Lüks Kunming Otelleri

"昆明古滇半山温泉酒店的入住體驗完全超出了我的預期，必須給個大大的贊！👍 酒店園林環境真的太棒了，沿着石板小徑漫步，四周綠樹成蔭，各種熱帶植物錯落有致，處處都是景。我入住的是彩雲軒單卧温泉別墅，私密性很好，最驚喜的是別墅自帶泡池！清晨、傍晚泡個温泉，聽着鳥鳴，聞着花香，水波映着樹影，這種親近自然的感覺太治癒了。 工作人員的服務也特別貼心，從入住引導到日常問候都讓人如沐春風，能感受到酒店每位工作人員的真誠和熱情。 早餐出品很精緻，尤其是那碗地道的米線，搭配特色醬料，放在藍色餐墊上顯得格外有食慾，開啟元氣滿滿的一天。 整體來説，這裏將自然景觀與度假體驗完美融合，是放鬆身心的理想選擇，強烈推薦！"

"10/10 will book this hotel again in Kunming!! The location is right smack in the city centre, easy to get around to Nanpibg street by foot (10 mins walk), shuncheng shopping mall. A lot of eateries nearby, no need to worry about it. The hospitality of the staff is also amazing as well, making our stay unforgettable."

"It had been 20 years since I last visited Kunming — I was just 7 years old back then. This time, I came back for something truly special: to propose to my girlfriend on Qixi Festival, China’s Valentine’s Day. Given how much this moment meant to me, I wanted everything to be perfect. That’s why I chose the Grand Hyatt Kunming, a brand I’ve always trusted, and booked a Deluxe King Room with Club Access for August 28–30. The first night started well. We stayed on the 26th floor — even though the room was near the elevator, it was surprisingly quiet, and the layout and lighting made it feel warm and comfortable. Everything was off to a good start. But things took a turn the next day — the actual day of the proposal, August 29 — a day I had been planning for a long time. We were given a room on the 24th floor, and from the moment we walked in, I could tell something was off. The layout felt awkward, and the room was noticeably warmer than the night before. I turned on the air conditioning, but it didn’t seem strong enough. I even checked with the hotel staff that afternoon and was told the room was “standard size.” After the proposal (which thankfully went beautifully!), my fiancée and I left the room around 9:00 PM for dinner. Before leaving, we set the AC to 16°C, hoping we’d come back to a cool and comfortable space. But when we returned around 11:30 PM, the room temperature hadn’t improved at all. It was still stuffy, and the bathroom was even worse — no proper ventilation, just heat and humidity. We called the front desk, and two technicians came up. After checking everything, they told us the room was “normal.” I asked if we could switch rooms, but the request was brushed off. They just told us to wait — that it would eventually cool down. By then it was already 2:00 AM. Both of us were completely exhausted and had no energy left to argue. We tried to sleep. But at 8:30 AM, I woke up drenched in sweat — the room still hadn’t cooled down. Honestly, I’m heartbroken by this experience. This day was supposed to be one of the most memorable and romantic nights of our lives. And now, while we will remember it, it’s for the wrong reasons. I never imagined that a stay at a Grand Hyatt, in a room I paid extra for (with Club Access and “Deluxe” in the name), would turn out to be so disappointing. I didn’t come here expecting perfection. But I did expect basic comfort, and at the very least, a response from staff that showed they understood how important this stay was for us. Sadly, that didn’t happen."

"I had a wonderful stay at Grand Park Hotel. The location is excellent—just a short walk to Green Lake with its relaxing and beautiful surroundings. The service was truly excellent, and the healthy breakfast options were a great way to start the day. My room was clean and comfortable, making the stay even more enjoyable. I also loved the well-equipped gym located at the top floor, offering a stunning 360-degree view of the city. Overall, a fantastic stay and highly recommended!"

"The hotel is one of the newest to open in Kunming, which attracted me to choose Jen for my stay in the city.  The hotel is well located, with the MRT just beside the hotel, making travelling on the train very easy.  However, check-in/check out can be a lengthy affair, especially if you cannot speak Mandarin fluently, and the limited staff at the check-in desk.  As I booked this room using Trip.com, which comes with several benefits like breakfast and welcome drinks, I had a problem getting the reception to agree that my room includes breakfast and the welcome drinks.  And when I asked where I can claim my welcome drinks and dessert, I was initially told that it was already sent to my room.  But when I came down to the reception and asked where in the room my welcome drinks and dessert were was, I was informed by another reception manager that I had to have the drinks at the 'Open House' cafe besides the reception.  At the 'Open House,' I was shown the welcome drinks menu, and instead of offering me a seat inside to enjoy my drinks, I was given my canned soft drinks selection in a plastic bag to take back to the room. The most uncomfortable part of my stay was the toilet, which made a loud shuddering noise whenever the cistern was filled. Initially, I thought it was another hotel guest slamming the room door hard.  But I later realised it was coming from my toilet.  I didn't complain to the front desk as I would have guessed that the previous guest would have already done so, and nothing has been done to fix the problem yet.  And I didn't want to change rooms again given my short stays ( I had upgraded to this room from an earlier booking direct with the hotel).  Another issue was the room water dispenser was not working, and it was only when we informed the reception that it was not working, the reception subsequently sent up a kettle.  And on my last night of stay, the emergency white light came on several times briefly in the middle of the night. Breakfast had a good selection offering local, Asian and western options.  I especially like the freshly made wonton noodle soup and congee. Overall, I like the hotel  despite the slight issues I encountered and would like to stay here again.  I believe these are just teething issues of a new hotel which would be ironed out in due time.  I would highly recommend this hotel for visitors to Kunming."

"This historic hotel is very charming, and despite its age has all the modern features you’d expect. Located right next to the Green lake, the atmosphere is peaceful and the decor has a classy 1950s vibe. The rooms and public areas (including the swimming pool and changing rooms) were very clean and well looked after, and there were lots of nice touches that made me feel very welcome. I would definitely recommend staying here."

"Novotel Kunming is an unexpectedly great hotel, which is very centrally located. The check-in was highly professional. The room was clean, completely automated, with robot service, and quite beautiful. Fruits are served daily. The facility on the other hand is what makes it truly stand out. It has two floors of gym and a very large swimming pool. This contrasts with other typical hotels in China, which don't usually pay attention to the gym (which is a huge mistake because foreigners like me typically love gyms). The equipments in both the gym and the pool were both very complete. The breakfast was also unexpected great, with plenty of options which changed during my stay. Next to the hotel are several nice restaurants. The cloth washing service was free of charge and performed by some very high quality washers/dryers. On the other hand, there were quite a few smokers in the hotel. There were people smoking in the gym and even during breakfast (the space was highly enclosed, which makes it jarring). If the hotel can curb down the smoking issue, then it would truly be perfect. You should book here for fast access to the train station (about 20 minutes), to Dian lake (20 minutes), Xishan area (20 minutes) and I'm sure other interesting others. Shilin park is a bit far away from this hotel's location, however. Attached are photos from outside of my hotel."

"Let's start with the room and the location. Everything perfect. Nice and clean building and the rooms are really nice. I've been staying at this hotel every year since many years ago and unfortunately I've see the quality of the service getting worse and worse. This time it was the worst. Let me explain. First of all at the check-in counter the staff couldn't really speak English. Maybe I was unlucky, I don't know, but not a great start for an expensive international 5* hotel that it's not cheap. This hotel was very famous for having one if not THE best breakfast buffet in all Kunming. Now it was just a sad shadow of what it used to be. There's a small room called ”cheese room” where it used to be filled with cheese and cold cuts. Now the room is empty, just filled with decorations and two lonely plates with salami. The rest of the breakfast used to have international dishes and I'm not exaggerating when I say that it was a feast. The morning I stayed it was pretty much all Chinese food, and the quality was bad too. Clearly not fresh and reheated for I don't know how many times. The staff didn't even come to ask which coffee I wanted when I arrived, something that has never happened in my previous stays. The Afternoon Tea and Apero Chic snacks available at the millesime club also has gotten worse. They don't replenish the dishes after they are finished and there aren't really that many dishes. Used to be much better a few years ago. Unfortunately I've seen this trend also in the previous years but this years is the worse. I'm used to staying in cheap Chinese hostels and I can easily adjust to any kind of accomodations but if you pay for a 5* hotel then you expect 5* service. Sad because everything else is really good."

"Will start woth the positives. Amazing location, most of the staff were very kind and helpful, the gardens are fantastic and the play area is great when waiting between outings, the room was spacious enough for a family of 4. Unfortunately the hotel left a sour taste though. During checking the reception staff decided to stop communication in English and instead to speak chinese to my partner although she had nothing to do with the trip organising and proceeded to ignore my questions until my wife asked again in chinese. We were not told any of the usual check in information such as WiFi, breakfast times, facilities, etc. Our room wasn't ready at 2:30pm as the previous tenants just checked out, told to wait 40 minutes. Waited an hour and a half, no check ups, no apology. We tried to get a late lunch at the market (all day dining) it is infact not all day, it's only breakfast and dinner. We got to the room, it had ***** hair and blood in the toilet. Broken electrical outlet with the facade falling off (very dangerous for a family room) and water damage on the wall. The cleaners did do an amazing job in the following days. Breakfast and dinner and the market had undercooked meat causing myself and my wife to get food poisoning and spend the next 24 hours stuck in the room being sick. The children's play areas floor it broken with no warning and my child tripped and hurt her self. We have stayed at many intercontinental hotels and not experienced staff this before, especially from receptionist. Luckily the rest of the staff were amazing and the general facilities were ok. We hope it was just a bad day for them and we will be staying at intercontinental again for the next leg of our trip in xishuangbanna."

"Loved my room…loved how clean everything was…and the cleaning lady was so friendly…all the staff were really great except that very little English was spoken. I wished I could have stayed longer! Plus it’s close to all the markets where I could get all kinds of foods.  I highly recommend it! "