Park Yeri Olan Sapporo Otelleri

"The hotel was great. The location was nice, it was near convenience stores, train stations, parks and restaurants. We were able to walk to most places we wanted to visit. The room was clean and tidy. The staff were helpful and understanding. We had a great stay."

"I have stay this hotel for 5 nights. gotten a free upgrade , and the room size is spacious. The room is very comfortable and clean. However, the TV cannot play YouTube, this is one of the shortage"

"A very comfortable stay. I was in a Single Rm on d 13th flr. Super quiet at the end of the hallway. Window facing another building wall, no view. Comfortable bed and PJ set. No daily housekeeping provided but they'd leave a bag of towel, new PJ set and stuffs hanging on your door in the morning. Early check-in would cost 1000¥ per hour till the official 3【pm check-in time. I opt to leave my luggage in their storage rm, after I checked in around 4:30p, my bags already in my rm. Professional and polite staffs in general. I took the airport bus, but on my day of arrival, bus companies not dropping off passengers infront of the hotel due to severe snowstorm 2 days prior. And they also not picking up infront of d hotel on the wkend and final day of d Sapporo Winter Festival. Nearest airport bus stop would be Odori Park or Grand Sapporo Hotel. It's about less than 10mins walk. If it's during winter with snow on d ground, the Grand Sapporo Hotel bus stop would actually be a better route. I took the Odori Park route and was a bit tedious. Hotel is attentive to amenities details eg: charging cables of different ports ( type-C, Apple, usb-A etc...) available in the rm; utensils available at each floor's elevator lobby, free tea/coffee and extra toiletries at Lobby. Coin laundry(cash only) is 300¥ for each load of washing ( laundry detergent will automatically add in) and 100¥ for 30mins dry. Coin exchange avail at Check-in desk. Great location to Odori Park just across the street and plenty of choices for food + shopping. Rm facing the park during Winter Festival might be noisy due to stage performances and safety announcements or whatnot from the megaphone. Loves the onsen; Female and male has each of their own sections. Closed for cleaning 10a-2p daily, but daily operation is 2p-2a. Delicious mini fruit popsicles/ ice cream available to onsen users. No mini-fridge nor microwave in the rm. Breakfast buffet cost 2300¥/pax with mostly cold dishes, hot food only a handful of choices - wished could be more though; but they do serve wine (red+ white). Will stay again."

"The hotel is strategically located near to metro station (walking distance) and yet it's not too near to the tourist spot as it will be too noisy at night. I can just walk an extra mile to reach the center of Hokkaido. There is also a beautiful park with children playground next to the hotel, and it looks amazing with snow! The part I don't get used to initially was I have to pass the key to the lobby whenever I leave the hotel (I didn't ask much on the reason, I just accustomed to the practice). So far, they have been very helpful too! You can choose not to housekeep your room and they will offer you a free drink for that! But I still need them to housekeep my room everyday because we need the cleaner to clean the dustbin with diapers and tidy up the messy room with kid. My experience was pretty good!"

"We’ve enjoyed our stay at Mitsui Garden West. Their staff made us feel very welcomed, which we feel very appreciative of. Knowing we’re on our honeymoon, they very thoughtfully added well wishes on our room’s Tv screen, and even gifted us a Mitsui bear for the occasion 🤍🥹 The only part we thought could be improved was the laundry situation — there’s only 2 washer/dryers for the whole hotel, each located in the men and women’s bath. It would be great if more washers were available. Other than that, we have no complains and sincerely thank the amazing staff!"

"The hotel has no consideration in early check inn since you are from a long travel. Food has few selection in breakfast to offer. The room is appreciated very clean and all is in good condition."

"Everything about this hotel is up to my expectations except the male receptionist in the front desk during my check in really make my mood foul, that male receptionist is quite arrogant and unfriendly, it really tarnish the image of this hotel, since almost everything about this hotel is perfect but end up tarnish by an arrogant male receptionist in the frontdesk."

"The hotel is modern and its location is walkable (4 mins) to JR Sapporo station. The rooms are clean and the beds comfortable to sleep on. Only problem is there’s no allocated place for luggage to open. We used their chair to do that. The bathroom is clean and nice but unfortunately I had a slip in the bathtub as it was too slippery. I told the housekeeper the next day and requested for a rubber mat to be put in the tub but she didn’t seem to understand. Communion can be a challenge. Apart from that, this is a nice hotel to stay. Recommend!"