oca 2026
Artur Gataulin
The hotel is in a good Location near the chanel. Very nice beer brewery with a big variety of beer is just across the Chanel . Fish market and train station in 10 minutes by steps.
There is the perfect big onsen on the top with great view on the sea. All three days I visited it I was alone.
Breakfast was ok, but not as gorgeous as I expected.
The room was clean and quite big. The furniture is a little old but in good condition.
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Gecelik başlangıç fiyatı:22.477 PKR
Yayınlanma tarihi30 Eyl 2025
keylimedonut
The shuttle service provided by the hotel was very convenient, we made good use of it everyday.
The room was spacious and nicely furnished. Having a private bath was definitely a plus.
Breakfast was excellent.
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Gecelik başlangıç fiyatı:32.370 PKR
Yayınlanma tarihi18 Oca 2025
ScudLim
Cozy Inn is superb, can easily be reached by bus or by car. Plenty of parking spaces. Room is big and clean. Close to Aeon and Daiso. Walkable to the canal if you are not driving. Check in uses machine and strictly only after 3pm, so do not come early. Overall, I highly recommend!
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Gecelik başlangıç fiyatı:15.688 PKR
Yayınlanma tarihi16 Haz 2025
Misafir Kullanıcı
This apartment offers a practical and comfortable stay, especially for those looking to explore Otaru on foot. We appreciated the basic utensils and cutlery provided, making it easy to prepare simple meals. The thoughtful inclusion of toothbrushes and toothpaste was a nice touch, and the microwave was handy for quick reheats.
Comfort is well-addressed with one air-conditioner and a heater, ensuring a pleasant temperature regardless of the weather. The washing machine was a huge convenience, and we had options for drying clothes either on the hanger stand inside the room or on the balcony.
The location is a major highlight, being within easy walking distance to both Otaru Canal and Sakaimachi Street. We also found it convenient to have a Lawson and various eateries nearby, though it's a good idea to check their opening hours as they can vary.
Important Considerations for Your Stay
While the location is excellent, it's important to note that the road leading to the building is steep. This could be particularly challenging if you're driving, and we would not advise driving during winter due to the road conditions.
For those with a car, there are two parking areas available. The closer one has three slots, while a slightly further option offers approximately 12 slots. Keep this in mind, especially if you prioritize a closer parking spot.
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Gecelik başlangıç fiyatı:10.804 PKR
Yayınlanma tarihi18 Eyl 2025
Misafir Kullanıcı
Situated at a quiet area, have to walk a fair bit to reach the canal area. Walls were thin and can hear noises, especially when others check in late. Do NOT park at their basement carpark if you drive a large vehicle, the entrance is very tight and so is the carpark. You have been warned.
No TV in the room, water pressure, heater and air conditioning ok.
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Gecelik başlangıç fiyatı:21.111 PKR