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"The hotel is nice and to Changbaishan visitors centre is close by. The town to main street if walk takes about 20mins so better to get hotel shuttle service to drive around. The good thing about this hotel is that can arrange train station pick up and return but the arrangement is very troublesome. You need to have WeiXin and arrange 1 day before. The department that in charge for this service respond a little slow. Check in hotel process is smooth. Breakfast spread is ok. The driver that came to pick us was great and patients. We even engaged him to drive us to Yanbian for day trip where the national Park was close due to bad weather. Overall stay was good."

"Double Tree Hilton is awesome hotel with professional service from the ground staffs. Friendly front desk staffs, attentive housekeeping team Wonderful buffet breakfast and dinner at the ”LUSH” ALL DAY DINING team. Double Tree signature biscuit is always our favorite and thanks for the free Valcano onsen and free ride back and forth to the ski activities. Will definitely stay here again for our further visits"

"Hotel provided a fantastic experience. The hotel's strengths are its cleanliness, great breakfast, and excellent amenities. Our room was spotless and well-maintained. The breakfast offered a delicious and impressive variety of hot and cold options to start the day. After being in the cold weather all day, the best part was relaxing in the clean, quiet, and spacious hot springs. Highly recommend!"

"We had an awesome time at this hotel. The room was spacious and clean. The staff was friendly and helpful when we had trouble with our wechat account and booking transfers to attractions nearby. The free transfer to the railway on our departure day was greatly appreciated. The highlight of our trip to Changbaishan was our driver (张维亮 - Mr. Zhang Wei-liang). He was incredibly friendly, kind, hard-working and supportive. He drove us to various attractions with always a smile on his face. He waited for hours while we played without any signs of complaints. It was always pleasant communicating with him. Thanks to him, we had a wonderful time at Changbaishan. Xiexie!"

"Dear Manager, I would like to sincerely thank and compliment your receptionist LLeo for his amazing help on the night of 23 January 2026. I forgot my watch in the room, and LLeo not only found it quickly but also kindly arranged delivery via DiDi to me at the railway station. His thoughtfulness and excellent service truly impressed me and made my day much better. Please pass on my appreciation to him — he deserves recognition Thank you and best wishes, Chaiklr Natchanon"

"location is amazing with just a few minutes away from 北区集散中心. staff is extremely helpful and friendly as they assisted us in ordering food delivery when we do not have china phone number. room is clean and spacious too."

"因為感覺萬達度假區的酒店都比較老舊，非常慶幸自己定了煥森酒店，酒店的一切都非常舒適，工作人員非常專業有耐心，我們定的是三晚套餐，包含了滑雪，冰上活動，雲頂天宮門票，這三天幾乎不用再自己操心，一價全包。更貼心的是他們把活動接送服務也全部包括了，滑雪回來還可以在露天泡温泉，真的非常舒服。酒店的早餐也非常的豐盛，周邊吃喝應有盡有，極力推薦。"

"Changbai Mountain Landscape International Eco-Exchange Center — where “eco-exchange” really means exchanging knee joints for enlightenment 🐕🦺❄️ This old dog picked this place as a first-timer to Changbaishan because on paper it reads like a dream: ✔️ 5-minute walk to the Changbai Mountain VIP entrance ✔️ Hot springs inside the compound ✔️ “Eco-exchange” — which I later learned refers to exchanging comfort for character development Location? Prime marrow bone. 🦴 Reality, however, is a scenic winter obstacle course. The hotel is thoughtfully scattered across three separate buildings — one for check-in and breakfast, another for hot springs, and because suspense is important in life, the Food Plaza lives in yet another building. In winter. On ice. With wind that slaps. Not exactly age-old-dog friendly. I waddled. I shuffled. I negotiated with my knees. At one point I believe my soul lagged behind and had to catch up. To offset this Arctic triathlon, the staff are available 24/7 on WeChat, responding faster than I can type “why did I choose this hotel?” Efficiency deserves a respectful tail wag. 🐾 Now let’s talk Food Plaza, the hotel’s redemption arc. The food is genuinely scrumptious, warming, and emotionally supportive after being bullied by Changbai winds. Takeaway is allowed — which means you carry it yourself. Eco-exchange again. This dog fetches his own dinner. 🥸 Then there’s the hot spring schedule. Opens at 13:30. When the mountain is closed and the hot spring is closed what exactly is an old dog meant to do? Stare into the snow? Question life decisions? Age visibly? Ah yes — write this review. ✔️ ⚠️ Now, the bone that refuses to go down smoothly. Despite having a relaxed stay, I felt continuously pressed for a 5-star review — on departure day from the first meeting in the lobby to gentle reminders all the way up the bus. At that point, it stopped feeling like hospitality and started feeling like an exam I didn’t sign up for. It made me sad, actually — because it suggests staff performance may be chained to guest reviews like sled dogs pulling corporate KPIs. Trip.com, if you’re listening: no guest should ever be pressured to review. The moment reviews are pushed, ratings stop being honest and start being decorative. This old dog is an independent reviewer. I don’t bark on command. I don’t roll over for stars. And the harder the push, the more my paw hovers over the lowest rating out of pure principle. Still — despite the ice, the walking, the soul-searching — the location alone makes this a smart base for Changbaishan first-timers. Just come prepared with: • good boots • strong knees • emotional resilience • and the confidence to say, “I will rate when I’m ready.” ⸻ #Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding #DontBuyAdoptADog #AdoptDontShop #ResponsiblePetOwnership #ChangbaiMountain #Changbaishan #Tianchi #HeavenLake #ChangbaiMountainHotel #HotSpringHotel #WinterTravelChina #EcoExchangeCenter #VIPEntrance #OldDogTravels #SlowTravel #HotSpringLife #MountainRetreat #FirstTimeChangbaishan"

"The hotel offers free pick up service from the train station, which allowed us to connect with a driver called Ting Ting. The distance from Changbaishan railway station to the hotel is about a 10 min drive away. The hotel is clean, offers hot ginseng tea and the room is extremely spacious. The amenities kit is good too, with body lotion provided. Guests services staff are extremely helpful and kind. However, we spoke mandarin with them so I think the experience will be better if you spoke in Chinese. Breakfast at hotel is also a great spread - mainly noodles, rice, and Chinese dishes that tastes great. Coffee machine provided relatively great espresso (for an automatic machine). However, the highlight would be Ting Ting; whom we connected via Mercure. We were tourists without a local Chinese mobile number, so she knew and told us it’s extremely difficult for us to get anywhere in Changbaishan (there is only a local T3 ride hailing app, and Didi is not applicable there). She offered to drive us around for our stay (3D2N) instead, and taught us how to book our tickets for Changbaishan National Park. She also recommended and drove us to dining places that she has tried, and they were indeed great shops with tasty food! Ting Ting also reminded us what we needed to prep to go up to Changbaishan and took us to rent the necessary gear (fleece guard protection for knee, fleece shoes etc) as we did not have the right attire for the -10 and up temp in early March. She is extremely helpful and kind. Highly recommend Mercure and Ting Ting! 美居酒店又干净，房间也很大。早餐也丰富，多样。咖啡机的意式浓缩还很不错。酒店的柜台和工作人员都很友善，服务周到。因为酒店有包接站服务，我们链接了司机婷婷。她真的太好了，我们没大陆手机号，不知道根本去不了哪里。婷婷也教我们怎么购买长白山景区票、怎么玩。然后重要的是她也提醒我们上长白山需要注意的-我们不够防冷和防风的衣裳和鞋子，所以她也带我们去租了。婷婷也介绍我们好吃的地方，真的赞赞赞！"