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Yayınlanma tarihi21 Ara 2025
M284898****
挑了非常久的酒店,超一線湖景真的特別漂亮,一進去就被驚艷到了,房間裏的裝飾和用品都透出奢華二字,深色調的裝修非常有品質感。有24小時管家,隨叫隨到服務特別到位,我們出去以後幫我們打掃了衞生鋪了床,送了非常好喝的銀耳羹,一回去看着乾淨的房間真的非常舒服。因為時間原因沒有體驗到活動,去看了泳池和健身房,乾淨明亮,水温合適。早餐也很好吃,我們點了一個蘆筍鮮蝦,蝦肉是Q彈鮮甜非常新鮮,可選擇的品種很多。下次去長沙還會選擇,感謝各位工作人員
Daha Fazla Göster
Gecelik başlangıç fiyatı:960 HK$
Yayınlanma tarihi5 Mar 2025
Misafir Kullanıcı
The facility (gym and swimming pool) of the hotel is great but location is not good. It will only suitable for business trip to stay and not accessible to city and surrounding is quite bored.
It is also far to airport....not recommended for short stay for airport transfer...will be regret.
The breakfast is fabulous...
If you pay by your own for travel, I will strongly suggest don't stay this hotel as you will pay for 5 star hotel fee but their service is terribly poor....the front desk attitude and knowledge to introduce their hotel and surroundings are not reach 5 star.....maybe only 2 star...
The most unhappiness towards their front desk I asked in Mandarin but they seem reluctant to reply and act like I have no idea what I'm talking about.
In addition, the front desk never and ever smile to us not matter check in or check out ..are we own them money or not deserve to stay in this so called 5 star hotel? This is really bad experience n nightmare for us to stay such high cost with no service hotel and keep saying this need to pay and that need to pay.....this is very frustrated!!!!!!!!!!!
We will reject to any Crowne Plaza hotel on the worldwide as they giving us the nightmare services.
The front desk should learn from the bellboy with politeness, helpful and smiling to us..
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Gecelik başlangıç fiyatı:431 HK$
Yayınlanma tarihi11 Ara 2024
garyongong
We had an awesome stay at the hotel! It looks absolutely gorgeous and bougie feel. We were treated very warmly by the very friendly staff. Managed to get a free upgrade to a room directly overlooking Xiang River! The only thing is that the metro station is quite a long walk away from the hotel. Breakfast has a good spread for sure but food quality can be better and food can be made warmer. Will you stay there again!
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Gecelik başlangıç fiyatı:707 HK$
Yayınlanma tarihi11 Kas 2025
M26491****
酒店會出大山裡,環境十分好,特別表揚酒店飯菜做工十分精美,味道也很好,但是住的是樹屋不停地會有臭蟲爬進來,並且是門窗全部關好,應該是空調或者通風系統爬進來的,希望酒店能夠處理這個問題,怕蟲的睡不踏實。
Daha Fazla Göster
Gecelik başlangıç fiyatı:713 HK$
Yayınlanma tarihi9 Eki 2025
Misafir Kullanıcı
Absolutely incredible stay from the moment you step foot on the property and until you leave.
The staff prepared a lovely card and gift in our room to celebrate our honeymoon. The hotel pool was a lifesaver during the 35+ heatwave. Breakfast was excellent with a huge variety to choose from.
Rooms are spotless, there are western TV channels and great soundproofing between rooms and to the street below.
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Gecelik başlangıç fiyatı:969 HK$
Yayınlanma tarihi22 Nis 2025
dolenie
I had an absolutely unforgettable stay at the Kempinski Hotel. The room was spacious, spotless, and offered a breathtaking view of the city.
The staff were incredibly attentive, always welcoming and ready to help. Many of them spoke English or used a translator, which made me feel very comfortable and well taken care of.
The breakfast was truly impressive — abundant, diverse, and absolutely delicious.
The hotel is conveniently located near several metro stations, making it easy to reach the city center.
My stay at the Kempinski Hotel will remain one of the highlights of my time in Changsha.
Daha Fazla Göster
Gecelik başlangıç fiyatı:733 HK$
Yayınlanma tarihi22 Tem 2025
Anonim Kullanıcı
The staff is outstanding, from the workers in the lobby, to Swank, to the staff at the lounge, and everyone at the reception desk. The service was exceptional, and hotel premises were excellent! The food and drink we were offered were also outstanding. In short, we would return to Changsha just to stay in your hotel again. Many thanks to you all!!
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Gecelik başlangıç fiyatı:828 HK$
Yayınlanma tarihi13 May 2025
Misafir Kullanıcı
1) We asked to help with luggage’s and the bellman asked: “Do you have a lot of baggage?” I said: “of course”. Unwilling to help. No greetings.
2)Front desk: no greeting when approaching. Instead we greeted them with a “Hello, we have a reservation”. No one even said hello after we greeted the staffs.
3) Confusing ticket system. Took a long time to get tickets for the nearby parks.
4) Amenities: Water wasn’t hot enough to take shower in the first night. Smoking smell in the first 2 days across the building. AC were not cooling down the room instead just fan blowing in the last 2 days. What are great way to save operating costs.
5) Check out: still no greetings, we greeted them and said thanks. No thank you from anyone from the hotel.
6) Dining: Chinese restaurant offers great services and foods. Breakfast service is horrible.
We paid and we thanked all the staffs, no one single staff said thank you. Except house keeping staffs, who are the only hotel members who are showing courtesy and respect.
Totally not recommending this hotel as the city has so many newly opened international branded hotels. This hotel is even worse than the InterContiental Changsha in terms of reception and concierge services. Definitely not come here gain. Bye Bye
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Gecelik başlangıç fiyatı:509 HK$
Yayınlanma tarihi27 Eyl 2025
Cathy202604
We stayed two nights at the Grand Hyatt Changsha in a spacious deluxe king room with a sofa bed on Level 57, offering half river view and half city view. Unfortunately, the weather was foggy during our stay, so the scenery was hidden.
The location is fantastic — Hisense Plaza (with Wenheyou) is right next door, and popular attractions like Wuyi Square, Pozi Street, and Du Fu Pavilion are all within a few minutes’ walk.
Front desk service could have been more responsive when I tried to book an extra room for my sister on the first day. The front desk staff told me that the walk-in rate would only be available between 9–10am the next day. She took down my phone number and promised to call me back, but I didn’t receive the call until after 2pm the next day. Luckily I had reserved online in advance.
The true highlight was the housekeeping team — always smiling,warm, attentive, and thoughtful. They prepared children’s slippers and a toothbrush for my child, provided extra bottled water without being asked, and even left us a handwritten note saying they had discarded our unfinished cold tea and coffee and cleaned the cups for safe use. These small touches made our stay very comfortable and memorable, despite the foggy weather.
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Gecelik başlangıç fiyatı:862 HK$