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We stayed in one of the Sheraton Yunda suites for our december Christmas trip to Changsha. The hotel staff were very welcoming and friendly. The hotel is very comfortable with excellent amenities. Breakfast was well organized with a very good selection of local and western foods. Miss 小秦 provided us with an excellent service and was very helpful throughout our stay. We will definitely stay again next time we visit Changsha 😊

Good location near Metro line 2 with shopping complex nearby, convenient and quiet but not as busy as city centre. Luxury hotel with great views, stayed at 50th floor looking at the Meixi Lake art museum and opera house. Buffet breakfast was good with a lot of choices.

We booked this hotel because it is located near Changsha South station which is the arriving station from Fenghuang Gucheng high speed rail. It is a good location from the hotel to the international airport. This turns out to be a good location for both as we managed to roll our trolley from the South station to the hotel easily and of course a call cab to the airport. However, this hotel is far from city centre and costs more to travel there. So be better to stay around in the nearby shopping mall 吾悦广场 for dining. Room is clean and tidy and well maintained and can match any 4 star above hotel internationally…

這家酒店真是超出預期！位置優越，靠近地鐵站，可以直達主要景區跟商圈，出行購物都方便。房間寬敞明亮，床鋪舒適，衞生乾淨到位。Linda 服務熱情周到，積極幫忙解決需求。早餐品種豐富，味道美味。整體體驗非常棒，下次來還會選擇這裏！

Absolutely incredible stay from the moment you step foot on the property and until you leave. The staff prepared a lovely card and gift in our room to celebrate our honeymoon. The hotel pool was a lifesaver during the 35+ heatwave. Breakfast was excellent with a huge variety to choose from. Rooms are spotless, there are western TV channels and great soundproofing between rooms and to the street below.

1) We asked to help with luggage’s and the bellman asked: “Do you have a lot of baggage?” I said: “of course”. Unwilling to help. No greetings. 2)Front desk: no greeting when approaching. Instead we greeted them with a “Hello, we have a reservation”. No one even said hello after we greeted the staffs. 3) Confusing ticket system. Took a long time to get tickets for the nearby parks.  4) Amenities: Water wasn’t hot enough to take shower in the first night. Smoking smell in the first 2 days across the building. AC were not cooling down the room instead just fan blowing in the last 2 days. What are great way to save operating costs.  5) Check out: still no greetings, we greeted them and said thanks. No thank you from anyone from the hotel.  6) Dining: Chinese restaurant offers great services and foods. Breakfast service is horrible. We paid and we thanked all the staffs, no one single staff said thank you. Except house keeping staffs, who are the only hotel members who are showing courtesy and respect.  Totally not recommending this hotel as the city has so many newly opened international branded hotels. This hotel is even worse than the InterContiental Changsha in terms of reception and concierge services. Definitely not come here gain. Bye Bye

The hotel rated as 5 star but I truly feel it is 4 or 4.5 star. The room is spacious and bathroom is clean and big although this is old hotel....however, the facility for leisure needs to improve like gym facility as the equipment a bit outdated and old The laundry room is good enough. The lobby might have to make more grand since it is 5 star hotel

I was extremely impressed by the rooms, facilities and services provided by this hotel. Everyone from the front desk to the concierge went out of their way to help with everything. The rooms are large, bright and comfortable. I went there for the Alec Su concert, the hotel even put his cupboard cut-out in the lobby for us to take photos and played his songs! The location is very convenient for Mango stadium events and the hotel golf carts will drive you to the closest exit and you can walk there in 5 minutes. I will definitely stay here again for concerts.

I stayed one night at Exotic W Hotel and it was nice because I booked a room with queen bed and a bathtub. The room was clean and had all the useful amenities. There was even a bathing milk in the bathroom. The service was good, though they didn’t speak English well. However, five start hotel stuff should be able to speak in English. Some breakfast dishes were cold. All in all, I had a good experience and it was a good hotel.

挑了非常久的酒店，超一線湖景真的特別漂亮，一進去就被驚艷到了，房間裏的裝飾和用品都透出奢華二字，深色調的裝修非常有品質感。有24小時管家，隨叫隨到服務特別到位，我們出去以後幫我們打掃了衞生鋪了床，送了非常好喝的銀耳羹，一回去看着乾淨的房間真的非常舒服。因為時間原因沒有體驗到活動，去看了泳池和健身房，乾淨明亮，水温合適。早餐也很好吃，我們點了一個蘆筍鮮蝦，蝦肉是Q彈鮮甜非常新鮮，可選擇的品種很多。下次去長沙還會選擇，感謝各位工作人員