Park Yeri Olan Çengdu Otelleri

Very nice location, fare price, room with nice condition, nice toilet and separate shower room. Got a special Xmas tree gift! Definitely will come back again

I wanted to share a heartfelt thank you to the wonderful team at Hyatt Centric The Ring Chengdu. This was the final stop on our China trip, and our experience here truly stood out - it was, without a doubt, the best customer service we received throughout our journey. While not all staff were fluent in English, those who communicated with us - both in person and via WeChat - were exceptionally thoughtful, attentive, and professional. From the moment we arrived, Cheng Cheng welcomed us so warmly. He kindly assisted with our luggage up to the lobby and our room, and his enthusiasm in welcoming us to Chengdu immediately made us feel at home. After helping us check in, he briefly stepped away but returned shortly after to offer us a room change he had proactively arranged, having noticed an unpleasant food odour in the original room. This level of care and attention to detail meant so much to us. Throughout our stay, he continued to check in on us with a super friendly smile whenever we crossed paths, always ensuring we were comfortable and enjoying our time. Thank you, Cheng Cheng! We would also like to thank James, who went above and beyond to help us with collecting our parcels - our first time ordering online in China. When our packages were diverted to a collection point, he personally accompanied us there and took the time to explain how the system works. This level of service is truly rare and it seemed so consistent with the whole team at this establishment. When one of our parcels was mistakenly picked up and opened by someone else, James and Echo, the duty manager, stepped in and liaised with the collection point to track it down and successfully retrieve it. Echo wanted to hand this item to us personally so that we could check the contents were in good condition. We were incredibly impressed and grateful. Echo also helped resolve a couple of delivery hiccups by assisting us in contacting courier customer service, ensuring everything was eventually delivered smoothly. Thank you, James and Echo! Last but certainly not least, our deepest thanks to Aggie. She was an absolute angel throughout our stay - so kind, approachable, and genuinely helpful. We are incredibly grateful for everything she did for us. She would help us with any issues promptly and nothing seemed like a hassle despite all the help we needed. When a couple of our deliveries couldn’t arrive before our departure, Aggie went out of her way to help arrange for the remaining parcels to be sent to us. Her care and dedication were truly exceptional and Hyatt Centric The Ring is so fortunate to have her as part of theteam! Thank you very much for everything, Aggie! The team’s thoughtfulness was evident in so many small ways as well - bringing parcels up to our room and even leaving a pair of scissors for us to use. These touches did not go unnoticed and made our stay all the more special. The breakfast was also excellent. If I were to offer any constructive feedback, it would be for housekeeping to pay a little more attention to detail in the bathrooms. That said, given the outstanding service we experienced, this was a very minor point, and I have no doubt it would have been promptly addressed had we raised it during our stay. Additionally, we found the laundry detergent used for the bath towels a little harsh and caused dryness for both my husband and me, though this was easily resolved with disposable cotton towels. Ultimately, it was the people at this hotel who made our stay so memorable. Their warmth, care, and professionalism far outweighed any minor issues. I would highly recommend this hotel and will certainly be recommending it to family and friends visiting Chengdu.

The hotel is located in the heart of Tianfu Square at the Lamborghini Center, making it extremely convenient to get around! The rooms are luxurious and spacious, with exquisite marble flooring, cleanliness, and no unpleasant odors. All necessary amenities are available, including a refrigerator, microwave, and washing/drying machine, which cater to daily needs. The Dyson hairdryer enhances the overall experience. The housekeeping staff are friendly, responsive, and meticulous in their cleanliness, ensuring that every corner is spotless. The overall design is elegant, the space is spacious and bright, and the living conditions are comfortable and stylish. It’s perfect for business trips or travels, and I highly recommend it!

Power Stone Hotel (Chengdu Kuanzhai Alley) is one of the most comfortable and beautiful hotel we have ever stayed so far except for one: the noise of construction besides the hotel. But got to say the noise only affected us on the day we checked in at 10am after a red eye flight. I did not even hear any noise for the rest of the stay since we went out in the morning and return in the evening. The hotel is hidden away from the main road but walkable. Feels like a little paradise away from the world. It uses smart home technology in the room - to draw curtains, to on/off the lights, to on/off the television, even to ask about time, weather, date, day etc. Quite fun to give instructions to 小石. The room is clean, with convenient layout and with amenities that we should have. The hotel also provides complimentary snacks for afternoon (6 types per room) and wearing hanfu experience. There’s also a 古琴performance from 5:30 to 8:00 in the hotel compound. The hotel staff are also the friendliest and most helpful. Check in and out was very smooth. Initially they offered us rooms at level 2 but as the rooms are next to the construction site, they offered to change our rooms to level 6. Fast response from staff to all our requests made through the chatgroup. The hotel has a laundry room with 2 washers and 2 dryers. One unknown fact we got to know was that the staff on the first shift each day would disinfect the washers and dryers. Provided assurance that our clothes would be clean. Overall, it has been a great stay for me and my mum. I would love to come back again.

設施：維護的還是比較到位，沒有明顯的老舊破損； 衞生：温泉中心和康療中心都很乾凈，打掃及時； 環境：環境很安靜，我們選的是一居的獨棟房型，左右都住了人，但不管是白天還是晚上都很安靜。園區內有很多小朋友的遊玩設施，適合全家一起來玩。園區面積還是比較大，有接駁車方便長者和小朋友遊玩，出行。車可以停到住所門口這點好評！總結就是，雅緻但不冷清。 服務：這應該是最可圈可點的一部分吧，愛人偏頭痛，平時都會記得帶止疼片，可唯獨這次出行忘了，周圍沒有外賣能買。聯繫客房管家Shirley，想碰碰運氣，最後由Shirley協調酒店的工作人員幫我們到最近的葯店購買，他們的真誠與熱情深深打動了我們，也在此要給Shirley及她所代表的工作人員團隊表達感謝。 是一家很棒的度假酒店，適合各年齡段的朋友來放鬆休閑！

We stay here for 3 nights, very please! Room is clean, number one i check every hotel. Staff friendly. The hotel very close to Kuanzhai Alley (walk 10 mins with little kids). Many restaurants around in 5 mins walks. 2 things from other reviews: - didi or taxi always park on other street, you have to cross the street everytime. I had that issue 2 times, but many others time they park right in front of hotel. - internet slow: internet work ok for me, no issue for my family.

We traveled as a group of three and chose the two-story bedroom. The location was very convenient — from Chengdu, we got off at Lidui Park Station, which is connected to the famous Bear Selfie spot. As soon as you exit the station, you’ll see the building shown in the photo, and the accommodation is on the 2nd floor of that building. The staff were very friendly and provided great service. The only small downside is that there is no elevator, so we had to walk up to the room. However, the staff kindly helped us carry our luggage, which we really appreciated. Upon check-out, we also received a small souvenir from the accommodation. If we have the chance to return, we would definitely stay here again. The surrounding area is very convenient as well, with restaurants, clothing shops, and convenience stores all nearby.

Good location 5 min from the metro in Tianfu Square. There is a swimming pool and has a nice breakfast buffet. Rooms are very clean and cosy.

Rooms are clean n spacious. Breakfast has lots of varieties. But the very disappointing point is the staff especially the in the office is so extremely unhelpful and unfriendly. We ordered from taobao. The courier delivered to the wrong address/hotel but the echeng staff asked us to go different hotel and ask their staff to help us, instead of them (us as their guest).. for us, it's so unprofessional

Good stay, room was clean and good amount of space. The staff were very friendly and helpful too. As some of the other reviews have said the soundproofing in some of the rooms are not the best as you can hear the rooms above having a shower which if you are a light sleeper can be annoying but it didn't bother us much (my parents also stayed at this hotel but on another floor and they had no such problems so maybe just room dependent)