Park Yeri Olan Hakone Otelleri

This was the most incredible experience. Dedicated staff and hotel that is committed to providing an authentic and relaxing experience. The amenities, onsen and food were outstanding.

華人友好，有台灣、香港（Miss 馬服務不錯👍）服務生，態度很好，熱情。 酒店套房設計，挺新，不是傳統温泉酒店，帶有些商務休閑氣息。 唯一要扣分的地方，洗手間有點味跑到房間了。床一般，睡得沒有白檀踏實。 勝在於綜合評分高。

Staff are very attentive and warm. Complimentary lounge is wonderful. Room is spacious and practical. Enjoyed the hot spring facilities. Thank you for the memorable stay.

Excellent service with professional staff, provide care to guest in each touch point. Beautiful scenery in public and private onsen. Restaurants provide quality food in japanese and western style. Highly recommend.

I had a wonderful stay at Rakuten Stay Fujimi Terrace! The day before check-in, I received an email with the entrance code, which made the whole process very smooth. The room was exactly as described on the website—with large windows offering an incredible view of Mt. Fuji, the torii gate, and the lake. The scenery alone made it more than worth it. We had eight people staying in two 4-person rooms located on the third floor. One of the rooms was slightly larger and had extra bedding stored in the closet—enough to comfortably sleep two additional people. There were two bathrooms and two toilets in total, which was perfect for a group or family. The main bathroom included a sauna, hot spring-style bath, shower area, double sinks, a washing machine, and a water dispenser. The second bathroom had a separate shower area and a single sink. Both toilets were separated spaces from bathrooms with high-tech with bidet functions and small sinks. The large dining table and spacious sofa area easily seated all of us. We spent many relaxing moments on the balcony, soaking our feet in the warm onsen foot bath, chatting, and admiring the stunning view. The kitchen was fully equipped with a dishwasher, detergent, a large fridge stocked with complimentary drinks, a capsule coffee machine, and a Japanese rice cooker that made delicious rice. The beds were on the firmer side but still soft and very comfortable. It was just a 3-minute walk along the lake to the 7-Eleven, accessible by elevator from the building. The nearby pier was where we boarded the pirate ship cruise, and about 13 minutes further along the lake was the Peace Torii—a fantastic photo spot. Don’t forget to grasp some delicious bread at “bakery and table” before boarding to the ship. After check-out, we stored our luggage in the lockers at Motohakone Port, took the pirate ship to Togendai, transferred to the ropeway to Sounzan, and visited Gora and Kowakudani before taking the mountain bus back to Motohakone to pick up our luggages. There are 4 lockers for suitcase up to 32 inches ¥700, 12 lockers for 24 inches ¥600, and 10 lockers for smaller size of bags ¥400. From there, we had a pre-arranged shuttle take us back to Tokyo. The whole route was smooth and well-organized—perfect for a larger group traveling without a car. Overall, I highly recommend Rakuten Stay!

Need to walk a bit from the train station but there is a shuttle bus from here to the train station. Customer service was great and enjoyed the bath outdoor in rainy weather.

We arrived at noon and found that check in proses was so simple, the owner sent me a pin code to open the door. The room looks exactly the same as what shows on photos, including all amenities. Rooms are clean and cozy, spacious for 4 persons event more. I love the bathtub waters adjustment for spas, and it is so relaxing. Only the hot water is a bit difficult to adjust . Toilet are separate from bathroom and provide handwash as well . We didn't cook our meal because all the stores nearby were closed at 3 pm. Make sure to bring your own food because it's not easy to find in Hakone. Easy to walk to the station and Harbor for boat tours, to the cable car and Black Eggs. Highly recommended for all types of travelers If you would like to know more, watch my channel https://youtu.be/69AEoaBs2po?si=otl8rSuvmSVddmfu

A comfortable stay with staff who are attentive to service. We loved the location of the ryokan and both the private and public onsens were clean and well-kept. We also found the quality of the food from restaurant very good. Loved how it was nestled high on the mountain which gave a bit of privacy. Shame the front facade was hidden due to renovations, but would love to come back again once it is fully renovated.

Ailem bu otelde kalmaktan gerçekten keyif aldı! Personel güler yüzlü, nazik ve yardımsever. Oda temiz ve ferahtı ve odamızdan Fuji Dağı'nı görebiliyorduk. Bahçe geceleri çok güzel ve Fuji Dağı'nı izlemek için de harika bir yer. Açık büfe akşam yemeği harikaydı ve kaplıca deneyimini çok sevdik! Otel, çıkış yaptıktan sonra bizi en yakın Ubako istasyonuna götürmek için ücretsiz servis otobüsü bile sağladı. Kesinlikle tekrar burada kalmayı umuyoruz!

Это шикарное место, чтобы расслабиться и перезагрузиться. Общая зона с онсеном, номер в японском стиле и местная еда, всё как я хотел, рёкан превзошёл мои ожидания. Единственное чего не хватает - трансфер и возможности оставить багаж на время.