Hakone Dağ Manzaralı Otelleri

"The service was excellent. The hot springs were very enjoyable. They have different types of hotsprings (regular, carbonic acid, cold). The food was excellent. We were stuffed. The portion was huge and the variety was wide.  Hygiene was great. The room was spotless and the balcony was very romantic under the moon light. Well worth the money."

"First, I was very happy to get such big Japanese-style room. It has 2 big rooms and much space. You can easily lie there if there are 8 of you. Hotel is kind of tired, but staff keeps it in a good condition. Dinner is a set menu, not kanseki. But it still was good. I was full and happy. Breakfast is a buffet. A bit about how to reach the hotel. There are shuttels from Hakone-Yumoto. It should cost 200 yen. They bring you to Okada hotel. But it's not your hotel. Stuff will give you a map and you need like 3 min to reach the right hotel. There are several onsens. Open and closed. All were good, warm. With good view on mountains. You can take yukata at the reception. And you need to make bed by yourself, but it's only cover mattress but sheet. Nothing difficult."

"20 min uphill hike from Gora station. Or you can take cable train up hill for two stations and walk on flatland for about 8 minutes to hotel. Hotel has shuttle bus. They dropped us off on the way back. You can possibly call to pick you up at Gora station. Trip.com reservation options show you prices for one adult. It's very hard to book for 3 people to stay in one room to save money. I sent a custom request to the hotel exactly this - 3 people in one room. Trip.com charged me $270 and when I got to the hotel, they said I have to pay $300+ more for 2 more people. That was not clearly communicated to me by either Trip.com or hotel. There's a language and cultural barrier. In Japan, you pay per person - not by rooms. They scan your all passports of everyone staying - not just the person who books. With last minute notice, I had no choice but to pay more as other hotels nearby are filled up and we were very tired from 4 hours train transfers dragging our bags plus 8 minutes walk to the hotel. All in all, if trip.com room selections are not a perfect fit, I can't recommend booking this hotel. Custom messages are not recognized. Communication is lacking. You will get charged last minute without any alternatives left. For $570 a night, we could have a way better hotel in Hakone. The breakfast also wasn't memorable and you have to reserve it ahead of time. I would not come back."

"友人4人で利用させていただきました。 サービス、風呂等は普通でした。 朝、夕のバイキングはよかったです。"

"Managed to get on the last boat ride across Lake Ashi and was there in time for the hotel shuttle pick up. It was pitch dark out around 5pm during Japan's autumn however the hotel lobby is cozy and inviting, one that is full of history. The friendly front desk handed me a key with a large wooden key chain, and I checked out the large room prior to my dinner timing. There's a door to partition the bedroom and toilet/entrance area which felt nice. Dinner was a set menu and one that was filling. There are ice machine dispenser at the male onsen level and female onsen was on the highest floor. There's a lift that brings you to right outside the spa so visitors won't have to walk across the lobby area in their yukatas. Onsen was clean and spacious, there's a shower area to clean up, a sauna, outdoor and indoor onsen. Dressing room area has all the amenities you need and the ice popsicle after onsen is a nice touch. Woke up the next morning to catch the sunrise and caught a nice view of golden rays spewing across Lake Ashi, the garden and the glorious Mount Fuji right from my room. 100% recommended staying at this hotel! Had a super filing Japanese breakfast and checked out to explore the rest of Hakone."

"The rooms matched the description. Yukatas were available on every floor. The reception staff were helpful. The onsens met our expectations. However, I had significant difficulties with communication – the staff did not speak English and had very limited understanding of it. I had to rely mostly on a translator app, but even then there were some misunderstandings. The food was nothing special – just typical hotel fare. Unfortunately, during dinner, my wife ate sushi and suffered from severe food poisoning. I also ate the sushi but had no issues."

"Booked with private onsen - best part of the hotel! The public onsen was never busy when we went and perfectly enjoyable. The nearby one that guests have access too offers more onsen options and is worth the 3 minute walk over. As others say, the buffet isn’t great. Most food is cold - so pick options you expect to be so (sushi etc) for the best option. The service was very good and the staff very helpful and friendly."

"The hotel was located a bit further out from the main attractions. However, with that its also at a quieter area and nice break away from the touristy area. Because of the location, it is also convenient to get to the Gotemba outlet mall. There’s a mountain view outside the balcony. A convenience store and bus stop just right outside the hotel. We felt the breakfast served was underwhelming, and the same food was served on the 2 days we were there. The hotel was spacious and really clean, interior design was beautiful. The hotspring was really nice as well. The staff recommended the Izakaya restaurant called Monta, just few minutes walk from the hotel. The food was really good and open till 12am!"

"Hotel CLAD offers an amazing stay with stunning views of Mount Fuji, especially from the rooms and onsen areas. Waking up to such a clear, unobstructed view was truly the highlight of the trip. The hotel is very reasonably priced for the view, quality, space, and experience you get, making it excellent value for money. The rooms are modern, clean, and comfortable, with large windows that really let you enjoy the scenery. The view from lobby is crazy beautiful. It’s also just next to Gotemba premium outlets! The private onsen is a big plus—perfect for relaxing in privacy while enjoying the peaceful surroundings. Overall, Hotel CLAD combines great views, comfort, and affordability, and is an excellent choice for a relaxing stay in Gotemba. Highly recommended. I would like to commend Rai for her help with my last minute bus booking to Shinjuku. She was super helpful and patient. Expect great customer service from their staff."