Spa İçeren En İyi Ashigarashimo District Otelleri

第一次體驗這種純日式旅館，雖然衹是匆忙的住了一晚，但體驗十分豐富多彩。服務人員熱情且貼心，雖然幾乎全靠翻譯機和肢體語言，也並沒有影響我們交流。負責照顧我們的阿姨會耐心幫我們換裝，提醒我們去欣賞櫻花，問問我們去哪玩，感覺特別像自家親戚在照顧來旅行的孩子。這大概就是家庭旅館的含義吧。晚餐和早餐都十分美味，且充足！女生真真是吃不完啊！在得知我們有人生日，更是得到了手寫的祝福卡片，感動極了！我們朋友約好下次要多留點時間再來這裏！

Excellent service with professional staff, provide care to guest in each touch point. Beautiful scenery in public and private onsen. Restaurants provide quality food in japanese and western style. Highly recommend.

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

Overall an ok stay. A bit hard to find, very limited English spoken by the staff which led to some confusion (even for the representatives who were assigned to us by English speakers). Felt quite formal and not that warm Room was more or less as expected, and the dinner and breakfast meals were quite elaborate. Felt that breakfast was actually the stronger meal of the two, so wasn’t necessarily worth it to pay extra for dinner. I’d likely skip doing dinner in the future. The room attendant who helped us was very kind and attentive, although we had a bit of language barrier given we don’t speak Japanese. The big disappointment was even though the ryokan is advertised as allowing guests to book one of the larger hot springs on the property for private use for 45 minutes, we weren’t able to do this. We arrived within the designated check in time and were told that it was all booked up for the day. There was no way to book in advance and we were only staying for one night, and they didn’t try to accommodate allowing us to book at all for the next day before checkout. This really hampered the experience overall - we weren’t that interested in using the gender segregated facility (was traveling with my partner who is the opposite gender) as we wouldn’t be able to spend time together, and the tub in our room was quite small. They should amend this policy to allow all guests to book a private hot spring time or not advertise it as part of the room! Feels like we got cheated out of the service and we weren’t offered anything else as an alternative. I would have booked another ryokan had I known this were the case - there are many others in Hakone which are much better value and have nicer / newer private facilities for around the same price. I wouldn’t recommend Yama no Chaya given this was a big part of what we thought would make it a good experience

Hakone Hotel is a historic piece of Hakone and has maintained its elegance over the decades. It has spacious rooms with comfortable beds and if lucky, great views of the lake and Mt. Fuji. The onsen are a nice touch, and included for guests with minimal charge, 150 yen per da, and seems to be compulsory. The breakfast is simple, with an order main dish, and buffet for the additional options. The French toast is amazing. The staff is extremely helpful and speaks English relatively well. The hotel offers free welcome drinks and free soft drinks, coffee, milk tea, cocoa, and more throughout the day. The location is perfect for getting on the lake cruise, which takes you to the shrine in 5 minutes, the cable car in 25 minutes, which goes onward to the steam vents. There are limited restaurants nearby the hotel, but there's an excellent Indian place right next door, a Japanese food truck that makes great grilled chicken yakotori, wagyu beef, and a Mediterranean that i didn't have an opportunity to try. This is an excellent hotel and somewhere I'd stay again. It does take about 40 minutes by bus from the train station, but worth the effort.

Booked with private onsen - best part of the hotel! The public onsen was never busy when we went and perfectly enjoyable. The nearby one that guests have access too offers more onsen options and is worth the 3 minute walk over. As others say, the buffet isn’t great. Most food is cold - so pick options you expect to be so (sushi etc) for the best option. The service was very good and the staff very helpful and friendly.

Ailem bu otelde kalmaktan gerçekten keyif aldı! Personel güler yüzlü, nazik ve yardımsever. Oda temiz ve ferahtı ve odamızdan Fuji Dağı'nı görebiliyorduk. Bahçe geceleri çok güzel ve Fuji Dağı'nı izlemek için de harika bir yer. Açık büfe akşam yemeği harikaydı ve kaplıca deneyimini çok sevdik! Otel, çıkış yaptıktan sonra bizi en yakın Ubako istasyonuna götürmek için ücretsiz servis otobüsü bile sağladı. Kesinlikle tekrar burada kalmayı umuyoruz!

숙소가 고라역 근처인데, 힐링만 하러 오기에는 아깝네요. 고라역까지 온김에 꼭 리프트타고 올라갔다오는게 좋은데, 료칸이라 그것도 아까울수있어요. 조식은 뷔페식이고 괜찮았고, 석식은 술하고 음료 많은데 식사는 좀 적은감이 있어요. 바로앞 편의점인 것도 좋고, 방에 욕실있는곳이 정말 좋았습니다.

部屋内の冷蔵庫がすごく汚かったです。開けてすぐ気持ち悪くて閉めたので埃かカビなのかはしれませんが…冷蔵庫の中も掃除した方がいいかと思います。 冷蔵庫すぐ上に置いてあったティーポットにも茶かぶと水が残っていて洗ってないかなって…思って使えませんでした。 また、夕ご飯の際に外国人の従業員の方が自分に聞かずに茶道具等を持って行かれてしまいました。温泉上がりにお茶も飲みたかったんですが、一旦下げる前には聞いて欲しかったです。後、出る際もドアも閉めずに出て自分が立ち上がって閉めました。 上記の3点以外には温泉施設も部屋へ案内してくださった方もとても親切だったので不満はなかったです。

Великолепное расположение, 5 минут до станции поезда (который правда находится в горах, так что если есть возможность, то переправьте тяжелый багаж сервисом доставки). Захватывающий вид на горы, деревья и другие рёканы. Великолепные общие онсены, везде цветущие деревья, лепестки красиво опадают при ветерке, идеально чтобы расслабиться в источнике и насладиться видами. Прикрепила фото платного приватного Онсена на открытом воздухе, бесплатные в два раза больше по размеру и такие же красивые. Комната традиционная, аккуратная и светлая. Завтраки и ужины просто шикарные, очень много различной еды предлагают, и все выглядит настолько красиво насколько и вкусно. Каждый день приносят разные юката, так же заменяют белье и убирают номер. Сам отель не выглядит как традиционный снаружи, но внутри просто идеальный, тут была самая шикарная курилка которую я когда либо видела.