Park Yeri İçeren Shiga ili, Japonya Otelleri

The best hotel in this trip. The room is really large in size and tidy with different amenities provided. Got very nice hair dryer from refa. My family enjoyed the stay here. Very nice scenery, right next to the biggest lake in japan. Definitely recommended.

Very good experience at the Mercure Lake Biwa. A high-standard hotel with great views and quality services. Even though there were many group guests, everything was well organized. Thanks to my Accor card, I could enjoy some nice benefits, which was much appreciated. The staff was friendly, attentive, and always willing to help. They are also bike friendly !

Very good hotel with room that is spacious with balcony. Very beautiful view around the hotel that is near the lake. Good services. Nice onsen place. With good nice restaurants within the hotel. Provide free shuttle bus to the nearest shopping area. The only downside it does not have laundary service. The breakfast has a good spread.

衞生：很乾凈 環境：非常好，安靜 服務：可以 很好衞生：很乾凈 環境：非常好，安靜 服務：可以 很好衞生：很乾凈 環境：非常好，安靜 服務：可以 很好衞生：很乾凈 環境：非常好，安靜 服務：可以 很好

Staff was helpful and stored my stuff for a day while I biked around lake Biwa.

Overall experience only so so average……. I don’t expect such a huge hotel giant - Marriott Group has these shortfalls ! Let’s talk about the suggested improvements on facilities provided by hotel:  1) parking facilities - there is no accessible ramps or pavements for customers taking their heavy luggage from the parking areas - the only thing that we can do was to carry these luggages up the staircases to the hotel lobby from the parking area. 2) hotel entrance lay-by - it was raining heavily when I checked out today. I planned to drive my car to the hotel entrance so that my family members can jump into the car and I can load all my luggages to the trunk under the canopy of the hotel entrance. “Luckily”, the canopy is too short and has no such design and finally everybody got into the car and they were ALL WET. I have to load those luggages to the car under the rain…… 3) Onsen (public bath) - nothing to say about this old, obsolete, small public bath without maintanance. 4) staff - I’d say, with the “name” of Marriott, this hotel is really under staff…… Other - nothing to say really

The reception was very friendly and helpful. Breakfast was surprisingly good and with variety. Room was not big but sufficient. Very worth for the price

The American atmosphere spread across the whole hotel with the help of design. It was quite classic. The room setting is a bit too liberal. The bathroom and toilet are in see-through form.The hotel, by the way, is conveniently located by the train station and the discounted parkings are right next to the hotel .

Love the overall experience, sunrise view is a bonus, staff are super friendly. However, we booked through trip.com, the price shows online does not include the kid, even we selected the kid at the begining, so we had to pay additional at check out. This is agent's issue, not the resort.

This hotel has the best hotel receptionist we met on our 6 week traveling through Japan. Our bicycle was broken, she was very patient with the language barrier between us. She insisted we brought the bike insde the hotel as outside it was too hot. She went collect plastic gloves, carried our bike chain (which was very greasy), helped 10 minutes to work on the chain. She told us she worked in a bikeshop before she started working in the hotel. An amazing lady!!