İdeal konaklama yerini bulmanıza yardımcı olması için gerçek seyahatseverlerin özgün puanlarını ve yorumlarını keşfedin
Yayınlanma tarihi14 Ara 2025
Misafir Kullanıcı
Stunning rooms! The place is bang on the middle of the jungle, so there are bugs and frogs etc, just be aware of that.
Right next to a cenote! It’s on a motorway and you cannot really walk anywhere so you need a car or moped etc, as it is pretty far.
Theee is a small jacuzzis and a sauna, which they try to charge a prohibitively high price for…. Considering it is the only amenity the hotel has this should be free.
Bedsheets need an update. Have stains and rips.
I still think it is an amazing place to stay especially for the price!
Daha Fazla Göster
Gecelik başlangıç fiyatı:3.847 INR
Yayınlanma tarihi22 Ağu 2025
Oriental_ myth
I can’t say enough wonderful things about Hilton Tulum Riviera Maya! Everything has been absolutely perfect—the breathtaking nature, the abundance of wildlife, and the top-notch food and drinks. This is the kind of place we could happily return to again and again.
Daha Fazla Göster
Gecelik başlangıç fiyatı:18.754 INR
Yayınlanma tarihi4 Ara 2025
Lina Brown Forbes
I honestly don’t understand how this hotel calls itself a 5-star property. My whole experience here was extremely disappointing from the moment we arrived.
Service is absolutely terrible. Nobody helps you with anything, reception doesn’t care, and every time you call the front desk or concierge, nobody answers the phone. Zero hospitality.
Food was honestly disgusting. Nothing fresh, no flavor, very low quality. Drinks taste like water — literally no alcohol. Even the cups and glasses in restaurants were dirty. It feels completely unacceptable for a resort that is supposed to be luxury.
We also had a very unpleasant situation with the membership “presentation” scam. They invited us to a “lunch to learn about the brand,” but in reality, it turned into a pushy timeshare-style sales pitch. None of this was explained honestly beforehand. When we complained, the front desk staff was rude and dismissive, as if this is normal.
On top of that, I forgot my dress in the room. They admitted they found it, but for two days they ignored me, didn’t contact me back, and didn’t send it. I kept calling and messaging, and still no response. This shows how bad the communication and customer care truly is. After during checkout they asked us to sign the paper that we have no problem with the hotel and requested we write a good review about them. Ridiculous.
Overall, this hotel is not worth the money, not even close to 5-star standards, and definitely not the luxury experience they advertise. I would not recommend this place to anyone looking for a comfortable, honest, and professionally managed resort.
Daha Fazla Göster
Gecelik başlangıç fiyatı:25.454 INR
Yayınlanma tarihi20 Mar 2026
Ronzo
Family of four (including 2 teens) stayed at the Conrad in room 3307 for one week. We had an ocean-view, 2 Queen room and opted for the Ceiba Club. The room was one of the better-sized and laid-out rooms we have enjoyed on vacation.
The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible.
The bay in front offered very good snorkeling with several large reefs that held many schools of interesting fish. We also saw rays of various sizes out there too, which was exciting. Beach chairs were always available, which was a surprise, as we read that it could be problematic.
Food and drink at the Ceiba Club were worth the extra cost. We lived out that the first several days that the resort wasn't busy, so Ceiba offered à la carte food from the restaurants. We also benefited from Hilton Gold status, so we were able to rotate two of our family through the amazing breakfast buffet at Arbolea.
We had dinners at Marakea (Mediterranean) and Autor (Michelin Mexican restaurant). Both were good, but Autor stood out.
Would return for sure.
Daha Fazla Göster
Gecelik başlangıç fiyatı:37.635 INR
Yayınlanma tarihi17 Oca 2024
Misafir Kullanıcı
The hotel is pretty and clean, I can tell it’s newly opened. But the staffs definitely needed more training. The pool is pretty small, you can’t really swim in there. The jacuzzi was out of service, they don’t provide towel at the pool, even if you asked, they said they were going to get it but they never came back. Service is poor I would say.
Daha Fazla Göster
Gecelik başlangıç fiyatı:14.594 INR
Yayınlanma tarihi25 Eki 2024
Misafir Kullanıcı
Our stay at Tago Tulum was simply outstanding! The hotel itself is a paradise – the rooms look even better than in the photos, with spacious layouts, beautiful decor, and that perfect blend of luxury and Tulum’s bohemian style. The beachfront view and peaceful ambiance made it the ideal place to unwind.
What really made our experience unforgettable was the exceptional service, especially from Victor. He took care of everything we needed, going above and beyond to ensure our stay was seamless and enjoyable. Victor’s warmth and attention to detail made us feel right at home – a true gem! Tago Tulum is a must for anyone visiting Tulum, and we can’t wait to return
Daha Fazla Göster
Gecelik başlangıç fiyatı:10.733 INR
Yayınlanma tarihi5 Nis 2024
Misafir Kullanıcı
It’s a shame that such a beautiful property with gorgeous beach is so purely run! Read other bad reviews re service, didn’t think it really could be a 1 star bad. Oh yes, it totally was!
1. To my surprise, the staff didn’t speak English. With the exception of a front desk employee.
2. We could not even order a meal! Hotel was very slow, no guests and still we had to wait on average 45 min. One night for 1.5 hours for a simple meal for 2.
They encouraged to order online since there were no waiters to be found. But then no one replied to online orders either. Saw a guy from the kitchen cleaning sea weeds on the beach around lunch time, as a result, lunch order wasn’t placed. And it goes on and on.
Found much better places outside the hotel to eat with very good service (ex. El Tabano 0.2 miles away).
3. Everything is overpriced which we already knew, so the expectation was to get at a minimum decent service so it is worth it. That did not happen.
4. Rude unapologetic unwelcoming staff. (Language barrier perhaps).
Traveled to Mexico a number of times, to the Cancun area. Never had an issue! This was a weird place.
I would not recommend it based on service.
Daha Fazla Göster
Gecelik başlangıç fiyatı:35.335 INR
Yayınlanma tarihi16 Mar 2023
Misafir Kullanıcı
Duş ve ışık yok.Biz hazırız ama birinci katta yaşıyoruz ve ikinci katta insanlar tarafından doğranarak öldürüldük.Sabahın ikisinde hala ortalıkta dolaşıyorduk. kapı komşusu geç saatlere kadar tartışıyor 🥹 Personelin tüm hizmetleri söylenemez yani bir gün için yeter burası fiyat/performans oranı çok yüksek değil, kahvaltısı da güzel.
Daha Fazla Göster
Gecelik başlangıç fiyatı:22.260 INR
Yayınlanma tarihi16 Oca 2024
Dand
I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you.
My rating does not include the quality of food...
Daha Fazla Göster
Gecelik başlangıç fiyatı:39.537 INR